Sample Questions Flashcards

1
Q

For the following question, refer to Practice Case 4: Electric Utilities & Power Generators Industry.
1. What two types of financial impact does the metric, “customer electricity savings from
efficiency measures by market,” have on Company A? (Choose two.)
A. Increase in revenue
B. Decrease in revenue
C. Neutral impact on revenue
D. Increase in expenses
E. Decrease in expenses
F. Neutral impact on expenses

PRACTICE CASE 4: ELECTRIC UTILITIES & POWER
GENERATORS INDUSTRY
Companies in the Electric Utilities & Power Generators industry generate electricity, operate electricity transmission and distribution networks, and/or sell electricity to end-users, including households, businesses, and industrial plants. Electricity generation represents the largest source of GHG emissions in the world. Fuel combustion in electricity-generation operations produce both GHG emissions and hazardous air pollutants such as nitrogen oxides. Companies that provide
transmission and distribution services often source electricity from third parties in addition to distributing energy from owned fuel-combustion operations.
Regulated utilities accept comprehensive oversight from regulators on their pricing
mechanisms and their allowed return on equity in exchange for their license to operate as a monopoly. The cost of supplying electricity is highest during periods of high demand. To accommodate this, utilities may request rate increases. However, they may
be impacted to the extent that a requested rate increase exceeds the rate approved by regulators (regulatory lag). Utilities can also encourage consumers to efficiently use energy via education programs and/or implement demand response program, which allow consumers to reduce electricity use during periods of high demand.
Companies A and B are regulated utilities that generate electricity, then distribute and sell the electricity to residential and commercial customers. Company A operates in a region with aggressive GHG emissions reduction requirements, including a requirement for renewable energy sources to supply a minimum of 40% of the electricity distributed to customers and participation in a cap-and-trade scheme limiting carbon emissions. Company A is aware that GHG emissions regulation will likely become increasingly stringent in the future. Additionally, the revenue Company A earns is decoupled from the amount of electricity its customers consume, so revenues are not directly tied to the quantity of electricity sold.
Company B operates in a region currently without GHG emissions reduction
requirements, but is anticipating new regulation to be implemented in the near future. The revenue Company B earns is a direct product of the amount of electricity it sells to its customers (i.e., it is not “decoupled”). Company B recently expanded its operations to a new region to develop a new electricity generation plant. Both companies use smart grid technology to various extents, which enables greater opportunities to
increase end-user energy efficiency, thus reducing peak energy demand.

Below is operating and sustainability data for Companies A and B:
COMPANY A COMPANY B
YEAR 1 YEAR 2 YEAR 1 YEAR 2
Number of residential customers
served
500,000 550,000 1,000,000 1,000,000
Total electricity generated (MWh) 7,000,000 7,000,000 15,000,000 17,000,000
Percentage non-renewable
70% 65% 50% 60%
Percentage renewable
30% 35% 50% 40%
Gross global Scope 1 emissions
(metric tons)
6,000,000 6,000,000 9,00,000 9,000,000
Percentage covered under
emissions-limiting regulation
100% 100% 0% 10%
Percentage covered under
emissions reporting regulation
100% 100% 50% 60%
Percentage of electric load served
by smart grid technology
30% 40% 20% 20%
Customer electricity savings from
efficiency measures by market
10% 12% 0% 0%

A

C & E

C. Neutral impact on revenue
E. Decrease in expenses

  1. This question evaluates Learning Objective 8.
    A. This is incorrect. The metric “Customer electricity savings from efficiency measures by market,” captures the extent to which efficiency measures contribute to customer energy savings, or the extent to which customers can perform the same tasks while using less electricity. For Company A, revenue is decoupled from energy
    sales. Therefore, a decrease in overall electricity consumption would not lead to an
    increase in revenue.
    B. This is incorrect for the same reason Option A is incorrect. Revenue for Company A will not decrease because revenues are not directly tied to the quantity of electricity sold.
    C. This is CORRECT. Company A experienced a year-over-year increase in “Customer electricity savings from efficiency measures by market,” representing a decrease in the amount of energy needed for consumers to perform the same tasks. Within conventional rate structures where revenues are dictated by electricity sales quantities, such a performance improvement would be interpreted as having a negative effect on revenue. However, for Company A the effect on revenues will be neutral (neither positive nor negative) because a decoupled rate structure ensures that lower electricity consumption does not directly translate to lower sales. For more information, see Section 4.3.1. and 8.2.1.1.
    D. This is incorrect. The case specifies that the cost of supplying electricity (an operating expense) is highest during periods of high demand. Efficiency measures that reduce customer electricity consumption would therefore have the opposite effect.
    E. This is CORRECT. As detailed in Option D above, the case specifies that the cost of supplying electricity is highest during periods of high demand. In other words, higher demand for electricity translates to higher costs for companies. Customer
    electricity savings measure the extent to which customers reduced their overall energy consumption. Company A reported that customers saved 10 percent and 12 percent in Years 1 and 2 respectively, which translates to lower demand and lower expenses associated with supplying electricity. As discussed in Section
    8.2.1.2., expenses incurred related to sustainability issues often come in the form of operating expenses. The “Questions for Analysis” at the end of this section provide helpful heuristics for identifying sustainability-related expense impacts. In this case, the company can reduce costs by managing end-use efficiency.
    F. This is incorrect. Given the logic defined in Option E above, an increase in customer electricity savings would result in a reduction to expenses associated with supplying electricity, which is not a neutral impact.
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2
Q

For the following question, refer to Practice Case 4: Electric Utilities & Power Generators Industry.
2. Which two sustainability issues have interrelated impacts for Company A and B?
(Choose two.)
A. Access and affordability
B. Energy management
C. GHG emissions
D. Air quality
E. Customer welfare

PRACTICE CASE 4: ELECTRIC UTILITIES & POWER
GENERATORS INDUSTRY
Companies in the Electric Utilities & Power Generators industry generate electricity, operate electricity transmission and distribution networks, and/or sell electricity to end-users, including households, businesses, and industrial plants. Electricity generation represents the largest source of GHG emissions in the world. Fuel combustion in electricity-generation operations produce both GHG emissions and hazardous air pollutants such as nitrogen oxides. Companies that provide transmission and distribution services often source electricity from third parties in addition to distributing energy from owned fuel-combustion operations.
Regulated utilities accept comprehensive oversight from regulators on their pricing
mechanisms and their allowed return on equity in exchange for their license to operate as a monopoly. The cost of supplying electricity is highest during periods of high demand. To accommodate this, utilities may request rate increases. However, they may be impacted to the extent that a requested rate increase exceeds the rate approved by regulators (regulatory lag). Utilities can also encourage consumers to efficiently use energy via education programs and/or implement demand response program, which allow consumers to reduce electricity use during periods of high demand.
Companies A and B are regulated utilities that generate electricity, then distribute and sell the electricity to residential and commercial customers. Company A operates in a region with aggressive GHG emissions reduction requirements, including a requirement for renewable energy sources to supply a minimum of 40% of the electricity distributed to customers and participation in a cap-and-trade scheme limiting carbon emissions. Company A is aware that GHG emissions regulation will likely become increasingly stringent in the future. Additionally, the revenue Company A earns is decoupled from the amount of electricity its customers consume, so revenues are not directly tied to the quantity of electricity sold.
Company B operates in a region currently without GHG emissions reduction
requirements, but is anticipating new regulation to be implemented in the near future. The revenue Company B earns is a direct product of the amount of electricity it sells to its customers (i.e., it is not “decoupled”). Company B recently expanded its operations to a new region to develop a new electricity generation plant. Both companies use smart grid technology to various extents, which enables greater opportunities to increase end-user energy efficiency, thus reducing peak energy demand.

Below is operating and sustainability data for Companies A and B:
COMPANY A COMPANY B
YEAR 1 YEAR 2 YEAR 1 YEAR 2
Number of residential customers
served
500,000 550,000 1,000,000 1,000,000
Total electricity generated (MWh) 7,000,000 7,000,000 15,000,000 17,000,000
Percentage non-renewable
70% 65% 50% 60%
Percentage renewable
30% 35% 50% 40%
Gross global Scope 1 emissions
(metric tons)
6,000,000 6,000,000 9,00,000 9,000,000
Percentage covered under
emissions-limiting regulation
100% 100% 0% 10%
Percentage covered under
emissions reporting regulation
100% 100% 50% 60%
Percentage of electric load served
by smart grid technology
30% 40% 20% 20%
Customer electricity savings from
efficiency measures by market
10% 12% 0% 0%

A

C & D

C. GHG emissions
D. Air quality

  1. This question evaluates Learning Objective 3.
    A. This is incorrect. As companies that provides services that meet a universal need – access to electricity – the issue of Access & Affordability is likely relevant to the financial performance of companies in the Electric Utilities & Power Generators industry. However, performance on this issue cannot be linked with performance on another issue based on the information provided in the case. See Section 2.1.2. and 2.2.
    B. This is incorrect. The issue of Energy Management addresses environmental impacts associated with energy consumption. In other words, it captures a company’s management of energy as a key input. Companies in the Electric Utilities & Power Generators industry produce, distribute, and sell energy. This issue is not relevant to the financial performance of companies in this industry. For more information, see “Energy Management” in Section 2.1.1.
    C. This is CORRECT. The issue of GHG Emissions addresses emissions that contribute to global warming. SASB Standards that include this issue focus on capturing direct Scope 1 emissions generated through company’s primary operations. Fuel combustion for energy production is a key activity of companies in this industry, as described in the first paragraph of the case. Fuel combustion produces both GHG emissions and airborne pollutants. Due to this common source, GHG emissions performance is interrelated with Air Quality performance. By addressing the performance of one, companies are likely to influence the performance of the other. See “GHG Emissions” in Section 2.1.1.
    D. This is CORRECT. The issue of Air Quality relates to air pollution from human activities and captures performance data related to the management of airborne pollutants. As described in Option C above, both GHG emissions and airborne pollutants are a byproduct of energy production operations that rely on fuel combustion. As a result, efforts to manage (i.e. reduce) the production of airborne pollutants will likely influence a company’s GHG emissions performance as well. See “Air Quality” in Section 2.1.1.
    E. This is incorrect. The issue of Customer Welfare is related to the benefits and risks customers experience when using a company’s products or services, such as food safety risk from restaurants. Based on the information provided, Customer Welfare is not relevant to the financial performance of the electric utility companies in this case. See “Customer Welfare” in Section 2.1.2.
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3
Q

For the following question, refer to Practice Case 4: Electric Utilities & Power Generators Industry.
3. Both Company A and Company B experienced the same level of GHG emissions from
Year 1 to Year 2. Which metric should be used to normalize “gross global Scope 1 emissions” to compare the companies’ GHG Emissions performance?
A. Number of residential customers served
B. Percent covered under emissions-reporting regulations
C. Total electricity generated (MWh)
D. Percent of electric load served by smart grid technology

PRACTICE CASE 4: ELECTRIC UTILITIES & POWER
GENERATORS INDUSTRY
Companies in the Electric Utilities & Power Generators industry generate electricity, operate electricity transmission and distribution networks, and/or sell electricity to end-users, including households, businesses, and industrial plants. Electricity generation represents the largest source of GHG emissions in the world. Fuel combustion in electricity-generation operations produce both GHG emissions and hazardous air pollutants such as nitrogen oxides. Companies that provide
transmission and distribution services often source electricity from third parties in addition to distributing energy from owned fuel-combustion operations.
Regulated utilities accept comprehensive oversight from regulators on their pricing mechanisms and their allowed return on equity in exchange for their license to operate as a monopoly. The cost of supplying electricity is highest during periods of high demand. To accommodate this, utilities may request rate increases. However, they may be impacted to the extent that a requested rate increase exceeds the rate approved by regulators (regulatory lag). Utilities can also encourage consumers to efficiently use energy via education programs and/or implement demand response program, which allow consumers to reduce electricity use during periods of high demand.
Companies A and B are regulated utilities that generate electricity, then distribute and sell the electricity to residential and commercial customers. Company A operates in a region with aggressive GHG emissions reduction requirements, including a requirement for renewable energy sources to supply a minimum of 40% of the electricity distributed to customers and participation in a cap-and-trade scheme limiting carbon emissions. Company A is aware that GHG emissions regulation will likely become increasingly stringent in the future. Additionally, the revenue Company A earns is decoupled from the amount of electricity its customers consume, so revenues are not directly tied to the quantity of electricity sold.
Company B operates in a region currently without GHG emissions reduction
requirements, but is anticipating new regulation to be implemented in the near future. The revenue Company B earns is a direct product of the amount of electricity it sells to its customers (i.e., it is not “decoupled”). Company B recently expanded its operations to a new region to develop a new electricity generation plant. Both companies use smart grid technology to various extents, which enables greater opportunities to
increase end-user energy efficiency, thus reducing peak energy demand.

