Brainscape's Knowledge GenomeTM


Top Flashcards (Certified)
All Flashcards

PMP Training > Section 8: Role of the Project Manager > Flashcards

Section 8: Role of the Project Manager Flashcards

1
Q

Project managers manage ____ and lead ____.

A

things
people

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Project managers get _____ while working _____ and ___-

A

things done
in the system
framework

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Project managers are active _____.

A

listeners

we hear the message and restate it for confirmation or clarity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

The most important skill you can have as a project manager is ____.

A

communicating

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Formal communications

A

reports and presentations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Informal communications

A

emails and hallway meeting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

vertical communications

A

follow the organizationl flowchart

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

horizontal communications

A

director-to-director etc

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Areas in which a project manager can negotiate

A

Aim for a fair agreement
priorities
technical approach
project scope
schedule
cost
changes to the project scope, schedule or budget
vendor terms and conditions
project team member assignments and schedules
resource constraints

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

The PMPm test is a chance to

A

problem solve

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

5 stages of problem solving

A

Problem definition
Root cause analysis
Treat causes, not symptoms
Go to the problem
Don’t go to management without a proposed solution

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Characteristics of a project manager

A

Get things done
Lead people
Manage things
Communicates
Listens
Negotiates
Solves problems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Project manager stakeholder influences (4)

A

Project team - directing
Organizational managers - controls resources
PMO
Steering committee - report on status and progress and set kpi’s

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Project managers can influence the organization and also be influenced by the organization in these 7 areas

A

Policies
Modes of operations
Underlying culture
Political alliances
Differing motivations
Conflicting interests
Power struggles

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

5 areas of competency in the competency model

A

Unconsciously incompetent
Consciously incompetent
Consciously competent
Unconsciously competent
Chose Conscious Competence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

PM’s goal is to satisfy ___ needs, ___ needs and ____ needs

A

task
team
individuals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

PM’s goal is to ____ between the ___ and the ___.

A

liaison
project team
business strategy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Top 2 percent of project managers have superior ____

A

relationship and communication skills

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

The three values we should have as project managers

A

knowledge - understand project management
performance - execution
personal - behavior, effectiveness, character, leadership

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Three communication methods

A

verbal
written
non-verbal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

PM’s communicate ___ and _____

A

predictably
consistently

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

PM’s can share ___ and ____.

A

positive
negative news

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Pm’s incorporate ___ channels.

A

feedback

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

3 technical skills project managers need

A

how to apply project management knowledge
knowledge areas are technical project skills - the activities you do in creating a scope, etc, chapters 4-13
business skills and business expertise (outside of the domain of the exam) - i can negotiate, roi, political capital, sales process, business value

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Critical technical project management skills
understand success factors schedule management selected financial reports issue log maintenance tailor techniques and methds plan thoroughly and prioritize manage schedule, cost, resources and risks
26
3 things to know about strategic and business management skills
ability to see the high-level overview of the organization effectively negotiate and implement decisions knowledge of other functions such as finance, marketing and operations
27
Three parts of business knowledge
Strategy - explain how our project affects the business Team - work with the project sponsor, team and SMEs Value - implement strategy to maximize business value
28
8 characteristics of a good leader
Guide - lead people to results Motivate - inspire and direct the project team Negotiate - fair and balanced results Resilience - work through issues Communicate - 90% of project management Solve - solve problems and quick wins Think - critical thinking is a skill Interpersonal - approachable and friendly
29
Three aspects of emotional intelligence
Understand emotion and how it affects behavior Control emotions and responses Influence others' emotions
30
Being a visionary means being able to describe the _____.
products
31
A visionary can make the connection between assignments and _____.
value
32
Six leadership styles
Transactional Servant Laissez-faire Transformational Charismatic Interactional
33
Transactional Management is sometimes called ____.
Management by exception
34
Characteristics of transactional management
All about rewards and punishments Rewards to the top performers Punishes the lowest leaves the middle alone
35
Characteristics of the servant leader
Focuses on the needs of the project team Associated with adaptive (scrum etc) Carries food and water
36
Characteristics of a laissez-faire leader
team makes all the decisions gives autonomy leader can appear absent
37
Characteristics of transformational leadership
inspiring and motivating empower the team to take action encourages innovation
38
Characteristics of Charismatic leadership
Does the work with you do as i do now high energy and motivating
39
Characteristics of interactional management
hybrid type coaching transactional, transformational and charisamtc
40
Positional power is the power that comes with being in the position of ____.
project manager
41
Positional power is known as _____, _____, or ______ power
formal authoritative legitimate power
42
Informational power
Project manager controls data gathering and distribution keep information to keep power
43
Referent power
Stakeholders or team has already worked with the PM in the past. Can also be a way to defer to another person's authority (CEO etc)
44
Situational Power
Because of certain situations in the organization such as change in leadership or project team
45
Personal or Charismatic Power
Warm personality that other people like.
46
Reward Power
The project team sees the PM as someone who can reward them
47
Ingratiating power
Gains favor through flattery. This is false power as it wears down
48
Pressure-based power
Can restrict choices to get the project team to perform
49
Guilt-based power
Can make the team and stakeholders feel guilty in order to gain compliance
50
Persuasive power
persuade people toward a specific outcome or decision
51
Avoiding power
Refuses to act, get involved or make decisions
52
11 kinds of power
positional informational referent situational ingratiating persuasive guilt-based avoidance pressure-based reward-based charismatic
53
Leadership is about ____ ____, and management is about getting ____ ____ and ____ ____.
emotional intelligence getting things done business skills
54
5 traits of leadership personality
Managerial Political Service-oriented Social Systemic
55
Performing Integration
How the project is integrated with goals, tactics and visions of the organization Working with the project sponsor to ensure that the goals of the project mesh with the goals of the organization Projects must support the broader vision and purpose of the organization
56
Process-Level Integration
Interrelationship among processes
57
Processes are
predefined actions to bring about specific results
58
Cognitive-level integration
Experience and maturity of the project manager Insight Leadership Ability Mastery of knowledge areas Seeing problems coming
59
Context-level integration
how the project is managed as times change consideration for how the project environment has changed social networking, texting and virtual teams insight to take advantage evolving project landscapes benefits and disruptions
60
The two key aspects that are most helpful in influencing an organization are ___ and ___.
Communication Skills Positive Attitude
61
What are three points of the PMI Talent Traingle
Leadership, technical project management, and strategic and business management are the three components of the PMI Talent Triangle.
62
Active problem solving begins with ______. ______ is the ability to discern between the cause and effect of the problem. ___________ looks beyond the immediate symptoms to the cause of the symptoms—which then affords opportunities for solutions.
Problem definition Problem definition Root-cause analysis
63
Project communication can be summed up as ________.
who needs what information, when do they need it, and what’s the best modality to deliver the message

PMP Training (7 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions