Section 2: Risk Management and the Organization

Question 1

3 Governing Docs of a RM Program

Answer 1

Mission Statement

Policy Statement

Risk Management Manual

Question 2

3 Elements of a Mission Statement

Answer 2

Target Audience

Product or Service being provided

Distinction from Competitors

Question 3

Risk Management Policy Statement (Length, 2 purposes)

Answer 3

Up to 2 pages in length

Purposes:
Who’s responsible for what (no duplications of effort)
Risk tolerance described

Question 4

Risk Management Manual - 4 Key Purposes

Answer 4

RESP (get the RESPect from your employees)

References for all procedures, safety protocol, messaging, reporting of incidents

Expectations for performance and cooperation

Support from Senior management for RM program to all employees

Procedures conveyed to employees to familiarize with

Question 5

3 Ways an Organizational Culture is Formed

Answer 5

Lead / Incentivize / Repeat (LIP)

• Leadership attitudes are expressed through behavior
• Incentivize desirable behaviors
• Repetition of desired behavior

Question 6

Organizational Risk Culture Definition

Answer 6

Collection of values, expectations and practices that guide and inform the actions of all individuals in the org

Question 7

Importance of ORC (3)

Answer 7

ORC

• Operational Performance
• Risk Management Effectiveness
• Compliance

Question 8

4 Characteristics of an Effective ORC

Answer 8

CTEA

Corporate Governance: Clear responsibility for Risk Management. Transparency and timeliness of risk info

Tone at the Top: Leaders acting in the way they command

Effective decision making

Authority and Accountability: Embedding RM abilities and responsibilities within the organization

Question 9

7 General Classes of Risk

Answer 9

LETS P JP

Legal: Compliance or arise from common law and statutory liability.

Economic: Arise from operations or economic, financial marketplace, or entrepreneurial activities. Unemployment, bank failures, etc.

Technological: Arise from growing dependence upon and use of technology, as well as those created by emerging technologies.

Social: Arise from public relations, loss of reputation, damage to brand, cultural issues, social direction or social media.

Physical: Property, People or Information. Can be common perils or other less impactful events.

Juridical: Arise from jury or judge’s decision or from court or jury attitudes.

Political: Changes in the law, re-interpretations or changes in government policy, politics and diplomacy

Question 10

Factors That Influence Risk Appetite and Risk-Taking Ability

5 Internal and 5 External

Answer 10

5 Internal (FP POS) Predict Future Or See the Past?
- Financial Status
- Predictability of losses including frequency and severity
- Past Experience with Risk Taking
- Organizational objectives
- Stage of Orgs Life?

5 External Factors (CArtMPS)
- Competition and the need to take a biz risk
- Alternatives for risk transfer available?
- Market Position
- Public Image
- Stakeholder perception of risk