Below is operating and sustainability data for Companies A and B:
COMPANY A COMPANY B
YEAR 1 YEAR 2 YEAR 1 YEAR 2
Number of residential customers
served
500,000 550,000 1,000,000 1,000,000
Total electricity generated (MWh) 7,000,000 7,000,000 15,000,000 17,000,000
Percentage non-renewable
70% 65% 50% 60%
Percentage renewable
30% 35% 50% 40%
Gross global Scope 1 emissions
(metric tons)
6,000,000 6,000,000 9,00,000 9,000,000
Percentage covered under
emissions-limiting regulation
100% 100% 0% 10%
Percentage covered under
emissions reporting regulation
100% 100% 50% 60%
Percentage of electric load served
by smart grid technology
30% 40% 20% 20%
Customer electricity savings from
efficiency measures by market
10% 12% 0% 0%

A

C

C. Total electricity generated (MWh)

  1. This question evaluates Learning Objective 5.
    A. This is incorrect. As detailed in the case, Company A and B serve a range of both residential and commercial customers. Normalizing by “number of residential customers served” is not the most useful metric to use in this instance because it does not capture the full scale of the company’s operations. As discussed in Section 4.2., normalization is useful as a means to take into account company scale during analysis, which helps to put performance data into meaningful context. Where scale is not appropriately reflected in metrics used for normalization, its usefulness is diminished.
    B. This is incorrect. As a percent, the metric “percent covered under emissions-reporting
    regulations” is already normalized and should not be used for normalization. If one were to normalize by this metric, they would calculate metric tons of emissions per one percent of emissions covered under emissions-reporting regulation – a number that does not produce any additional performance insight. See Section 4.1
    C. This is CORRECT. Generally speaking, environmental metrics such as GHG emissions
    are best normalized on a revenue or production basis. “Total electricity generated” is a production-focused metric, as both companies produce electricity as a primary source of revenue. When normalized, a user is able to compare metric tons of Scope 1 emissions generated per megawatt hour (MWh) of electricity produced:
    COMPANY A COMPANY B
    YEAR 1 YEAR 2 YEAR 1 YEAR 2
    Gross global Scope
    1 emissions (metric
    tons)
    6,000,000 6,000,000 9,00,000 9,000,000
    Total electricity
    generated (MWh) 7,000,000 7,000,000 15,000,000 17,000,000
    Gross global Scope
    1 emissions / total
    electricity generated
    0.86 0.86 0.6 0.53
    This metric allows the user to compare the relative emissions intensity of each company on a scale that is relatively easy to interpret. When normalized, the user gains the additional insight that although Company B generates more total emissions, it generates fewer emissions per MWh of electricity generated (i.e., has lower emissions intensity) and has improved its emissions intensity from Year 1 to Year 2.
    See Section 4.2.
    D. This is incorrect. As a percent, the metric “percent of electric load served by smart
    grid technology” is already normalized and should not be used for normalization. If one were to normalize by this metric, they would calculate metric tons of emissions per one percent of electric load served by smart grid technology – a number that does not produce additional performance insight. See Section 4.1. and 4.2.2.
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4
Q

For the following question, refer to Practice Case 4: Electric Utilities & Power Generators Industry.
4. In the context of each company’s regulatory climate, which normalized metric indicates that Company B faces less near-term risk than Company A?
A. Percentage of electric load served by smart grid technology
B. Gross global Scope 1 emissions per total electricity generated
C. Total electricity generated per number of residential customers served
D. Percentage covered under emissions reporting regulations

PRACTICE CASE 4: ELECTRIC UTILITIES & POWER
GENERATORS INDUSTRY
Companies in the Electric Utilities & Power Generators industry generate electricity, operate electricity transmission and distribution networks, and/or sell electricity to end-users, including households, businesses, and industrial plants. Electricity generation represents the largest source of GHG emissions in the world. Fuel combustion in electricity-generation operations produce both GHG emissions and hazardous air pollutants such as nitrogen oxides. Companies that provide transmission and distribution services often source electricity from third parties in addition to distributing energy from owned fuel-combustion operations.
Regulated utilities accept comprehensive oversight from regulators on their pricing
mechanisms and their allowed return on equity in exchange for their license to operate as a monopoly. The cost of supplying electricity is highest during periods of high demand. To accommodate this, utilities may request rate increases. However, they may be impacted to the extent that a requested rate increase exceeds the rate approved by regulators (regulatory lag). Utilities can also encourage consumers to efficiently use energy via education programs and/or implement demand response program, which allow consumers to reduce electricity use during periods of high demand.
Companies A and B are regulated utilities that generate electricity, then distribute and sell the electricity to residential and commercial customers. Company A operates in a region with aggressive GHG emissions reduction requirements, including a requirement for renewable energy sources to supply a minimum of 40% of the electricity distributed to customers and participation in a cap-and-trade scheme limiting carbon emissions. Company A is aware that GHG emissions regulation will likely become increasingly stringent in the future. Additionally, the revenue Company A earns is decoupled from the amount of electricity its customers consume, so revenues are not directly tied to the quantity of electricity sold.
Company B operates in a region currently without GHG emissions reduction
requirements, but is anticipating new regulation to be implemented in the near future. The revenue Company B earns is a direct product of the amount of electricity it sells to its customers (i.e., it is not “decoupled”). Company B recently expanded its operations to a new region to develop a new electricity generation plant. Both companies use smart grid technology to various extents, which enables greater opportunities to increase end-user energy efficiency, thus reducing peak energy demand.

Below is operating and sustainability data for Companies A and B:
COMPANY A COMPANY B
YEAR 1 YEAR 2 YEAR 1 YEAR 2
Number of residential customers
served 500,000 550,000 1,000,000 1,000,000
Total electricity generated (MWh) 7,000,000 7,000,000 15,000,000 17,000,000
Percentage non-renewable 70% 65% 50% 60%
Percentage renewable 30% 35% 50% 40%
Gross global Scope 1 emissions
(metric tons) 6,000,000 6,000,000 9,00,000 9,000,000
Percentage covered under emissions-limiting regulation 100% 100% 0% 10%
Percentage covered under emissions reporting regulation 100% 100% 50% 60%
Percentage of electric load served by smart grid technology 30% 40% 20% 20%
Customer electricity savings from efficiency measures by market 10% 12% 0% 0%

A

B

B. Gross global Scope 1 emissions per total electricity generated

  1. This question evaluates Learning Objective 7.
    A. This is incorrect. The case defines the company’s regulatory climate by the presence of emissions reduction requirements, renewable portfolio standards, and a cap-andtrade scheme for carbon emissions. While this answer is indeed a normalized metric, and greater loads served by smart grid technology are associated with reduced GHG emissions via end-use efficiency and demand, it does not lend insight into the level of risk each company faces relative to the constraints enforced by regulators. Rather, it lends insight into the opportunity each company is able to capture associated with end-use efficiency. Furthermore, Company B performs worse than Company A on this metric.
    B. This is CORRECT. When normalized, this metric reveals that Company B emits fewer GHG emissions than Company A per MWh of electricity generated.

COMPANY A COMPANY B
YEAR 1 YEAR 2 YEAR 1 YEAR 2
Gross global Scope
1 emissions (metric
tons)
6,000,000 6,000,000 9,00,000 9,000,000
Total electricity
generated (MWh) 7,000,000 7,000,000 15,000,000 17,000,000
Gross global Scope
1 emissions / total
electricity gener- ated
0.86 0.86 0.6 0.53
Considered in context, one also knows that Company B is likely to face new GHG emissions reduction regulation in the near future. While the extent of pending regulation is unknown, one can interpret Company B’s superior emissions performance as an indicator of preparedness amid a changing regulatory landscape when compared to Company A, which emits more emissions per MWh of electricity generated within a more-aggressive regulatory climate.
C. This is incorrect. As detailed in the case, the regulatory climate of Company A and B is characterized by increasingly stringent GHG emissions regulation. Total electricity generated per residential customer is a measure that captures energy production, which is not a direct indicator of GHG emissions performance. For example, a company with highly efficient operations that supplies primarily renewable energy may still deliver a high amount of electricity per customer while producing few GHG emissions. In addition, as discussed in Question 3, Option A above, “number of residential customers served” is not an ideal metric for use in normalization because
it does not capture the scale of each company’s business. See Section 4.2.
D. This is incorrect. The percentage of emissions covered under emissions reporting regulation is primarily associated with medium to long-term costs rather than nearterm risks. While the case data indicates that Company B is subject to lower levels
of emissions-reporting regulation, the user would need more information to evaluate any risks associated with noncompliance. For example, since Company A operates in a regulatory climate with high levels of emissions-reporting regulation, it is possible that Company A has effectively operationalized costs associated with emissions reporting and therefore faces less risk than Company B, since compliance costs are
less likely to erode value. See Section 7.2.1.2.

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5
Q

For the following question, refer to Practice Case 4: Electric Utilities & Power Generators Industry.
5. A user comparing the two companies concludes that Company A faces greater risk than Company B related to electricity generation. What evidence supports this conclusion?
A. Company A’s percentage renewable energy falls below current regulatory standards
B. Company A’s percentage non-renewable energy is decreasing at a slower rate
C. Company B faces more uncertainty related to emissions-limiting regulation
D. Company B generates more total electricity, indicating greater economic efficienc

PRACTICE CASE 4: ELECTRIC UTILITIES & POWER GENERATORS INDUSTRY
Companies in the Electric Utilities & Power Generators industry generate electricity, operate electricity transmission and distribution networks, and/or sell electricity to end-users, including households, businesses, and industrial plants. Electricity generation represents the largest source of GHG emissions in the world. Fuel combustion in electricity-generation operations produce both GHG emissions and hazardous air pollutants such as nitrogen oxides. Companies that provide transmission and distribution services often source electricity from third parties in addition to distributing energy from owned fuel-combustion operations.
Regulated utilities accept comprehensive oversight from regulators on their pricing
mechanisms and their allowed return on equity in exchange for their license to operate as a monopoly. The cost of supplying electricity is highest during periods of high demand. To accommodate this, utilities may request rate increases. However, they may be impacted to the extent that a requested rate increase exceeds the rate approved by regulators (regulatory lag). Utilities can also encourage consumers to efficiently use energy via education programs and/or implement demand response program, which allow consumers to reduce electricity use during periods of high demand.
Companies A and B are regulated utilities that generate electricity, then distribute and sell the electricity to residential and commercial customers. Company A operates in a region with aggressive GHG emissions reduction requirements, including a requirement for renewable energy sources to supply a minimum of 40% of the electricity distributed to customers and participation in a cap-and-trade scheme limiting carbon emissions. Company A is aware that GHG emissions regulation will likely become increasingly stringent in the future. Additionally, the revenue Company A earns is decoupled from the amount of electricity its customers consume, so revenues are not directly tied to the quantity of electricity sold.
Company B operates in a region currently without GHG emissions reduction
requirements, but is anticipating new regulation to be implemented in the near future. The revenue Company B earns is a direct product of the amount of electricity it sells to its customers (i.e., it is not “decoupled”). Company B recently expanded its operations to a new region to develop a new electricity generation plant. Both companies use smart grid technology to various extents, which enables greater opportunities to increase end-user energy efficiency, thus reducing peak energy demand.

Below is operating and sustainability data for Companies A and B:
COMPANY A COMPANY B
YEAR 1 YEAR 2 YEAR 1 YEAR 2
Number of residential customers served 500,000 550,000 1,000,000 1,000,000
Total electricity generated (MWh) 7,000,000 7,000,000 15,000,000 17,000,000
Percentage non-renewable 70% 65% 50% 60%
Percentage renewable 30% 35% 50% 40%
Gross global Scope 1 emissions (metric tons) 6,000,000 6,000,000 9,00,000 9,000,000
Percentage covered under emissions-limiting regulation 100% 100% 0% 10%
Percentage covered under emissions reporting regulation 100% 100% 50% 60%
Percentage of electric load served by smart grid technology 30% 40% 20% 20%
Customer electricity savings from efficiency measures by market 10% 12% 0% 0%

A

A

A. Company A’s percentage renewable energy falls below current regulatory standards

  1. This question evaluates Learning Objective 7.
    A. This is CORRECT. Several competencies are required to answer this question. First, one must also be able to distinguish metrics that capture a risk from those that capture opportunity (see Section 7.1.). One must also compare the performance of each company in context. According to the case, Company A operates in a strictly regulated environment that currently requires 40 percent of electricity distributed to customers to come from renewable sources. While Company A’s percentage renewable electricity generation increased, it still falls below the minimum requirement by 5 percent in Year 2. This indicates that Company A is at significant risk of penalties and/or
    regulatory action. Meanwhile, Company B operates in a regulatory environment that does not impose renewable portfolio standards and therefore faces less risk than Company A.
    B. This is incorrect. As indicated by the data, Company A’s percentage non-renewable energy is indeed decreasing. However, Company B’s percentage non-renewable energy is increasing. It is therefore logically inaccurate to say Company A’s percentage non-renewable energy is decreasing at a slower
    rate.
    C. This is incorrect. While it is true that Company B faces more uncertainty
    related to emissions-limiting regulation, that uncertainty does not necessarily translate to greater risk than Company A. In other words, there is not enough information about Company B to definitively compare relative risk associated with future regulation.
    D. This is incorrect. While it is true that Company B generates more total
    electricity, absolute “total electricity generated” values on their own are not enough to compare risk related to electricity production. If the companies were subject to an emissions cap, such as 10 million metric tons CO2
    -e emitted annually, absolute numbers could be used to assess relative risk. See Section 4.3.
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6
Q

For the following question, refer to Practice Case 5: Non-Alcoholic Beverages Industry.
6. Which company faces the lowest level of risk related to water management?
A. Company A
B. Company B
C. Company C
D. Company D

