Section 3 – Health, road and environmental safety, service, logistics Flashcards

1
Q

What are the human, material, and financial consequences of road accidents involving lorries and coaches?

A

Types of Accidents: Involves lorries, coaches with human, material, and financial consequences.

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2
Q

What were the road death statistics in the UK for 2019?

A

1,752 road deaths, 25,945 serious injuries. Economic cost £33 billion annually.

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3
Q

What is the fatal accident cost and serious injury cost in the UK?

A

Fatal accident cost: £2.03 million; serious injury: £228,029.

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4
Q

How does speed impact road accident severity?

A

Higher speeds reduce reaction time and increase accident severity. Survival rates drop drastically from 97% at 20 mph to 10% at 40 mph.

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5
Q

Who are considered vulnerable road users?

A

Includes pedestrians, cyclists, motorcyclists, wheelchair users, horse riders.

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6
Q

What documentation is required for drivers to prevent criminality and illegal immigrant trafficking?

A

Valid passport, appropriate driving licence, authority to drive letter, tachograph records, ADR certificates if applicable.

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7
Q

What security measures should be implemented post-loading?

A

Secure vehicles with padlocks, seals, and conduct regular checks.

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8
Q

What are the legal implications for transporting illegal immigrants?

A

Penalty of £10,000 per illegal immigrant found. Seizure of vehicles possible under Carriers’ Liability Regulations 2023.

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9
Q

What international documents are required for transporting certain goods?

A

Phytosanitary certificates for plant transport; specific documents like TIR, ATA carnets.

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10
Q

What ergonomic practices should be followed to prevent physical risks?

A

Follow safe lifting techniques to prevent back, hand, and foot injuries. Use provided equipment and PPE.

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11
Q

What does the Health & Safety at Work Act 1974 require from employers?

A

Employers must assess risks, provide safe systems, training, and protective equipment.

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12
Q

What must employees do under the Health & Safety at Work Act 1974?

A

Employees must cooperate, report hazards, and use equipment correctly.

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13
Q

What does RIDDOR 1995 require regarding injury reporting?

A

Work-related deaths, serious injuries must be reported immediately.

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14
Q

What is the purpose of LOLER regulations?

A

Lifting equipment inspections every 6-12 months by competent persons.

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15
Q

What does COSHH require for hazardous substances?

A

Safety data sheets required for hazardous materials. Employers must mitigate chemical risks.

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16
Q

What are the five food groups according to the Eatwell Guide?

A
  • Fruit & Vegetables
  • Starchy Carbohydrates
  • Proteins
  • Dairy & Alternatives
  • Oils & Spreads
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17
Q

What percentage of the diet should come from fruit and vegetables?

A

40% of diet; aim for 5 portions (400g) daily.

18
Q

What types of carbohydrates should be preferred?

A

Prefer wholegrain varieties for fiber and energy.

19
Q

What is the recommended daily fluid intake?

A

6-8 glasses daily (water, low-fat milk, sugar-free drinks).

20
Q

What is the maximum recommended daily intake for fruit juice/smoothies?

A

Limit to 150 ml/day.

21
Q

What is the recommended alcohol consumption limit per week?

A

Limit to 14 units/week, spread over 3+ days.

22
Q

True or False: Alcohol affects reaction time, judgment, and coordination.

23
Q

What should be done in the event of an accident?

A

Assess the scene, call emergency services, assist casualties.

24
Q

What must a driver do if involved in an accident?

A

Must stop, provide details, and report to police within 24 hours if injury/damage occurs.

25
What are the steps in the First Aid ABC?
* Airway: Ensure it’s clear * Breathing: Check for normal breathing; perform CPR if needed * Circulation: Control severe bleeding
26
What must be included in insurance claims?
Complete forms promptly with accurate, detailed information to avoid claim issues.
27
How does driver behavior impact a company's image?
Acts as the company’s ambassador, affecting reputation and client retention.
28
What are key customer service standards?
* Timely, accurate delivery of goods/services * Product reliability and after-sales service * Polite, knowledgeable, and helpful staff * Minimal waiting times, regular delivery updates * Professional appearance of both driver and vehicle
29
What is the function of delivery notes and proof of delivery?
Identify load details, ensure correct delivery, and act as proof of receipt.
30
What are the daily walkaround checks for vehicles?
* Mirrors, windows, lights, indicators, horn * Tyres (tread depth: 1.6 mm for <3,500 kg; 1 mm for >3,500 kg) * Wheel nuts, fuel tank, load security * Registration plates, battery, coupling equipment, spray suppression gear
31
What are the legal implications of failing to perform vehicle checks?
Can result in fines (£50–£300) and penalty points.
32
What is mandatory for trailer registration since March 2019?
For commercial trailers >750 kg and non-commercial trailers >3,500 kg used internationally.
33
What are key vehicle safety components?
* Tyres: Must meet tread depth, inflation, and age requirements * Wheel Nuts: Check for rust, looseness, or damage * Seat Belts: Mandatory for vehicles >3,500 kg (since 2001) * Flashing Amber Beacons: Required for vehicles limited to 25 mph on fast dual carriageways * Power Take-Off (PTO): Inspect for correct operation during daily checks
34
What are the activities involved in road transport and market organisation?
* Hire/reward * Own account * Auxiliary transport
35
What are the benefits of intermodal operations?
* Fewer restrictions * Environmental gains * Crew rest * Safer transport of dangerous goods
36
What are Low Emission Zones (LEZ) and Ultra Low Emission Zones (ULEZ)?
LEZ operates 24/7 in London, affecting older diesel vehicles; ULEZ expanded (2023) with daily charges for non-compliant vehicles.
37
What are ancillary services in road haulage?
* Freight Forwarding * Warehousing/Distribution * Groupage * Clearing Houses
38
What are examples of vehicle types used in road transport?
* Flatbed * Curtainsider * Box van * Skeletal * Dropside * Tanker * Fridge Body * Bulk Tipper * Animal Transporter * Lorry-mounted Crane * Articulated Vehicles
39
What safety checks should be performed during articulated vehicle coupling/uncoupling?
* Secure load * Handbrakes * Correct connection/disconnection of airlines, lights, and locking mechanisms
40
What is the graduated fixed penalty (GFP) scheme?
Covers offences like driver hours and vehicle licensing with fines of £60–£300 and some with penalty points.
41
What is the time frame for paying or appealing a GFP notice?
28 days to pay or 10 days to appeal.