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Flight Attendant training > Section 6 et 7 > Flashcards

Section 6 et 7 Flashcards

1
Q

whats a non ambulatory special pax

A

not capable to move about within the aircraft cabin unassisted

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2
Q

whats a ambulatory special pax

A

capable to move above within the aircraft cabin unassisted. this include the blind, deaf, mentally handicapped, etc

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3
Q

does a mentally challenged/ independent person needs assistance

A

no

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4
Q

does a mentally challenged/dependant person needs a assistant

A

yes

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5
Q

does blind person needs a assistant

A

no

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6
Q

does a deaf person needs a assistant

A

no

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7
Q

does a blind and deaf person needs a assistant

A

yes

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8
Q

does a paraplegic needs to have a assistant

A

no

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9
Q

does a quadriplegic needs to have a assistant with them

A

yes

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10
Q

whats the quantity of paraplegic we can have on board

A

2

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11
Q

Whats the max quantity of quadriplegic we can have on board

A

4

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12
Q

who cannot be seat at a exit row

A

infant, child, unaccompanied minor, vision/hearing impaired, obsese pax with two seat, physically/mentally challenged

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13
Q

unaccompanied minor are from what age to age

A

5 to 11

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14
Q

who gets a copy of the unaccompanied minor document

A

the CSM

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15
Q

True or false : a unaccompanied minor can denie a briefing

A

false

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16
Q

whats the age of an infant

A

0-24 months

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17
Q

whats the age of a child

A

24 months to 11 years old

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18
Q

at what age a pax is a adult

A

12 years old

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19
Q

who can travel with a infant

A

the guardian or a parent

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20
Q

what is required to be seen of a child restrain system

A

label requirements

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21
Q

when does the child restrain system needs to be rearward facing

A

for an occupant that is unable to walk unassisted and is less than 10kg (22kg)

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22
Q

when does a child restraint system needs to be forward facing

A

a occupant weighing between 10 to 30 kg (22 to 60 lbs)

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23
Q

where does a CRS needs to be

A

in a window seat. it can occupy a middle seat only when theres no one at the window seat.

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24
Q

When theres a CRS, you need to ensure that :

A
  1. the manufacturers informations (weight and size limitations) are clearly identified on the CRS
  2. the CRS is secured in the pax seat
  3. the infant/child is secured in the CRS
  4. the tether strap is securely stowed
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25
Q

amsafe child aviation restraint system is designed specifically …

A

for children age 1 and older who weigh between 10 to 20 kg (22 and 44 lbs) and measuring 100 cm (40inc) or less. These youngsters are old enough to be in their own seat, but are too small for the seat belt alone to protect them and the safety they require during the flight

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26
Q

when will nolinor accept a am safe child aviation restraint system

A

if it has a FAA certification label sewn inside the red loop certifying that the device can be used on board the aircraft

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27
Q

where does the CRS is located in a aircraft

A

CRS must be placed in a window seat. it could occupy a middle seat only when no pax is seated at the window seat. aisle seats aren’t recommended as the occupant the CRS could be injured by a passing person or service cart and the CRS may also prevent an obstruction during evacuation

in adjacent seat to the guardian and must be in the same row

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28
Q

what do we need to ensure when we see a CRS

A
  1. the manufacturers informations (weight and size limitations) are clearly identified on the CRS
  2. the CRS is secured in the pax seat
  3. the infant /child is secured in the CRS
  4. the tether strap is securely Stowed
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29
Q

the Amsafe child aviation restraint system (CARES) is designed for whom ?

A

for children age 1 and older who weigh between 10 and 20 kg (22 and 44 lbs) and measuring 100 cm (40inc) or less. they are old enough to be in their own seat, but are too small for the seat belt alone to protect them and the safety they require during a flight.