PRACTICE CASE 5: NON-ALCOHOLIC BEVERAGES INDUSTRY
Companies in the Non-Alcoholic Beverage industry produce a variety of beverage products for personal consumption, such as juices, soft drinks, coffee and tea products, energy drink products, and others. Generally, the industry is not considered to be highly regulated. However, trends related to consumer health and environmental responsibility have become increasingly important to management teams.
Widely publicized medical research has linked the consumption of high-calorie,
high-sugar beverages to the growth in global obesity rates, increased risk of
heath disease, and other acute health impacts. As such, the nutritional content of products increasingly shapes the industry’s competitive landscape as consumers demand healthier products and greater transparency in product labeling. In some jurisdictions, concerns regarding the accuracy and truthfulness of product labelling and marketing have prompted labeling regulation, with scrutiny targeted toward products marketed to children. Companies that adapt to changing consumer preferences and an evolving regulatory environment by offering more healthful alternatives can capture additional market share and limit their exposure to regulation and litigation.
The Non-Alcoholic Beverages industry is a leading global consumer of fresh water. Water is the primary ingredient in substantially all of the industry’s products. Given companies’ heavy reliance on large volumes of clean water and the fact that water stress is increasing in different regions globally, companies may be exposed to supply disruptions that could significantly impact operations and add to costs and, in extreme cases, risk business as a going concern. As the industry is one of the
most exposed to water risk in direct and indirect operations, local governments in
regions facing increasing water stress have also instituted regulations mandating that manufacturing operations achieve certain efficiency thresholds and do not exceed total allowable limits on water withdrawal.
COMPANY A COMPANY B COMPANY C COMPANY D
Total revenue (billions)
$11.6 $9.2 $14.4 $10.3
Number of production facilities
22 17 13 14
Revenue from low-calorie
drinks (billions)
$2.9 $4.6 $1.4 $3.0
Total water consumed (billion liters)
200 190 125 150
Percent of water consumed in regions with High Baseline Water Stress
10% 30% 20% 25%
Percent of water replenished
90% 70% 50% 60%

A

A

A. Company A

  1. This question evaluates Learning Objective 7.
    A. This is CORRECT. To answer this question, one must identify the source of material risk for companies in the industry, then identify comparable metrics that lend insight into risk exposure for each company. The information in the case indicates that
    water-related risk manifests in the form of potential supply disruptions. Two metrics lend insight into water supply and are provided as percentages, indicating they are already normalized and can be compared: “percent of water consumed in regions with High Baseline Water Stress,” and “percent water replenished.” Here, we see that Company A has the lowest “percent of water consumed in regions with High Baseline Water Stress” and the highest “percent of water replenished,” both indicators of positive performance and better performance than peer companies. See Section 4.3.2.
    B. This is incorrect. Using the same logic described in Option A, one observes that Company B has the highest relative “percent of water consumed in regions with High Baseline Water Stress,” and replenishes less water than Company A. Therefore, Company B does not face the lowest level of risk.
    C. This is incorrect. Using the same logic defined in Option A, one observes that Company C has a higher “percent of water consumed in regions with High Baseline Water Stress” than Company A and has the lowest rate of water replenished. Therefore, Company C does not face the lowest level of risk.
    D. This is incorrect. Using the same logic defined in Option A, Company D has the second highest “percent of water consumed in regions with High Baseline Water Stress,” and the second lowest “percent of water replenished.” Therefore, Company D does not face the lowest level of risk.
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7
Q

For the following question, refer to Practice Case 5: Non-Alcoholic Beverages Industry.

  1. An analyst is comparing the operating efficiency of the four companies. What metric should they use to normalize “total water consumed”?
    A. Number of production facilities
    B. Total revenue
    C. Revenue from low-calories drinks
    D. Total fleet road miles traveled

PRACTICE CASE 5: NON-ALCOHOLIC BEVERAGES INDUSTRY
Companies in the Non-Alcoholic Beverage industry produce a variety of beverage products for personal consumption, such as juices, soft drinks, coffee and tea products, energy drink products, and others. Generally, the industry is not considered to be highly regulated. However, trends related to consumer health and environmental responsibility have become increasingly important to management teams.
Widely publicized medical research has linked the consumption of high-calorie, high-sugar beverages to the growth in global obesity rates, increased risk of heath disease, and other acute health impacts. As such, the nutritional content of products increasingly shapes the industry’s competitive landscape as consumers demand healthier products and greater transparency in product labeling. In some jurisdictions, concerns regarding the accuracy and truthfulness of product labelling and marketing have prompted labeling regulation, with scrutiny targeted toward products marketed to children. Companies that adapt to changing consumer preferences and an evolving regulatory environment by offering more healthful alternatives can capture additional market share and limit their exposure to regulation and litigation.
The Non-Alcoholic Beverages industry is a leading global consumer of fresh water. Water is the primary ingredient in substantially all of the industry’s products. Given companies’ heavy reliance on large volumes of clean water and the fact that water stress is increasing in different regions globally, companies may be exposed to supply disruptions that could significantly impact operations and add to costs and, in extreme cases, risk business as a going concern. As the industry is one of the
most exposed to water risk in direct and indirect operations, local governments in
regions facing increasing water stress have also instituted regulations mandating that manufacturing operations achieve certain efficiency thresholds and do not exceed total allowable limits on water withdrawal.
COMPANY A COMPANY B COMPANY C COMPANY D
Total revenue (billions) $11.6 $9.2 $14.4 $10.3
Number of production facilities 22 17 13 14
Revenue from low-calorie drinks (billions)
$2.9 $4.6 $1.4 $3.0
Total water consumed (billion liters) 200 190 125 150
Percent of water consumed in regions with High Baseline Water Stress10% 30% 20% 25%
Percent of water replenished 90% 70% 50% 60%

A

A

A. Number of production facilities

  1. This question evaluates Learning Objective 5.
    A. This is CORRECT. The metric “total water consumed” is not comparable on a stand-alone basis, as it is not normalized for scale and is not being compared to a performance benchmark expressed as an absolute value. To gain insight into relative levels of operating efficiency, one must normalize by a metric related to production capacity. See Section 4.2. In this case, “number of production facilities” serves as an appropriate metric, allowing the user to compare the amount of water consumed per
    production facility on average:
    COMPANY A COMPANY B COMPANY C COMPANY D
    Number of production facilities 22 17 13 14
    Total water consumed (billion liters) 200 190 125 150
    Water consumed per production facility (billion liters/facility) 9.09 11.18 9.62 10.71
    B. This is incorrect. While revenue may be a good metric to use to normalize “total water consumed” for other purposes, it does not lend direct insight into operating efficiency. The efficiency of a company’s operations is concerned with a company’s ability to produce the same goods with fewer inputs throughout the industrial processes required to produce beverage products. Were a user to normalize by total revenue, they would calculate the amount of revenue earned per liter of water consumed. This would be helpful in comparing economic efficiency, or how effectively the company generates revenue using current levels of water consumption. However, it lends little to no insight into how efficiently the company operates on a production basis. See Section 4.2.
    C. This is incorrect. The metric “revenue from low-calorie drinks” does not lend insight into operating efficiency for the same reasons described in Option B. In addition, low calorie drinks are only a subset of companies’ total product portfolio. Therefore, the metric does not adequately capture the scale of company operations required for useful normalization. See Section 4.2.
    D. This is incorrect. “Total fleet road miles traveled” does not put the metric “total water consumed” into meaningful context. No evidence in the case suggests that fleet
    travel is relevant to water performance or companies’ overall operating efficiency. See Section 4.2.
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8
Q

For the following question, refer to Practice Case 5: Non-Alcoholic Beverages Industry.

  1. All else equal, how should Company B’s performance on the health and nutrition
    sustainability topic be factored in to discounted cash flow analysis?
    A. Increase cost of capital
    B. Increase growth projections
    C. Decrease expense projections
    D. Decrease book value of assets

PRACTICE CASE 5: NON-ALCOHOLIC BEVERAGES INDUSTRY
Companies in the Non-Alcoholic Beverage industry produce a variety of beverage products for personal consumption, such as juices, soft drinks, coffee and tea products, energy drink products, and others. Generally, the industry is not considered to be highly regulated. However, trends related to consumer health and environmental responsibility have become increasingly important to management teams.
Widely publicized medical research has linked the consumption of high-calorie,
high-sugar beverages to the growth in global obesity rates, increased risk of
heath disease, and other acute health impacts. As such, the nutritional content of products increasingly shapes the industry’s competitive landscape as consumers demand healthier products and greater transparency in product labeling. In some jurisdictions, concerns regarding the accuracy and truthfulness of product labelling and marketing have prompted labeling regulation, with scrutiny targeted toward products marketed to children. Companies that adapt to changing consumer preferences and an evolving regulatory environment by offering more healthful alternatives can capture additional market share and limit their exposure to regulation and litigation.
The Non-Alcoholic Beverages industry is a leading global consumer of fresh water. Water is the primary ingredient in substantially all of the industry’s products. Given companies’ heavy reliance on large volumes of clean water and the fact that water stress is increasing in different regions globally, companies may be exposed to supply disruptions that could significantly impact operations and add to costs and, in extreme cases, risk business as a going concern. As the industry is one of the
most exposed to water risk in direct and indirect operations, local governments in
regions facing increasing water stress have also instituted regulations mandating that manufacturing operations achieve certain efficiency thresholds and do not exceed total allowable limits on water withdrawal.
COMPANY A COMPANY B COMPANY C COMPANY D
Total revenue (billions)
$11.6 $9.2 $14.4 $10.3
Number of production facilities
22 17 13 14
Revenue from low-calorie
drinks (billions)
$2.9 $4.6 $1.4 $3.0
Total water consumed (billion liters)
200 190 125 150
Percent of water consumed in regions with High Baseline Water Stress
10% 30% 20% 25%
Percent of water replenished
90% 70% 50% 60%

A

B

B. Increase growth projections

  1. This question evaluates Learning Objective 10.
    A. This is incorrect. To answer this question, one must consider both business climate and regulatory climate, which provide the important context that companies that adapt to changing consumer preferences for healthier products can capture market share and limit exposure to regulatory and legal risk. Generally, cost of capital may increase where ESG performance indicates greater financial risk. When compared to peer companies, one observes that Company B has both the greatest revenue from low-calorie drinks and generates the greatest percent of total revenue from low-calories drinks. Since no information provided indicates that Company B specifically faces regulatory and legal risk, it can be deduced that cost of capital will not increase. See Section 6.1.
    B. This is CORRECT. As discussed in Section 8.2.3., a company’s growth projections reflect its position vis-à-vis its competitors to capture new and expanding markets. As discussed in Option A above, one observes in the data that Company B generates the greatest revenue from low-calorie drinks and the greatest percent of total
    revenue from low-calories drinks:
    COMPANY A COMPANY B COMPANY C COMPANY D
    Total revenue (billions) $11.6 $9.2 $14.4 $10.3
    Revenue from
    low-calorie drinks
    (billions) $2.9 $4.6 $1.4 $3.0
    Revenue from low-calorie drinks as a percent of total
    revenue 25% 50% 10% 29% This indicates that, relative to peers, Company B is best positioned to capture growing consumer demand for healthier beverages, thereby suggesting an increase in growth projections may be warranted.
    C. This is incorrect. The metric “revenue from low-calorie drinks” is the only metric provided related to health and nutrition. It explicitly captures revenues and does not lend insight into related expenses or cost savings. See Section 8.2.1.2.
    D. This is incorrect. The metric “revenue from low-calorie drinks” is the only metric provided related to health and nutrition. It explicitly
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9
Q

For the following question, refer to Practice Case 5: Non-Alcoholic Beverages Industry.

  1. A user is applying the five factors to understand how water management effects the financial performance of companies in this industry. Which three of the five factors lend insight into the nature of financial impact? (Choose three.)
    A. Direct financial impacts and risks
    B. Legal, regulatory, and policy drivers
    C. Industry norms, best practices, and competitive drivers
    D. Classification of supplier quality by water use intensity
    E. Management focus on license to operate

PRACTICE CASE 5: NON-ALCOHOLIC BEVERAGES INDUSTRY
Companies in the Non-Alcoholic Beverage industry produce a variety of beverage products for personal consumption, such as juices, soft drinks, coffee and tea products, energy drink products, and others. Generally, the industry is not considered to be highly regulated. However, trends related to consumer health and environmental responsibility have become increasingly important to management teams.
Widely publicized medical research has linked the consumption of high-calorie, high-sugar beverages to the growth in global obesity rates, increased risk of
heath disease, and other acute health impacts. As such, the nutritional content of products increasingly shapes the industry’s competitive landscape as consumers demand healthier products and greater transparency in product labeling. In some jurisdictions, concerns regarding the accuracy and truthfulness of product labelling and marketing have prompted labeling regulation, with scrutiny targeted toward products marketed to children. Companies that adapt to changing consumer preferences and an evolving regulatory environment by offering more healthful alternatives can capture additional market share and limit their exposure to regulation and litigation.
The Non-Alcoholic Beverages industry is a leading global consumer of fresh water. Water is the primary ingredient in substantially all of the industry’s products. Given companies’ heavy reliance on large volumes of clean water and the fact that water stress is increasing in different regions globally, companies may be exposed to supply disruptions that could significantly impact operations and add to costs and, in extreme cases, risk business as a going concern. As the industry is one of the
most exposed to water risk in direct and indirect operations, local governments in
regions facing increasing water stress have also instituted regulations mandating that manufacturing operations achieve certain efficiency thresholds and do not exceed total allowable limits on water withdrawal.
COMPANY A COMPANY B COMPANY C COMPANY D
Total revenue (billions)
$11.6 $9.2 $14.4 $10.3
Number of production facilities
22 17 13 14
Revenue from low-calorie
drinks (billions)
$2.9 $4.6 $1.4 $3.0
Total water consumed (billion liters)
200 190 125 150
Percent of water consumed in regions with High Baseline Water Stress
10% 30% 20% 25%
Percent of water replenished
90% 70% 50% 60%

A

A, B & C

A. Direct financial impacts and risks
B. Legal, regulatory, and policy drivers
C. Industry norms, best practices, and competitive drivers

  1. This question evaluates Learning Objective 4.
    A. This is CORRECT. This factor lends insight into the nature of financial impact associated with a sustainability issue when it is, or can be, captured by existing line items on a company’s financial statements. Water management is reflected in financial statements in expenses (water is a key input that must be paid for, and the cost of water can change over time). As indicated in the case, supply disruptions can also lead to increased costs, which would be directly captured in financial statements. See Section 3.1.
    B. This is CORRECT. This factor is relevant where an ESG issue is regulated or may be subject to new or emerging regulation. As indicated in the case, regulatory limits are being imposed in regions subject to increasing water stress. Financial impacts associated with this factor may include capital expenditures for manufacturing efficiency improvements or penalties for noncompliance. See Section 3.1.
    C. This is CORRECT. This factor relates to the practices of peer firms as competitive drivers for sustainability performance. Consistent disclosure of water use data across companies as well as the fact that investors increasingly take interest in company water use performance indicates that companies compete on water performance in this industry. See Section 3.1.
    D. This is incorrect. “Classification of supplier quality by water use intensity” is not one of the five factors. See Section 3.1.
    E. This is incorrect. “Management focus on license to operate” is not one of the five factors. See Section 3.1.
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10
Q

For the following question, refer to Practice Case 5: Non-Alcoholic Beverages Industry.

