Section C Flashcards
What are the three different levels of decision making?
Strategic
Tactical
Operational
What is strategic decision making?
Long term, complex decisions
Director and Senior Management
What is tactical decision making?
Medium Term
Strategic plan into action
What is operational decision making?
Day to day decisions
Junior levels of management
What are the benefits of enhanced information?
Greater customer insight Potential for new sources of competitive advantage New business models and revenue streams Early warning of problems Customised products for customer needs
What is marketing?
Management process that identifies, anticipates and supplies customer needs efficiently and profitability.
How can technology help marketing?
Pricing Targeting Products Segmentation Promotions Customer Relationship Management
How can technology help operations?
Cost saving Forecasting Improved Service Supply Chain Preventative Maintenance
What are digital assets?
Assets help by business in digital form that do not have physical substance
What does DAM stand for?
Digital Management System
What are the features of a DAM system?
Database specifically designed to manage digital assets
Central location for digital asset storage and access
Allows access only to those authorised
What are the benefits of a DAM system?
Strengthen relationship across teams
Improve services to customers
Provides data on usage
Cost and space saving
What CGMA skills are needed by finance professionals?
Technical Business People Leadership Digital
What are the three stages in transferring data?
Extraction, Transformation and Loading (ETL)
What is extraction?
Process of harvesting data from source databases and locations