30
Q

the CARES (Amsafe child aviation restraint system weigh how much and fits how many inches stuff sack

A

weigh about 1lbs and fits in a 6 inches stuff sack

31
Q

what is an alternative to a car seat

A

Am safe child aviation restraint system

32
Q

The CARE consist of what

A

a loop and shoulder straps that attaches directly to the aircraft seat belt

33
Q

nolinor will accept amsafe child aviation restraint system if…

A

if it has a certification label sewn inside the red loop certifying that the device can be used on board the aircraft

34
Q

How do we install Amsafe child aviation restraint system

A
  1. seat the child on a seat
  2. lower the tray table behind the child seat
  3. slide the red loop of restraint over seat back and adjust the height of the red loop so its just above Childs shoulder and tighten.
  4. close the tray table over the child shoulder and slide the buckle and connector of the aircraft seat belt through the loops at the bottom of the shoulder strap
  5. fasten a/c seat belt and pull it across Childs lap and buckle the chest Clip
35
Q

true or false, the Am safe child aviation restraint system can be use on automobile

A

false. its only in a/c

36
Q

any pax responsible for an infant using CRS/CARES shall be

A
  1. seated in a seat adjacent to the seat to which the restraint system is secured
  2. familiar with the manufacturers installation instructions for the restraint system
  3. familiar with the method of securing the person in the restraint system and of releasing the person from it; and
  4. familiar with the procedures for evacuation of the infant using the CARES device
37
Q

The occupant of the CRS/CARES should :

A

not be removed from the restraint system during preparation for an emergency landing
brace in accordance with the instructions of the manufacturer
during an evacuation, the CRS/CARES should remain installed in the pax seat and only the occupant should be removed from the aircraft

38
Q

The assistive seating device is specifically designed for :

A

body support, upper torso restraints or molded cushions

39
Q

name some devices that aren’t permitted

A

infant carrier (cannot be used during movement of a/c, take off, landing, when seat belt sign is on)

supplementary loop belt

booster seat,

backless booster seat and high back booster seat requiring the use of a shoulder harness type of seat belt are not accepted on a nolinor a/c

40
Q

when a pax has a orthotic positioning device, the cabin crew are responsible for ensuring that …

A

the aircraft seat belt is properly used

41
Q

what is a orthodox positioning device

A

its to assist people with weak or ineffective joints or muscle, to position and support themselves.

42
Q

A OPD (orthotic positioning device) is permitted on board if :

A
  1. the device is positionned properly and safely in order for that person to use the seat belt
  2. the person is not seated a emergency exit row and the device does not block any pax
  3. the person using the device or his assistant know how to operate any internal restraint
43
Q

who can lift a wheelchair

A

ground personnel

44
Q

When a pax with a wheelchair is on a/c, we need to

A
  1. provide cabin blanket if necessary to keep the pax warm
  2. take cabin baggage of the pax and stow
  3. clear aisle to the pax seat
  4. fold arm rest up if possible
  5. make the pax as comfortable as possible
45
Q

a pax can have his seat back reclined because of medical reason but they need to :

A

be at a window seat (not an emergency window exit)
no person is seated in a pax seat directly behind a setback not in upright position
the back of the seat occupied by the pax does not obstruct any other persons access to the aisle or to any emergency exit

46
Q

can a personal medical oxegen cylinder for pax user is permitted on a nolinor aircraft ?

A

no

47
Q

service anima may be carried the cabin provided the following conditions are meet (5)

A
  1. animal must wear a harness and must remain at the owners feet
  2. the animal needs to remain with the owner
  3. the animal sits under the seat in front for take-off/landing
  4. a pax with a service animal will be assigned a seat near a window, not an emergency exit row
  5. in case of an emergency, the f/a must give instructions to pax or guide him; the animal will follow. if the pax must slide down the evacuation slide, he must take the animal on his lap.
48
Q

what can we not do when theres a service animal

A
  • trap the animal harness or seize the masters arm
  • pet the animal
  • feed/ water the animal unless requested to do so by the master
49
Q

a pax with contagious diseases must :

A

entire row of seat must be empty immediately forward, beside and aft of the patient whenever possible to provide isolation. if theres other pax, they need to be at the same row

  1. must have a mask and wear it all the time, but not when he eats
  2. utensil must be plastic and any article that are in contact with the patient must be placed in a bag (airsickness bag) which the patient will be required to ensure the bag is closed
  3. contaminated bag will then be placed in a plastic bag and will be kept separate from the a/c garbage bins and will be removed at the first en route stop available
50
Q

the carry on baggage program is the responsibility of

A

director of operations. any amendment or modifications must be approved by him

51
Q

who is reponsible to enforcing the policies and procedure of carry on baggage

A

check in agents

52
Q

whos responsible to ensure that no carry on baggage exceed the weight. they are also the last line of defence in enforcing the carry on baggage policies and procedures

A

flight attendant.