  1. Assuming each company operates in regions where consumers demonstrate an
    increasingly high willingness to pay for healthy, low-calories products, which company
    is best positioned to capture market share?
    A. Company A
    B. Company B
    C. Company C
    D. Company D

PRACTICE CASE 5: NON-ALCOHOLIC BEVERAGES INDUSTRY
Companies in the Non-Alcoholic Beverage industry produce a variety of beverage products for personal consumption, such as juices, soft drinks, coffee and tea products, energy drink products, and others. Generally, the industry is not considered to be highly regulated. However, trends related to consumer health and environmental responsibility have become increasingly important to management teams.
Widely publicized medical research has linked the consumption of high-calorie,
high-sugar beverages to the growth in global obesity rates, increased risk of
heath disease, and other acute health impacts. As such, the nutritional content of products increasingly shapes the industry’s competitive landscape as consumers demand healthier products and greater transparency in product labeling. In some jurisdictions, concerns regarding the accuracy and truthfulness of product labelling and marketing have prompted labeling regulation, with scrutiny targeted toward products marketed to children. Companies that adapt to changing consumer preferences and an evolving regulatory environment by offering more healthful alternatives can capture additional market share and limit their exposure to regulation and litigation.
The Non-Alcoholic Beverages industry is a leading global consumer of fresh water. Water is the primary ingredient in substantially all of the industry’s products. Given companies’ heavy reliance on large volumes of clean water and the fact that water stress is increasing in different regions globally, companies may be exposed to supply disruptions that could significantly impact operations and add to costs and, in extreme cases, risk business as a going concern. As the industry is one of the
most exposed to water risk in direct and indirect operations, local governments in
regions facing increasing water stress have also instituted regulations mandating that manufacturing operations achieve certain efficiency thresholds and do not exceed total allowable limits on water withdrawal.
COMPANY A COMPANY B COMPANY C COMPANY D
Total revenue (billions)
$11.6 $9.2 $14.4 $10.3
Number of production facilities
22 17 13 14
Revenue from low-calorie
drinks (billions)
$2.9 $4.6 $1.4 $3.0
Total water consumed (billion liters)
200 190 125 150
Percent of water consumed in regions with High Baseline Water Stress
10% 30% 20% 25%
Percent of water replenished
90% 70% 50% 60%

A

B

B. Company B

  1. This question evaluates Learning Objective 7.
    A. This is incorrect. Companies are positioned to capture market share related to ESG when ESG performance contributes to increased revenue related to innovation and/or the ability to capture demand related to market trends. The company best positioned to capture market share is the one which demonstrates the best ability to grow revenues accordingly. See Section 3.1., 8.2.1.1., and 8.2.3. In the absence of time series data, one can assume that the company with the best ability to capture market share is the one that demonstrates the best performance in this regard. To compare performance, revenue from low-calorie drinks must be normalized:
    COMPANY A COMPANY B COMPANY C COMPANY D
    Total revenue (billions) $11.6 $9.2 $14.4 $10.3
    Revenue from
    low-calorie drinks
    (billions)
    $2.9 $4.6 $1.4 $3.0
    Revenue from
    low-calorie drinks
    as a percent of total
    revenue 25% 50% 10% 29%
    Once normalized, one observes that Company A has both the third lowest total revenue from low-calorie drinks and the third lowest percent of total revenue from low calorie drinks, and is therefore not best positioned to capture market share.
    B. This is CORRECT. Using the logic outlined in Option A above, one observes that Company B has both the highest revenue from low-calorie drinks and the highest percent of revenue from low-calorie drinks, and is therefore best positioned to capture additional market share.
    C. This is incorrect. Using the logic outlined in Option A above, one observes that Company C has both the lowest revenue from low-calorie drinks and the lowest percent of revenue from low-calorie drinks, and is therefore worst positioned among peers to capture market share.
    D. This is incorrect. Using the logic outlined in Option A above, one observes that Company D has significantly lower revenue from low-calorie drinks (both as an absolute value and as a percent of total revenue) than Company B, and therefore is not best positioned to capture market share.
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11
Q

Answer the following question for Case Study Hotels & Lodging Industry

1 If an analyst determines that Company A is less likely than Company B to face material impacts from environmental and climate risks, what piece of information would likely lead to that conclusion?
A. The percent of revenue from coastal regions
B. The percent of revenue from business customers
C. The reclaim rate of plastic hotel room keys
D. The amount of energy needed to generate $1 of revenue

CASE STUDY 1 - HOTELS & LODGING INDUSTRY
Key revenue drivers in the Hotels & Lodging industry include consumer and business discretionary spending, domestic and international travel, and consumers’ sense of financial security. Major costs include wages and purchases (room supplies, food, and beverages), which together account for over 60% of revenue. Since the industry is very capital-intensive for hotel owners, some companies have transitioned their business models away from direct property ownership to hotel management via franchising and third party property ownership.
Hotel and lodging companies have relatively large consumption of, and dependence on, energy and water resources though they are not the industry’s greatest source of operating
costs. Variability in energy prices or water availability impacts financial results or even the ability to operate. In the U.S., the average retail price of electricity for the commercial end-use sector was 7.25 cents per kilowatt-hour (kWh) in 2001 and is projected to increase to 18.5
cents per kWh by 2040, representing a 2.4% increase annually.
The industry also relies heavily on human capital for guest services and daily operations.
These jobs typically require long working hours and are filled by a large percentage of women and immigrants. Furthermore, as approximately 80% of all tourism takes place in coastal areas, the industry faces challenges from shifting weather patterns and rising sea levels.
Below is information from two companies in the Hotels & Lodging industry, which may or may not be material. Note that determining the average number of occupied rooms requires multiplying the average occupancy rate by the number of hotel rooms.

Company A Company B
Revenue (in millions) $1,840 $6,420
Number of Hotel Rooms 92,896 128,234
Average occupancy rate 71% 82%
% Locations owned (as opposed to leased) 65% 30%
% of revenue from leisure/tourism customers 35% 72%
Percent of revenue from:
Mountain regions 30% 15%
Landlocked, non-mountain regions 60% 45%
Coastal regions 10% 40%
Total energy consumed (in thousands of gigajoules) 5,132 3,725
Reclaim rate of hotel room keys 79% 31%
Total water withdrawn (in thousands of cubic meters) 12,120 8,478
Water withdrawn in regions with high/extremely high
water stress (in thousands of cubic meters)
2,545 2,296
Voluntary employee turnover rate for hotel employees 60% 95%
Total employee workplace injury rate (incidents per
thousand hours worked)
1.2 0.4

A

A

A. The percent of revenue from coastal regions

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12
Q

Answer the following question for Case Study Hotels & Lodging Industry

2 An analyst comparing the two companies’ ,anagement of water use found that, on a normalized basis, Company A was actually outperforming Company B. Which normalization did the analyst use?
A. Revenue generated per cubic meter of water withdrawn
B. Cubic meters of water withdrawn per total number of rooms
C. Cubic meters of water withdrawn per average number of occupied rooms
D. Percent of water withdrawn from regions with high/extremely high water stress

CASE STUDY 1 - HOTELS & LODGING INDUSTRY
Key revenue drivers in the Hotels & Lodging industry include consumer and business discretionary spending, domestic and international travel, and consumers’ sense of financial security. Major costs include wages and purchases (room supplies, food, and beverages), which together account for over 60% of revenue. Since the industry is very capital-intensive for hotel owners, some companies have transitioned their business models away from direct property ownership to hotel management via franchising and third party property ownership.
Hotel and lodging companies have relatively large consumption of, and dependence on, energy and water resources though they are not the industry’s greatest source of operating
costs. Variability in energy prices or water availability impacts financial results or even the ability to operate. In the U.S., the average retail price of electricity for the commercial end-use sector was 7.25 cents per kilowatt-hour (kWh) in 2001 and is projected to increase to 18.5
cents per kWh by 2040, representing a 2.4% increase annually.
The industry also relies heavily on human capital for guest services and daily operations.
These jobs typically require long working hours and are filled by a large percentage of women and immigrants. Furthermore, as approximately 80% of all tourism takes place in coastal areas, the industry faces challenges from shifting weather patterns and rising sea levels.
Below is information from two companies in the Hotels & Lodging industry, which may or may not be material. Note that determining the average number of occupied rooms requires multiplying the average occupancy rate by the number of hotel rooms.

Company A Company B
Revenue (in millions) $1,840 $6,420
Number of Hotel Rooms 92,896 128,234
Average occupancy rate 71% 82%
% Locations owned (as opposed to leased) 65% 30%
% of revenue from leisure/tourism customers 35% 72%
Percent of revenue from:
Mountain regions 30% 15%
Landlocked, non-mountain regions 60% 45%
Coastal regions 10% 40%
Total energy consumed (in thousands of gigajoules) 5,132 3,725
Reclaim rate of hotel room keys 79% 31%
Total water withdrawn (in thousands of cubic meters) 12,120 8,478
Water withdrawn in regions with high/extremely high water stress (in thousands of cubic meters) 2,545 2,296
Voluntary employee turnover rate for hotel employees 60% 95%
Total employee workplace injury rate (incidents per thousand hours worked) 1.2 0.4

A

D

D. Percent of water withdrawn from regions with high/extremely high water stress

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13
Q

Answer the following question for Case Study Hotels & Lodging Industry

3 As compared to Company A, how would Company B’s performance on energy management predominantly impact the valuation model?
A. Decrease cost of capital
B. Increase growth projections
C. Decrease expense projections
D. Increase book value of assets

CASE STUDY 1 - HOTELS & LODGING INDUSTRY
Key revenue drivers in the Hotels & Lodging industry include consumer and business discretionary spending, domestic and international travel, and consumers’ sense of financial security. Major costs include wages and purchases (room supplies, food, and beverages), which together account for over 60% of revenue. Since the industry is very capital-intensive for hotel owners, some companies have transitioned their business models away from direct property ownership to hotel management via franchising and third party property ownership.
Hotel and lodging companies have relatively large consumption of, and dependence on, energy and water resources though they are not the industry’s greatest source of operating
costs. Variability in energy prices or water availability impacts financial results or even the ability to operate. In the U.S., the average retail price of electricity for the commercial end-use sector was 7.25 cents per kilowatt-hour (kWh) in 2001 and is projected to increase to 18.5
cents per kWh by 2040, representing a 2.4% increase annually.
The industry also relies heavily on human capital for guest services and daily operations.
These jobs typically require long working hours and are filled by a large percentage of women and immigrants. Furthermore, as approximately 80% of all tourism takes place in coastal areas, the industry faces challenges from shifting weather patterns and rising sea levels.
Below is information from two companies in the Hotels & Lodging industry, which may or may not be material. Note that determining the average number of occupied rooms requires multiplying the average occupancy rate by the number of hotel rooms.

Company A Company B
Revenue (in millions) $1,840 $6,420
Number of Hotel Rooms 92,896 128,234
Average occupancy rate 71% 82%
% Locations owned (as opposed to leased) 65% 30%
% of revenue from leisure/tourism customers 35% 72%
Percent of revenue from:
Mountain regions 30% 15%
Landlocked, non-mountain regions 60% 45%
Coastal regions 10% 40%
Total energy consumed (in thousands of gigajoules) 5,132 3,725
Reclaim rate of hotel room keys 79% 31%
Total water withdrawn (in thousands of cubic meters) 12,120 8,478
Water withdrawn in regions with high/extremely high
water stress (in thousands of cubic meters)
2,545 2,296
Voluntary employee turnover rate for hotel employees 60% 95%
Total employee workplace injury rate (incidents per
thousand hours worked)
1.2 0.4

A

C

C. Decrease expense projections

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14
Q

Answer the following question for Case Study Hotels & Lodging Industry

4 How will performance on SASB metrics impact Company A’s valuation as compared to Company B?
A. Company B’s higher percentage of revenue from leisure customers will likely decrease valuation.
B. Company B’s lower reclamation rate of hotel room keys will likely increase valuation.
C. Company A’s lower percentage of revenue from coastal regions will likely decrease valuation.
D. Company A’s lower voluntary employee turnover rate will likely increase valuation.

