Section D

Question 1

What is the need for discipline in the UPS

Answer 1

Rules & regulations
Rank
Procedures
Orders are followed
Respect

Question 2

Name 3 roles of discipline

Answer 2

Team Spirit
Sense of pride
Efficiency
Performance
Camaraderie
Sense of Duty & Honour
Serving the public, professionalism and loyalty

Question 3

Types of Authority: Authoritarian

Answer 3

Being told what to do as a given command

Question 4

Types of Authority: Dictatorial

Answer 4

Being told what to do as a given command with a punishment if not followed

Question 5

Types of Authority: Consultative

Answer 5

Taking in ideas but still having the power to give the final choice

Question 6

Types of Authority: Participative

Answer 6

Giving ideas as a suggestion to work as a team

Question 7

Factors that effect nature of authority

Answer 7

Power, Influence, Position, Status

Question 8

What are the main ethics relating to authority

Answer 8

Blind Obedience
Moral dilemmas
Questioning of orders
Personal accountability