53
Q

if a pax has a overweight carry on, what does nolinor do?

A

they take custody of the baggage and issue a bag identification tag for each piece of checked baggage. if a baggage has no name, initial or any personal identification, the pax must be advised by the agent to affix such identification to the baggage prior to acceptance

54
Q

if theres a fragile, special item, the person responsible shall :

A

determine space availability
advd pax of status
if on board acceptance is denied, advice ground handler and pax. cabin crew shall assist the pax with the safe stowage of the articles.

55
Q

does strollers can go as a carry on baggage

A

no

56
Q

true or false : a personal medical oxygen cylinders for pax use aren’t permitted on board

A

true its not permitted

57
Q

when can a portable oxygen concentration (POC)

A

it must be labelled indicating that it has been approved for use in aircraft

58
Q

when a pax brings a POC, he must ensure that

A

its free of oil, grease or other petroleum products and is in good condition free of damage or other signs of excess wear or abuse

59
Q

when a pax has a portable oxygen concentration, the pax must have a letter from their physical saying that:

A

stating that they have ability to see, hear and understand the device cautions and warnings and respond accordingly without assistance. if they are unable to understand, the user must be travelling with a companion who is capable performing

60
Q

when does a child restraint system (CRS) must be stowed as a carry on baggage

A

if the occupant does not occupy the system

61
Q

what does flight attendant needs to do when the inspection of cabin baggage is done?

A

confirming to CSM with a thumbs up and verbally saying “ all carry on baggage stowed” the csm will then confirm to the f/d “ all Carry on baggage stowed”

62
Q

all carry on baggage must be stowed prior to :

A

aircraft movement on surface, take off, landing and turbulence

63
Q

cabin baggage may only be stowed where

A

under a pax seat provided the seat has a baggage restraint bar around the front and side of the seat
in an overhead stowage compartment

64
Q

cabin baggage may not obstruct access to :

A

aisle, emergency exits , emergency equipment, location that could cause injury to persons or damage to goods, cannot be strapped into a seat under any conditions, excess or oversized baggage that cannot be safely accommodated in the cabin must be removed and placed in the cargo hold, cannot be in bulkhead row

65
Q

a carriage of cargo goods on pax seat will be permitted if

A

its secured with a seat loaded cargo restraint seat pack

66
Q

a seat pack used for cargo in pax seat, can load how many lbs

A

495 lbs (225kg)

67
Q

a seatpack, for cargo in pax seat cannot be used where

A

a restricted row, emergency exit or any vip seat

68
Q

combien de seat pack peuvent être installée

A

un maximum de 2. each seat pack on each side of the last row. the restraint net and cargo goods will be installed and secured by linemen and/or flight deck crew member

69
Q

when theres a cargo in pax seat, the responsibility of the captain and flight attendant is to ensure that any cargo in pax compartment is :

A
  1. restrained as to prevent it from shifting during movement of the aircraft on the surface, take off landing and turbulence
  2. doesn’t block emergency equipment
  3. not allowed in a emergency exit row
  4. doesn’t block emergency doors or any doors
  5. the aisle isn’t blocked by the cargo
  6. its packaged or covered to avoid injurys
  7. not obstructing pax view or seat belt sign, smoking and exit sign
70
Q

when theres a cargo in seat pax, who needs to ensure that the seat pack is secured before taxi, takeoff, landing and after in flight turbulence

A

the CSM

71
Q

All crew carry on baggage must :

A
  1. be stowed in designated areas on the a/c
  2. must be clearly identified “crew” luggage with an approved tag
  3. must not be left unattended in airport terminals

Flight Attendant training (5 decks)

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