CASE STUDY 1 - HOTELS & LODGING INDUSTRY
Key revenue drivers in the Hotels & Lodging industry include consumer and business discretionary spending, domestic and international travel, and consumers’ sense of financial security. Major costs include wages and purchases (room supplies, food, and beverages), which together account for over 60% of revenue. Since the industry is very capital-intensive for hotel owners, some companies have transitioned their business models away from direct property ownership to hotel management via franchising and third party property ownership.
Hotel and lodging companies have relatively large consumption of, and dependence on, energy and water resources though they are not the industry’s greatest source of operating costs. Variability in energy prices or water availability impacts financial results or even the ability to operate. In the U.S., the average retail price of electricity for the commercial end-use sector was 7.25 cents per kilowatt-hour (kWh) in 2001 and is projected to increase to 18.5 cents per kWh by 2040, representing a 2.4% increase annually.
The industry also relies heavily on human capital for guest services and daily operations.
These jobs typically require long working hours and are filled by a large percentage of women and immigrants. Furthermore, as approximately 80% of all tourism takes place in coastal areas, the industry faces challenges from shifting weather patterns and rising sea levels.
Below is information from two companies in the Hotels & Lodging industry, which may or may not be material. Note that determining the average number of occupied rooms requires multiplying the average occupancy rate by the number of hotel rooms.

Company A Company B
Revenue (in millions) $1,840 $6,420
Number of Hotel Rooms 92,896 128,234
Average occupancy rate 71% 82%
% Locations owned (as opposed to leased) 65% 30%
% of revenue from leisure/tourism customers 35% 72%
Percent of revenue from:
Mountain regions 30% 15%
Landlocked, non-mountain regions 60% 45%
Coastal regions 10% 40%
Total energy consumed (in thousands of gigajoules) 5,132 3,725
Reclaim rate of hotel room keys 79% 31%
Total water withdrawn (in thousands of cubic meters) 12,120 8,478
Water withdrawn in regions with high/extremely high water stress (in thousands of cubic meters)
2,545 2,296
Voluntary employee turnover rate for hotel employees 60% 95%
Total employee workplace injury rate (incidents per thousand hours worked) 1.2 0.4

A

D

D. Company A’s lower voluntary employee turnover rate will likely increase valuation.

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15
Q

5 Due to the differences in revenue streams, management of which sustainability topic(s) will likely have more material impacts for Company B than for Company A?
A. Data privacy
B. Affordability and fair pricing
C. Systemic risks from technology disruptions
D. Recruitment and retention of a diverse workforce

CASE STUDY 2 - TELECOMMUNICATIONS INDUSTRY
The Telecommunications industry is the foundation of modern communications and information sharing, fueled by the growth of the Internet economy. The U.S. is the largest telecom market in the
world, expected to grow by 3.7% per year in the next 5 years. Meanwhile, emerging markets are averaging growth rates closer to 12% per year.
Telecom companies work in partnership with phone manufacturers to bundle services and devices, such as mobile phones. This carries a shared responsibility for device end-of–life management. Mobile phones are a target for developing legislation related to electronic waste (e-waste) since these devices are typically replaced every two to five years. Improper disposal can lead to hazardous substances leaching into the environment, threatening human health. Telecom companies’ customer relationships provide an opportunity for cost savings for materials via product recycling and re-use.
Similarly, telecom companies can pursue various strategies to achieve cost savings through energy efficiency efforts, including purchasing more efficient equipment, optimizing the locations for network equipment and data centers, and implementing server virtualization. In addition, long-term power purchase agreements with renewable energy providers or on-site generation can provide a hedge against volatile energy prices.
Companies A and B are two telecom companies. Company A is a market leader in North America, which is its largest geographic source of revenue. In a networked industry with high, fixed
infrastructure costs, market leaders benefit from network effects and economies of scale. This, in turn,
allows for infrastructure upgrades to deliver better services. On the other hand, telecom companies face risks from anti-trust regulation aimed at fostering competition.
Company B recently acquired a software company, which had revenues last year equivalent to 18% of Company’s B’s revenues. In the Software industry, the number of job openings continues to grow but companies are finding it difficult to recruit qualified employees, especially as other firms compete for highly-skilled employees. The industry is characterized by relatively low representation from women and minority groups so efforts to recruit from and develop diverse talent pools can mitigate the talent shortage. Moreover, a workforce that reflects a company’s customer base can help companies better understand their customers’ needs.
Below is information about companies A and B from the most recent fiscal year.
Company A Company B
Revenue (in millions) $66,840 $65,428
Wireless subscribers (in millions) 69,632 68,327
Wireless network bandwidth capacity (in megabits per second)
12.78 12.23
Distribution of network infrastructure
% in North and South America 50% 35%
% in Europe and Russia 25% 15%
% in Africa 10% 30%
% in Asia and Oceania 15% 20%

Total energy consumed (in thousands of megawatt-hours) 8,150 7,980
percentage grid electricity 85% 88%
percentage renewable energy 15% 12%
% of customers’ personally identifiable information compromised in data security breaches last year
0.5% 6%
Materials recovered through take back programs, percentage of recovered materials that are:
reused, 22% 8%
recycled, and 8% 22%
landfilled 70% 70%
Amount of legal and regulatory fines and settlements associated with anti-competitive practices (in thousands)
N/A N/A

A

D

D. Recruitment and retention of a diverse workforce

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16
Q

6 When comparing Company A’s performance to Company B’s, what external factor(s) provides relevant insight into differences in near-term forecasts for the two companies?
A. Rising costs and legislative focus on energy use
B. Growth in emerging markets
C. Growth in wireless data use
D. Legislation to increase product reclamation

CASE STUDY 2 - TELECOMMUNICATIONS INDUSTRY
The Telecommunications industry is the foundation of modern communications and information sharing, fueled by the growth of the Internet economy. The U.S. is the largest telecom market in the world, expected to grow by 3.7% per year in the next 5 years. Meanwhile, emerging markets are averaging growth rates closer to 12% per year. Telecom companies work in partnership with phone manufacturers to bundle services and devices, such as mobile phones. This carries a shared responsibility for device end-of–life management. Mobile phones are a target for developing legislation related to electronic waste (e-waste) since these devices are typically replaced every two to five years. Improper disposal can lead to hazardous substances leaching into the environment, threatening human health. Telecom companies’ customer relationships provide an opportunity for cost savings for materials via product recycling and re-use.
Similarly, telecom companies can pursue various strategies to achieve cost savings through energy efficiency efforts, including purchasing more efficient equipment, optimizing the locations for network equipment and data centers, and implementing server virtualization. In addition, long-term power purchase agreements with renewable energy providers or on-site generation can provide a hedge against volatile energy prices.
Companies A and B are two telecom companies. Company A is a market leader in North America, which is its largest geographic source of revenue. In a networked industry with high, fixed infrastructure costs, market leaders benefit from network effects and economies of scale. This, in turn, allows for infrastructure upgrades to deliver better services. On the other hand, telecom companies face risks from anti-trust regulation aimed at fostering competition.
Company B recently acquired a software company, which had revenues last year equivalent to 18% of Company’s B’s revenues. In the Software industry, the number of job openings continues to grow but companies are finding it difficult to recruit qualified employees, especially as other firms compete for highly-skilled employees. The industry is characterized by relatively low representation from women and minority groups so efforts to recruit from and develop diverse talent pools can mitigate the talent shortage. Moreover, a workforce that reflects a company’s customer base can help companies better understand their customers’ needs.
Below is information about companies A and B from the most recent fiscal year.
Company A Company B
Revenue (in millions) $66,840 $65,428
Wireless subscribers (in millions) 69,632 68,327
Wireless network bandwidth capacity (in megabits per second) 12.78 12.23
Distribution of network infrastructure
% in North and South America 50% 35%
% in Europe and Russia 25% 15%
% in Africa 10% 30%
% in Asia and Oceania 15% 20%

Total energy consumed (in thousands of megawatt-hours) 8,150 7,980
percentage grid electricity 85% 88%
percentage renewable energy 15% 12%
% of customers’ personally identifiable information compromised in data security breaches last year 0.5% 6%
Materials recovered through take back programs, percentage of recovered materials that are:
reused, 22% 8%
recycled, and 8% 22%
landfilled 70% 70%
Amount of legal and regulatory fines and settlements associated with anti-competitive practices (in thousands) N/A N/A

A

B

B. Growth in emerging markets

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17
Q

7 If each company’s performance data on energy consumption remained the same next
year while all other data points increased, which two statements would likely offer the best explanation? (Choose two)
A. Company A increased their percentage of energy from renewables
B. Company A invested in efficiency upgrades for their data centers
C. Company B hired a developer team to virtualize their servers
D. Company B negotiated stable pricing deals with their largest utility providers

CASE STUDY 2 - TELECOMMUNICATIONS INDUSTRY
The Telecommunications industry is the foundation of modern communications and information sharing, fueled by the growth of the Internet economy. The U.S. is the largest telecom market in the
world, expected to grow by 3.7% per year in the next 5 years. Meanwhile, emerging markets are averaging growth rates closer to 12% per year.
Telecom companies work in partnership with phone manufacturers to bundle services and devices, such as mobile phones. This carries a shared responsibility for device end-of–life management. Mobile phones are a target for developing legislation related to electronic waste (e-waste) since these devices are typically replaced every two to five years. Improper disposal can lead to hazardous substances leaching into the environment, threatening human health. Telecom companies’ customer relationships provide an opportunity for cost savings for materials via product recycling and re-use.
Similarly, telecom companies can pursue various strategies to achieve cost savings through energy efficiency efforts, including purchasing more efficient equipment, optimizing the locations for network equipment and data centers, and implementing server virtualization. In addition, long-term power purchase agreements with renewable energy providers or on-site generation can provide a hedge against volatile energy prices.
Companies A and B are two telecom companies. Company A is a market leader in North America, which is its largest geographic source of revenue. In a networked industry with high, fixed
infrastructure costs, market leaders benefit from network effects and economies of scale. This, in turn,
allows for infrastructure upgrades to deliver better services. On the other hand, telecom companies face risks from anti-trust regulation aimed at fostering competition.
Company B recently acquired a software company, which had revenues last year equivalent to 18% of Company’s B’s revenues. In the Software industry, the number of job openings continues to grow but companies are finding it difficult to recruit qualified employees, especially as other firms compete for highly-skilled employees. The industry is characterized by relatively low representation from women and minority groups so efforts to recruit from and develop diverse talent pools can mitigate the talent shortage. Moreover, a workforce that reflects a company’s customer base can help companies better understand their customers’ needs.
Below is information about companies A and B from the most recent fiscal year.
Company A Company B
Revenue (in millions) $66,840 $65,428
Wireless subscribers (in millions) 69,632 68,327
Wireless network bandwidth capacity (in megabits per second)
12.78 12.23
Distribution of network infrastructure
% in North and South America 50% 35%
% in Europe and Russia 25% 15%
% in Africa 10% 30%
% in Asia and Oceania 15% 20%

Total energy consumed (in thousands of megawatt-hours) 8,150 7,980
percentage grid electricity 85% 88%
percentage renewable energy 15% 12%
% of customers’ personally identifiable information compromised in data security breaches last year
0.5% 6%
Materials recovered through take back programs, percentage of recovered materials that are:
reused, 22% 8%
recycled, and 8% 22%
landfilled 70% 70%
Amount of legal and regulatory fines and settlements associated with anti-competitive practices (in thousands)
N/A N/A

A

B, C

B. Company A invested in efficiency upgrades for their data centers
C. Company B hired a developer team to virtualize their servers

18
Q

Question:
8 How could stakeholder concerns materially impact the insurance industry?
A. Pending regulation scrutinizing companies’ systemic impact on financial markets
B. Employees unsatisfied with their company’s consideration of environmental risk exposure from customer plans
C. An NGO pressuring companies to integrate ESG factors into investment management
D. Risk of falling behind peer companies that offer policies that incentivize responsible
behavior

CASE STUDY 3 - INSURANCE INDUSTRY
Companies in the Insurance industry offer a range of policy lines, including life, supplemental health, property, casualty, automobile, liability, and reinsurance. Insurance premiums, underwriting profits, and income from the investment of premiums drive industry growth, while insurance claim payments present the most significant cost and source of uncertainty. Technology is increasing the transparency of insurance markets, as customers and ratings agencies evaluate timeliness of claim payments, fairness of pricing, and customer complaints.
The extent to which insurance companies, as large asset owners, incorporate environmental, social, and governance (ESG) factors into investment decision-making can influence their investment returns.
Fixed income assets, such as corporate debt, are heavily favored by insurance companies and can be particularly sensitive to ESG factors. Apart from investment decisions, exposure to environmental risks to insured properties can affect both tangible and intangible assets, as inadequate consideration of risks such as floods or extreme weather events can increase benefits payments and reduce profit and/or raise a company’s risk profile.
Advances in technology and the development of new policy products have allowed insurance companies to limit claim payments while encouraging responsible behavior. These products include consumer insurance incentives for safe driving, smoking cessation, or building insurance incentives for construction designed to minimize use of natural resources, such as water or energy. These policies can reduce the incidence of triggering events for insurance payout, enhancing profitability.
Within the industry, companies that engage in non-traditional or non-insurance activities, including credit default swaps (CDS) protection, have been identified as more likely to amplify or contribute to systemic risk in the financial markets and are targeted for additional regulatory oversight. Inadequate risk assessment for credit risk, trade risk, and financial guarantee insurance products can generate systemic risk, and lead to withdrawals and liquidity risks.

A

C

C. An NGO pressuring companies to integrate ESG factors into investment management

19
Q

Question:
9 Suppose an analyst is reviewing performance data from a company for the following SASB metrics:
Metric 1 Complaints-to-claims ratio
Metric 2 Notional amount of CDS protection sold
Metric 3 Net premiums written related to energy efficiency and low carbon technology
Metric 4 Amount of life and annuity liabilities that can be surrendered upon request with penalties lower than 20%
Metric 5 Percentage of policies in which weather-related natural catastrophe risks have been mitigated through reinsurance and/or alternative risk transfer
Which two provide information about progressive impacts? (Choose two)
A. Metric 1
B. Metric 2
C. Metric 3
D. Metric 4
E. Metric 5

CASE STUDY 3 - INSURANCE INDUSTRY
Companies in the Insurance industry offer a range of policy lines, including life, supplemental health, property, casualty, automobile, liability, and reinsurance. Insurance premiums, underwriting profits, and income from the investment of premiums drive industry growth, while insurance claim payments present the most significant cost and source of uncertainty. Technology is increasing the transparency of insurance markets, as customers and ratings agencies evaluate timeliness of claim payments, fairness of pricing, and customer complaints.
The extent to which insurance companies, as large asset owners, incorporate environmental, social, and governance (ESG) factors into investment decision-making can influence their investment returns.
Fixed income assets, such as corporate debt, are heavily favored by insurance companies and can be particularly sensitive to ESG factors. Apart from investment decisions, exposure to environmental risks to insured properties can affect both tangible and intangible assets, as inadequate consideration of risks such as floods or extreme weather events can increase benefits payments and reduce profit and/or raise a company’s risk profile.
Advances in technology and the development of new policy products have allowed insurance companies to limit claim payments while encouraging responsible behavior. These products include consumer insurance incentives for safe driving, smoking cessation, or building insurance incentives for construction designed to minimize use of natural resources, such as water or energy. These policies can reduce the incidence of triggering events for insurance payout, enhancing profitability.
Within the industry, companies that engage in non-traditional or non-insurance activities, including credit default swaps (CDS) protection, have been identified as more likely to amplify or contribute to systemic risk in the financial markets and are targeted for additional regulatory oversight. Inadequate risk assessment for credit risk, trade risk, and financial guarantee insurance products can generate systemic risk, and lead to withdrawals and liquidity risks.

A

A & C

A. Metric 1 Complaints-to-claims ratio
C. Metric 3 Net premiums written related to energy efficiency and low carbon technology

20
Q

Question:
10 Suppose the company’s Near Miss Frequency Rate (NMFR) is higher than the industry average, when normalized by workforce participants. How should management and investors view the company’s performance on NMFR?
A. As a risk, because a higher NMFR indicates an unsafe work environment and increased safety-related costs
B. As a risk, because robust NMFR reporting indicates an increased likelihood of additional safety-related regulations
C. As an opportunity, because a higher NMFR indicates an efficient operating environment
D. As an opportunity, because robust NMFR reporting indicates potential for reduced safety risks

CASE STUDY 4 - METALS AND MINING INDUSTRY
The Metals & Mining industry is involved in extracting all metals and minerals, producing and refining ores, quarrying stones, smelting and manufacturing metals, and providing mining support activities. The largest metal mining companies have truly global operations spanning six continents.
These companies depend on concessions, licenses, and permits from governments to conduct their business and gain access to natural resources. In the U.S. and abroad, there are a variety of laws designed to prohibit any corrupt use of commerce to influence foreign officials to violate their lawful duty, or to secure improper advantages to assist in obtaining or retaining business. Some provisions hold companies accountable if they fail to prevent bribery.
Though the outputs of the Metals & Mining industry are long-lived, reusable, and can be recycled, one ton of metal ore produced generates two or three tons of waste rock, or mine tailings. They are typically stored on-site in impoundments or used as in-pit backfill. In the latter case, such storage can create the potential for groundwater contamination and could affect the stability of active mines in the area. As ore quality declines, even more waste rock needs to be extracted to generate the same yields.
Conversely, innovations in the industry are creating lighter, more durable products, enabling efficiency downstream. Metal recycling rates are increasing and new technologies are reducing the need for extracting virgin materials.
The Metals & Mining industry has relatively high fatality rates compared to other industries. Whereas miner safety regulations outside the US may have lax enforcement, many mining companies have created policies around zero harm or the goal of zero fatalities. These companies have found there is an
inverse relationship between worker injuries and near misses, and safety management directly impacts labor productivity through avoidance of non-productive time, regulatory fines, payout of medical benefits, and employee morale.
Below is information from three consecutive years of performance on select financial and sustainability data points from one company in the Metals & Mining industry.
Data for Company A Year 1 Year 2 Year 3
Revenue (in millions) $32,557 $33,742 $35,198
Net income (in millions) $2,930 $3,082 $3,292
% Revenue from Foreign Sources 76% 79% 81%
Country of Largest Revenue South Africa China China
Total number of employees 74,654 77,370 80,531
Number of mining complexes 14 14 14
Total weight of tailings waste (in metric tons) 154,000 160,200 168,300
Number of non-technical delays 1 1 0
Duration of non-technical delays 7 3 0
Fatality Rate
full-time employees; 0.034 0.06 1
contract employees 0.07 0 0.03
Near Miss Frequency Rate
full-time employees; 0.4 0.32 0.39
contract employees 0.36 0.48 0.42

A

D

D. As an opportunity, because robust NMFR reporting indicates potential for reduced safety risks

21
Q

Question:
11 The efficiency of the company’s production of tailings waste is improving based on the 3-year trend when:
A. revenue is normalized by the weight of tailings produced.
B. the weight of tailings produced is normalized by number of mining complexes.
C. net income is normalized by the weight of tailings produced.
D. the weight of tailings produced is normalized by number of employees.

CASE STUDY 4 - METALS AND MINING INDUSTRY
The Metals & Mining industry is involved in extracting all metals and minerals, producing and refining ores, quarrying stones, smelting and manufacturing metals, and providing mining support activities. The largest metal mining companies have truly global operations spanning six continents.
These companies depend on concessions, licenses, and permits from governments to conduct their business and gain access to natural resources. In the U.S. and abroad, there are a variety of laws designed to prohibit any corrupt use of commerce to influence foreign officials to violate their lawful duty, or to secure improper advantages to assist in obtaining or retaining business. Some provisions hold companies accountable if they fail to prevent bribery.
Though the outputs of the Metals & Mining industry are long-lived, reusable, and can be recycled, one ton of metal ore produced generates two or three tons of waste rock, or mine tailings. They are typically stored on-site in impoundments or used as in-pit backfill. In the latter case, such storage can create the potential for groundwater contamination and could affect the stability of active mines in the area. As ore quality declines, even more waste rock needs to be extracted to generate the same yields.
Conversely, innovations in the industry are creating lighter, more durable products, enabling efficiency downstream. Metal recycling rates are increasing and new technologies are reducing the need for extracting virgin materials.
The Metals & Mining industry has relatively high fatality rates compared to other industries. Whereas miner safety regulations outside the US may have lax enforcement, many mining companies have created policies around zero harm or the goal of zero fatalities. These companies have found there is an
inverse relationship between worker injuries and near misses, and safety management directly impacts labor productivity through avoidance of non-productive time, regulatory fines, payout of medical benefits, and employee morale.
Below is information from three consecutive years of performance on select financial and sustainability data points from one company in the Metals & Mining industry.
Data for Company A Year 1 Year 2 Year 3
Revenue (in millions) $32,557 $33,742 $35,198
Net income (in millions) $2,930 $3,082 $3,292
% Revenue from Foreign Sources 76% 79% 81%
Country of Largest Revenue South Africa China China
Total number of employees 74,654 77,370 80,531
Number of mining complexes 14 14 14
Total weight of tailings waste (in metric tons) 154,000 160,200 168,300
Number of non-technical delays 1 1 0
Duration of non-technical delays 7 3 0
Fatality Rate
full-time employees; 0.034 0.06 1
contract employees 0.07 0 0.03
Near Miss Frequency Rate
full-time employees; 0.4 0.32 0.39
contract employees 0.36 0.48 0.42

A

C

C. net income is normalized by the weight of tailings produced.

22
Q

Question:
12 Company A’s management of business ethics and payments transparency will likely translate to impacts on which financial metric?
A. Pricing power
B. Research and Development
C. Assets
D. Cost of capital

CASE STUDY 4 - METALS AND MINING INDUSTRY
The Metals & Mining industry is involved in extracting all metals and minerals, producing and refining ores, quarrying stones, smelting and manufacturing metals, and providing mining support activities. The largest metal mining companies have truly global operations spanning six continents.
These companies depend on concessions, licenses, and permits from governments to conduct their business and gain access to natural resources. In the U.S. and abroad, there are a variety of laws designed to prohibit any corrupt use of commerce to influence foreign officials to violate their lawful duty, or to secure improper advantages to assist in obtaining or retaining business. Some provisions hold companies accountable if they fail to prevent bribery.
Though the outputs of the Metals & Mining industry are long-lived, reusable, and can be recycled, one ton of metal ore produced generates two or three tons of waste rock, or mine tailings. They are typically stored on-site in impoundments or used as in-pit backfill. In the latter case, such storage can create the potential for groundwater contamination and could affect the stability of active mines in the area. As ore quality declines, even more waste rock needs to be extracted to generate the same yields.
Conversely, innovations in the industry are creating lighter, more durable products, enabling efficiency downstream. Metal recycling rates are increasing and new technologies are reducing the need for extracting virgin materials.
The Metals & Mining industry has relatively high fatality rates compared to other industries. Whereas miner safety regulations outside the US may have lax enforcement, many mining companies have created policies around zero harm or the goal of zero fatalities. These companies have found there is an
inverse relationship between worker injuries and near misses, and safety management directly impacts labor productivity through avoidance of non-productive time, regulatory fines, payout of medical benefits, and employee morale.
Below is information from three consecutive years of performance on select financial and sustainability data points from one company in the Metals & Mining industry.
Data for Company A Year 1 Year 2 Year 3
Revenue (in millions) $32,557 $33,742 $35,198
Net income (in millions) $2,930 $3,082 $3,292
% Revenue from Foreign Sources 76% 79% 81%
Country of Largest Revenue South Africa China China
Total number of employees 74,654 77,370 80,531
Number of mining complexes 14 14 14
Total weight of tailings waste (in metric tons) 154,000 160,200 168,300
Number of non-technical delays 1 1 0
Duration of non-technical delays 7 3 0
Fatality Rate
full-time employees; 0.034 0.06 1
contract employees 0.07 0 0.03
Near Miss Frequency Rate
full-time employees; 0.4 0.32 0.39
contract employees 0.36 0.48 0.42

A

D

D. Cost of capital

23
Q
  1. A user is comparing the operating efficiency related to each company’s water use. What conclusion will the user draw based on this analysis?
    A. Company W is the most efficient user of water compared to its peers
    B. Company X is the least efficient user of water compared to its peers
    C. Company Y is the most efficient user of water compared to its peers
    D. Company Z is the least efficient user of water compared to its peers

PRACTICE CASE 6: HOUSEHOLD & PERSONAL PRODUCTS INDUSTRY
The Household & Personal Products industry is comprised of companies that manufacture a wide range of goods for personal and commercial consumption, such as cosmetics, cleaning supplies, sanitary paper products, household batteries, kitchen utensils, and other things. Companies often operate globally and sell their products to mass merchants, grocery stores, membership club stores, drug stores, distributors, and e-commerce retailers.
Water is a vital input for companies in this industry. It serves both as a coolant in
manufacturing processes and as a main input for many products. Shampoo, for example, is generally 70 to 80 percent water. As such, water expenses comprise a significant portion of companies’ cost structure. Water consumptions rates continue to increase around the world as rates of population growth and urbanization increase. In some regions, supplies are threatened by increases in the frequency and severity of droughts. Without careful planning, companies can face increased costs or even lose access to water in particular regions.
In addition, the industry faces growing pressure from consumers and regulators over the use of certain chemicals in products that have been linked to negative impacts on human health and negative environmental externalities. For example, REACH chemical regulation in Europe has banned more than 1,000 chemicals and required the registration of each chemical in a product prior to its placement on the market.
Further, regulations in North America require that companies report the use of all cosmetic ingredients “known or suspected to cause cancer, birth defects, or damage to the reproductive system.” Companies that anticipate the changing regulatory landscape and implement stricter processes and testing are more likely to gain a competitive advantage. Early adopters of innovations in green chemistry and the reduction of chemicals of concern may improve profitability by being better able to capture changing customer demand and avoiding regulatory compliance burdens.
Companies W, X, Y, and Z are competitors in the Household & Personal Products
industry. Each company operates globally with varying exposure to particular geographies. For the purpose of this case, one can assume that each company pays $0.83 per cubic meter of water on average.

Below is relevant operating and sustainability data:
YEAR 1
COMPANY W COMPANY X COMPANY Y COMPANY Z
Total sales revenue $17,589,654 $10,487,454 $34,216,231 $6,654,167
Total invested capital 4,400,000 2,900,000 9,329,000 1,328,900
Total weight of products sold (metric tons) 14,562,287 7,456,754 25,589,980 4,978,257
Total water consumed (cubic meters) 31,858,975 22,154,687 64,879,555 9,186,349
Percent of water consumed in regions with High or Extremely High Baseline Water Stress 68% 51% 61% 35%
Revenue from products that contain European REACH substances of very high concern (thousands) $2,654,578 $3,741,963 $4,879,987 $54,879
Revenue from products designed with green chemistry principles $3,258,741 $1,112,331 $6,852,369 $2,654,879

A

B

B. Company X is the least efficient user of water compared to its peers

  1. This question evaluates Learning Objective 5.
    A. This is incorrect. To answer this question, one must normalize “total water consumed” by a production-focused metric to enable effective comparison (see
    Section 4.1. and 4.2.):
    [SEE TABLE PAGE 270]
    When normalized and compared, one observes that Company W is not the most efficient user of water, as Company Z uses less water per metric ton of product sold.
    B. This is CORRECT. Using the logic outlined in Option A, one observes that Company X uses the greatest amount of water per metric ton of product sold, and is therefore the least efficient user of water when compared to peers.
    C. This is incorrect. Using the logic outlined in Option A, one observes that Company Y has the second worst performance and is therefore not the most efficient user of water.
    D. This is incorrect. Using the logic outlined in Option A , one observes that Company Z is in fact the most efficient user of water.
24
Q
  1. Which three of the following are factors that apply to product environmental health &
    safety? (Choose three.)
    A. Geographical segmentation
    B. Legal, regulatory, and policy
    C. Industry norms and competitiveness
    D. Stakeholder concerns and social trends
    E. Opportunities for innovation

PRACTICE CASE 6: HOUSEHOLD & PERSONAL PRODUCTS INDUSTRY
The Household & Personal Products industry is comprised of companies that manufacture a wide range of goods for personal and commercial consumption, such as cosmetics, cleaning supplies, sanitary paper products, household batteries, kitchen utensils, and other things. Companies often operate globally and sell their products to mass merchants, grocery stores, membership club stores, drug stores, distributors, and e-commerce retailers.
Water is a vital input for companies in this industry. It serves both as a coolant in
manufacturing processes and as a main input for many products. Shampoo, for example, is generally 70 to 80 percent water. As such, water expenses comprise a significant portion of companies’ cost structure. Water consumptions rates continue to increase around the world as rates of population growth and urbanization increase. In some regions, supplies are threatened by increases in the frequency and severity of droughts. Without careful planning, companies can face increased costs or even lose access to water in particular regions.
In addition, the industry faces growing pressure from consumers and regulators over the use of certain chemicals in products that have been linked to negative impacts on human health and negative environmental externalities. For example, REACH chemical regulation in Europe has banned more than 1,000 chemicals and required the registration of each chemical in a product prior to its placement on the market.
Further, regulations in North America require that companies report the use of all cosmetic ingredients “known or suspected to cause cancer, birth defects, or damage to the reproductive system.” Companies that anticipate the changing regulatory landscape and implement stricter processes and testing are more likely to gain a competitive advantage. Early adopters of innovations in green chemistry and the reduction of chemicals of concern may improve profitability by being better able to capture changing customer demand and avoiding regulatory compliance burdens.
Companies W, X, Y, and Z are competitors in the Household & Personal Products
industry. Each company operates globally with varying exposure to particular geographies. For the purpose of this case, one can assume that each company pays $0.83 per cubic meter of water on average.

Below is relevant operating and sustainability data:
YEAR 1
COMPANY W COMPANY X COMPANY Y COMPANY Z
Total sales revenue $17,589,654 $10,487,454 $34,216,231 $6,654,167
Total invested capital 4,400,000 2,900,000 9,329,000 1,328,900
Total weight of products sold
(metric tons) 14,562,287 7,456,754 25,589,980 4,978,257
Total water consumed (cubic meters) 31,858,975 22,154,687 64,879,555 9,186,349
Percent of water consumed in regions with High or Extremely High Baseline Water Stress 68% 51% 61% 35%
Revenue from products that contain European REACH substances of very high concern (thousands) $2,654,578 $3,741,963 $4,879,987 $54,879
Revenue from products designed with green chemistry principles $3,258,741 $1,112,331 $6,852,369 $2,654,879

A

B, D & E

B. Legal, regulatory, and policy
D. Stakeholder concerns and social trends
E. Opportunities for innovation

  1. This question evaluates Learning Objective 4.
    A. This is incorrect. Geographical segmentation is not one of the five factors. See Section 3.1.
    B. This is CORRECT. As evidenced in the case, the industry faces growing pressure from regulators to reduce the use of chemicals with links to negative impacts on the environment and human health. Companies may be able to gain an advantage where they anticipate the changing regulatory landscape. See Section 3.1.
    C. This is incorrect. This factor relates to best practices by peer firms in addressing a sustainability issue or in disclosing information on a sustainability topic. No information provided in the case indicates that peer behaviors significantly influence company performance on this issue. See Section 3.1.
    D. This is CORRECT. The case indicates that companies face growing pressure from consumers over the use of certain chemicals in products, providing evidence that the concerns of stakeholders are changing product demand, which can impact long-term growth. See Section 3.1.
    E. This is CORRECT. The case states that “early adopters of innovations in green chemistry and the reduction of chemicals of concern may improve profitability by being better able to capture changing customer demand and avoiding regulatory compliance burdens.” This provides evidence that companies may be able to achieve competitive advantage from innovation related to product environmental health and safety. Furthermore, one can deduce that because this issue relates to products that generate significant environmental externalities, it is associated with the sustainability issue Product Design & Lifecycle Management, which appears in the Business Model & Innovation sustainability dimension. See Section 2.1.4. and 3.1.
25
Q
  1. Which metric can lend insight into an acute risk for companies in this industry?
    A. Revenue from products that contain REACH substances of very high concern
    B. Total weight of products sold as percent of revenue
    C. Percent of water consumed in regions with High or Extremely High Baseline Water Stress
    D. Revenue from products designed with green chemistry principles

PRACTICE CASE 6: HOUSEHOLD & PERSONAL PRODUCTS INDUSTRY
The Household & Personal Products industry is comprised of companies that manufacture a wide range of goods for personal and commercial consumption, such as cosmetics, cleaning supplies, sanitary paper products, household batteries, kitchen utensils, and other things. Companies often operate globally and sell their products to mass merchants, grocery stores, membership club stores, drug stores, distributors, and e-commerce retailers.
Water is a vital input for companies in this industry. It serves both as a coolant in
manufacturing processes and as a main input for many products. Shampoo, for example, is generally 70 to 80 percent water. As such, water expenses comprise a significant portion of companies’ cost structure. Water consumptions rates continue to increase around the world as rates of population growth and urbanization increase. In some regions, supplies are threatened by increases in the frequency and severity of droughts. Without careful planning, companies can face increased costs or even lose access to water in particular regions.
In addition, the industry faces growing pressure from consumers and regulators over the use of certain chemicals in products that have been linked to negative impacts on human health and negative environmental externalities. For example, REACH chemical regulation in Europe has banned more than 1,000 chemicals and required the registration of each chemical in a product prior to its placement on the market.
Further, regulations in North America require that companies report the use of all cosmetic ingredients “known or suspected to cause cancer, birth defects, or damage to the reproductive system.” Companies that anticipate the changing regulatory landscape and implement stricter processes and testing are more likely to gain a competitive advantage. Early adopters of innovations in green chemistry and the reduction of chemicals of concern may improve profitability by being better able to capture changing customer demand and avoiding regulatory compliance burdens.
Companies W, X, Y, and Z are competitors in the Household & Personal Products
industry. Each company operates globally with varying exposure to particular geographies. For the purpose of this case, one can assume that each company pays $0.83 per cubic meter of water on average.

Below is relevant operating and sustainability data:
YEAR 1
COMPANY W COMPANY X COMPANY Y COMPANY Z
Total sales revenue $17,589,654 $10,487,454 $34,216,231 $6,654,167
Total invested capital 4,400,000 2,900,000 9,329,000 1,328,900
Total weight of products sold (metric tons) 14,562,287 7,456,754 25,589,980 4,978,257
Total water consumed (cubic meters) 31,858,975 22,154,687 64,879,555 9,186,349
Percent of water consumed in regions with High or Extremely High Baseline Water Stress 68% 51% 61% 35%
Revenue from products that contain European REACH substances of very high concern (thousands) $2,654,578 $3,741,963 $4,879,987 $54,879
Revenue from products designed with green chemistry principles $3,258,741 $1,112,331 $6,852,369 $2,654,879

A

C

C. Percent of water consumed in regions with High or Extremely High Baseline Water Stress

  1. This question evaluates Learning Objective 8.
    A. This is incorrect. “Revenue from products that contain REACH substances of very
    high concern” does indeed capture a risk, however that risk is not acute. In nature, revenues from products are incurred gradually over time. See Section 7.2.2.
    B. This is incorrect. “Total weight of products sold as percent of revenue” is not an ESG metric. It is an activity metric normalized by a financial metric and does not produce meaningful insight.
    C. This is CORRECT. “Percent of water consumed in regions with High or Extremely High baseline Water Stress” can measure an acute risk or lend insight into the likelihood that a company will experience acute financial impacts related to water sourcing in the future. As mentioned in the case, “companies can face increased costs or even lose access to water in particular regions.” Acute risks tend to be associated with one-time events, such as loss of access to a key input. Notably, this metric can also lend insight into progressive risk, since changes in water procurement costs have the potential to erode company value over time. See Section 7.2.2.
    D. This is incorrect. “Revenue from products designed with green chemistry principles”
    would capture progressive financial impacts and is associated with an opportunity. See Section 7.1. and 7.2.2.
26
Q
  1. Which company faces the greatest level of opportunity related to product quality and safety?
    A. Company W
    B. Company X
    C. Company Y
    D. Company Z

PRACTICE CASE 6: HOUSEHOLD & PERSONAL PRODUCTS INDUSTRY
The Household & Personal Products industry is comprised of companies that
manufacture a wide range of goods for personal and commercial consumption,
such as cosmetics, cleaning supplies, sanitary paper products, household batteries, kitchen utensils, and other things. Companies often operate globally and sell their products to mass merchants, grocery stores, membership club stores, drug stores, distributors, and e-commerce retailers.
Water is a vital input for companies in this industry. It serves both as a coolant in
manufacturing processes and as a main input for many products. Shampoo, for example, is generally 70 to 80 percent water. As such, water expenses comprise a significant portion of companies’ cost structure. Water consumptions rates continue to increase around the world as rates of population growth and urbanization increase. In some regions, supplies are threatened by increases in the frequency and severity of droughts. Without careful planning, companies can face increased costs or even lose access to water in particular regions.
In addition, the industry faces growing pressure from consumers and regulators over the use of certain chemicals in products that have been linked to negative impacts on human health and negative environmental externalities. For example, REACH chemical regulation in Europe has banned more than 1,000 chemicals and required the registration of each chemical in a product prior to its placement on the market.
Further, regulations in North America require that companies report the use of all cosmetic ingredients “known or suspected to cause cancer, birth defects, or damage to the reproductive system.” Companies that anticipate the changing regulatory landscape and implement stricter processes and testing are more likely to gain a competitive advantage. Early adopters of innovations in green chemistry and the reduction of chemicals of concern may improve profitability by being better able to capture changing customer demand and avoiding regulatory compliance burdens.
Companies W, X, Y, and Z are competitors in the Household & Personal Products
industry. Each company operates globally with varying exposure to particular geographies. For the purpose of this case, one can assume that each company pays $0.83 per cubic meter of water on average.

Below is relevant operating and sustainability data:
YEAR 1
COMPANY W COMPANY X COMPANY Y COMPANY Z
Total sales revenue $17,589,654 $10,487,454 $34,216,231 $6,654,167
Total invested capital 4,400,000 2,900,000 9,329,000 1,328,900
Total weight of products sold (metric tons) 14,562,287 7,456,754 25,589,980 4,978,257
Total water consumed (cubic meters) 31,858,975 22,154,687 64,879,555 9,186,349
Percent of water consumed in regions with High or Extremely High Baseline Water Stress 68% 51% 61% 35%
Revenue from products that contain European REACH substances of very high concern (thousands) $2,654,578 $3,741,963 $4,879,987 $54,879
Revenue from products designed with green chemistry principles $3,258,741 $1,112,331 $6,852,369 $2,654,879

A

D

D. Company Z

  1. This question evaluates Learning Objective 7.
    A. This is incorrect. To answer this question, one must have an understanding of the
    issue of product quality and safety (see Section 2.1.2.), distinguish between metrics that capture opportunities versus risks (see Section 7.1.), and compare company performance accordingly. Based on the information provide in the case, one knows that product quality and safety is associated with the use of chemicals in products.
    Two metrics capture related information: “Revenue from products that contain European REACH substances of very high concern (thousands)” and “Revenue from products designed with green chemistry principles.” Of these two metrics, the latter captures information related to an opportunity. From here, one can compare performance on this metric by normalizing using total sales revenue:
    [SEE TABLE PAGE 272]
    With this information, one sees that Company W does not derive the greatest
    proportion of revenue from products designed with green chemistry principles. In the absence of information about Company W’s strategic decisions that might indicate otherwise, one can conclude that Company W does not face the greatest level of opportunity compared to peer companies.
    B. This is incorrect. Using the same logic described in Option A above, one observes that Company X derives the lowest proportion of revenues from products designed with green chemistry principles, and therefore does not face the greatest level of opportunity when compared to peer companies.
    C. This is incorrect. Using the same logic described in Option A above, one observes that Company Y derives less revenue proportionally than Company Z from products designed with green chemistry principles, and therefore does not face the greatest level of opportunity when compared to peer companies.
    D. This is CORRECT. Using the same logic described in Option A above, one sees that Company Z derives the greatest proportion of revenue from products designed with green chemistry principles and can be considered to face the greatest level of
    opportunity related to product quality and safety
27
Q
  1. A user comparing each company’s water use concludes that Company Z has a production advantage. What two pieces of evidence support this conclusion? (Choose two.)
    A. Company Z has the lowest total water consumption
    B. Company Z has the highest operating margin (NOPAT / sales)
    C. Company Z consumes a relatively low percent of water in regions with High or Extremely High Baseline Water Stress
    D. Company Z has earned highest percent of revenue from products designed with green chemistry principles
    E. Company Z uses the least water per metric ton of product sold

PRACTICE CASE 6: HOUSEHOLD & PERSONAL PRODUCTS INDUSTRY
The Household & Personal Products industry is comprised of companies that manufacture a wide range of goods for personal and commercial consumption, such as cosmetics, cleaning supplies, sanitary paper products, household batteries, kitchen utensils, and other things. Companies often operate globally and sell their products to mass merchants, grocery stores, membership club stores, drug stores, distributors, and e-commerce retailers.
Water is a vital input for companies in this industry. It serves both as a coolant in manufacturing processes and as a main input for many products. Shampoo, for example, is generally 70 to 80 percent water. As such, water expenses comprise a significant portion of companies’ cost structure. Water consumptions rates continue to increase around the world as rates of population growth and urbanization increase. In some regions, supplies are threatened by increases in the frequency and severity of droughts. Without careful planning, companies can face increased costs or even lose access to water in particular regions.
In addition, the industry faces growing pressure from consumers and regulators over the use of certain chemicals in products that have been linked to negative impacts on human health and negative environmental externalities. For example, REACH chemical regulation in Europe has banned more than 1,000 chemicals and required the registration of each chemical in a product prior to its placement on the market.
Further, regulations in North America require that companies report the use of all cosmetic ingredients “known or suspected to cause cancer, birth defects, or damage to the reproductive system.” Companies that anticipate the changing regulatory landscape and implement stricter processes and testing are more likely to gain a competitive advantage. Early adopters of innovations in green chemistry and the reduction of chemicals of concern may improve profitability by being better able to capture changing customer demand and avoiding regulatory compliance burdens.
Companies W, X, Y, and Z are competitors in the Household & Personal Products
industry. Each company operates globally with varying exposure to particular geographies. For the purpose of this case, one can assume that each company pays $0.83 per cubic meter of water on average.

Below is relevant operating and sustainability data:
YEAR 1
COMPANY W COMPANY X COMPANY Y COMPANY Z
Total sales revenue $17,589,654 $10,487,454 $34,216,231 $6,654,167
Total invested capital 4,400,000 2,900,000 9,329,000 1,328,900
Total weight of products sold (metric tons) 14,562,287 7,456,754 25,589,980 4,978,257
Total water consumed (cubic meters) 31,858,975 22,154,687 64,879,555 9,186,349
Percent of water consumed in regions with High or Extremely High Baseline Water Stress 68% 51% 61% 35%
Revenue from products that contain European REACH substances of very high concern (thousands) $2,654,578 $3,741,963 $4,879,987 $54,879
Revenue from products designed with green chemistry principles $3,258,741 $1,112,331 $6,852,369 $2,654,879

A

C & E

C. Company Z consumes a relatively low percent of water in regions with High or Extremely High Baseline Water Stress
E. Company Z uses the least water per metric ton of product sold

  1. This question evaluates Learning Objective 10.
    A. This is incorrect. A production advantage exists where a company spends less to deliver its goods or services than its competitors, either due to advantageous access
    to inputs or to proprietary technology that cannot easily be imitated (see Section 9.1.1.). Low total water consumption does not reveal any insight into the relative economic efficiency of water use. In other words, while Company Z may spend less on water overall, this does not necessarily indicate a production advantage because the scale of output is also smaller relative to other companies.
    B. This is incorrect. The case does not contain enough information to determine and compare company operating margins.
    C. This is CORRECT. As mentioned in Option A above, a production advantage exists where a company spends less to deliver its goods or services than its competitors, which may be due to advantageous access to inputs (see Section 9.1.1.). The data reveals that Company Z does indeed consume the lowest percent of water from regions experiencing water stress, which constitutes advantageous access to inputs relative to other companies, as water stress is associated with increased costs.

D. This is incorrect. Although Company Z does indeed earn the highest percent of revenue from products designed with green chemistry principles, this metric does not relate to water use.
E. This is CORRECT. As mentioned in Option A above, a production advantage exists
where a company spends less to deliver its goods or services than its competitors (see Section 9.1.1.) The case indicates that water is a significant expense for companies in this industry and assumes that each company pays the same price for water.
By normalizing these two metrics, the user gains insight not only into the volume of water required to produce one metric ton of product, but also the relative cost of water per metric ton of product for each company.

28
Q

Question:
16. For the issue of food safety, which of the following accurately link the ESG metric to the channel of financial impact it affects?
A. Number of restaurants inspected by a food safety oversight body: revenues
B. Percentage of restaurants inspected by a food safety oversight body: tangible assets
C. Percentage of inspected restaurants that receive critical violations: intangible assets
D. Number of company-owned restaurants: contingent liabilities

PRACTICE CASE 7: RESTAURANTS INDUSTRY
Companies in the Restaurants industry prepare meals, snacks, and beverages to customers’ orders for immediate on- and off-premises consumption. Companies may use a range of operating models, ranging from fast-food to full-service restaurants.
Food safety is of utmost importance due to its ability to have long term impact on brand value. Both food preparation methods and quality of ingredients can impact food safety. The complex, often global nature of supply chains as well as common use of franchising models (where restaurant owners do not manage daily operations) can make it difficult for restaurant companies to ensure the safety of their food supplies. Failure to monitor the quality of supplied ingredients can increase a company’s risk of supply disruptions and negative publicity.
Food safety issues such as foodborne illness can significantly affect a restaurant’s reputation. Reputational damage from food safety issues, including the number of food safety recalls, tend to have a long-term impact and affect a company across most of its locations. For this reason, companies that adhere to the industry standards for food preparation and safety are likely to be better positioned to protect shareholder value.
Due to increased public health concerns related to obesity and nutrition-related
illness, there has been increased market and regulatory pressure for healthier options in restaurants and more transparency into the nutritional content of menu items.
Many jurisdictions around the world have instituted mandatory nutrition labelling. In addition to displaying calorie counts, restaurants are increasingly pressured to improve the nutritional content of menu offerings. Demand in the Restaurants industry is increasingly driven by consumer preferences for healthier choices.
Number of restaurants inspected by a food safety oversight body
Percentage of restaurants inspected by a food safety oversight body
Percentage of restaurants receiving critical violations
Number of (1) company-owned and (2) franchise restaurants
Company A 9,000 100% 4% 1,200 7,800
Company B 98 65% 0% 100 50
Company C 6,432 80% 7% 2,340 5,700
Company D 376 40% 0% 830 211
Company E 2,950 100% 2% 2,950 0
Company F 27 88% 2% 31 0

Mean - 79% 2% - 2,294
Median - 84% 2% - 131
Standard deviation - 23.16 2.69 - 3516.14

A

C

C. Percentage of inspected restaurants that receive critical violations: intangible
assets

  1. This question evaluates Learning Objective 8.
    A. This is incorrect. The metric “number of restaurants inspected by a food safety oversight body” is an activity metric and is not directly linked to a channel of financial impact. Rather, it provides information to contextualize ESG performance by company scale. See Section 4.2.2.
    B. This is incorrect. The “percentage of restaurants inspected by a food safety oversight body” is a metric that indicates the strength of a company’s management of the issue of food safety. Inspection rate is not related to tangible asset value, since no information in the case indicates that inspection rates can impair the asset’s ability to generate cash flows or to reduce the useful life of properties. See section 8.2.1.3.
    C. This is CORRECT. The “percentage of inspected restaurants that receive critical violations” reveals the extent to which a company fails to manage food safety which, as indicated in the case, can result in negative publicity and harm a company’s reputation and brand value, which are intangible assets. See Section 8.2.1.3.
    D. This is incorrect. The metric “number of company-owned restaurants” is an activity metric and is not directly linked to a channel of financial impact. Rather, it provides information to contextualize ESG performance by company scale. See Section 4.2.2.
29
Q

Question:
17. Which two financial drivers are associated with the issue of food safety? (Choose two).
A. Demand for products
B. Long-term growth
C. Capital expenditures
D. Operational efficiency

PRACTICE CASE 7: RESTAURANTS INDUSTRY
Companies in the Restaurants industry prepare meals, snacks, and beverages to customers’ orders for immediate on- and off-premises consumption. Companies may use a range of operating models, ranging from fast-food to full-service restaurants.
Food safety is of utmost importance due to its ability to have long term impacton brand value. Both food preparation methods and quality of ingredients can impact food safety. The complex, often global nature of supply chains as well as common use of franchising models (where restaurant owners do not manage daily operations) can make it difficult for restaurant companies to ensure the safety of their food supplies. Failure to monitor the quality of supplied ingredients can increase a company’s risk of supply disruptions and negative publicity.
Food safety issues such as foodborne illness can significantly affect a restaurant’s reputation. Reputational damage from food safety issues, including the number of food safety recalls, tend to have a long-term impact and affect a company across most of its locations. For this reason, companies that adhere to the industry standards for food preparation and safety are likely to be better positioned to protect shareholder value.
Due to increased public health concerns related to obesity and nutrition-related
illness, there has been increased market and regulatory pressure for healthier options in restaurants and more transparency into the nutritional content of menu items.
Many jurisdictions around the world have instituted mandatory nutrition labelling. In addition to displaying calorie counts, restaurants are increasingly pressured to improve the nutritional content of menu offerings. Demand in the Restaurants industry is increasingly driven by consumer preferences for healthier choices.
Number of restaurants inspected by a food safety oversight body
Percentage of restaurants inspected by a food safety oversight body
Percentage of restaurants receiving critical violations
Number of (1) company-owned and
(2) franchise restaurants
Company A 9,000 100% 4% 1,200 7,800
Company B 98 65% 0% 100 50
Company C 6,432 80% 7% 2,340 5,700
Company D 376 40% 0% 830 211
Company E 2,950 100% 2% 2,950 0
Company F 27 88% 2% 31 0

Mean - 79% 2% - 2,294
Median - 84% 2% - 131
Standard deviation - 23.16 2.69 - 3516.14

A

A & B

A. Demand for products
B. Long-term growth

  1. This question evaluates Learning Objective 9.
    A. This is CORRECT. As indicated in the case, food safety issues have the potential to help or harm brand value and reputation, both of which can influence product demand. For example, a company that experiences a highly publicized food violation will likely find that demand for products goes down. See Section 8.2.1.1. and 8.2.1.3.
    B. This is CORRECT. As indicated in the case, reputational damage from food safety issues tends to have a long-term impact and affect a company across most of its locations. Negative performance can therefore hinder a company’s ability to generate revenue and grow, while the opposite is true for positive performance. See Section 8.2.3.
    C. This is incorrect. Capital expenditures (CapEx) are cash outflows used to acquire or develop an asset with benefits that last longer than one year. Related to ESG, CapEx is often associated with significant near-term expenses that produce long-term returns. No information in the case suggests that the issue of food safety is linked with CapEx. See Section 8.2.1.3.
    D. This is incorrect. No information in the case suggests that food safety is related to operational efficiency
30
Q

Question:
18. Based on the information in the case, performance related to health and nutrition is largely influenced by what two components of a company’s operating environment?
A. Monetary climate
B. Business climate
C. Regulatory climate
D. Economic climate
E. Environmental climate

PRACTICE CASE 7: RESTAURANTS INDUSTRY
Companies in the Restaurants industry prepare meals, snacks, and beverages to customers’ orders for immediate on- and off-premises consumption. Companies may use a range of operating models, ranging from fast-food to full-service restaurants.
Food safety is of utmost importance due to its ability to have long term impact on brand value. Both food preparation methods and quality of ingredients can impact food safety. The complex, often global nature of supply chains as well as common use of franchising models (where restaurant owners do not manage daily operations) can make it difficult for restaurant companies to ensure the safety of their food supplies. Failure to monitor the quality of supplied ingredients can increase a company’s risk of supply disruptions and negative publicity.
Food safety issues such as foodborne illness can significantly affect a restaurant’s reputation. Reputational damage from food safety issues, including the number of food safety recalls, tend to have a long-term impact and affect a company across most of its locations. For this reason, companies that adhere to the industry standards for food preparation and safety are likely to be better positioned to protect shareholder value.
Due to increased public health concerns related to obesity and nutrition-related
illness, there has been increased market and regulatory pressure for healthier options in restaurants and more transparency into the nutritional content of menu items.
Many jurisdictions around the world have instituted mandatory nutrition labelling. In addition to displaying calorie counts, restaurants are increasingly pressured to improve the nutritional content of menu offerings. Demand in the Restaurants industry is increasingly driven by consumer preferences for healthier choices.
Number of restaurants inspected by a food safety oversight body
Percentage of restaurants inspected by a food safety oversight body
Percentage of restaurants receiving critical violations
Number of (1) company-owned and
(2) franchise restaurants
Company A 9,000 100% 4% 1,200 7,800
Company B 98 65% 0% 100 50
Company C 6,432 80% 7% 2,340 5,700
Company D 376 40% 0% 830 211
Company E 2,950 100% 2% 2,950 0
Company F 27 88% 2% 31 0

Mean - 79% 2% - 2,294
Median - 84% 2% - 131
Standard deviation - 23.16 2.69 - 3516.14

A

B & C

B. Business climate
C. Regulatory climate

  1. This question evaluates Learning Objective 2.
    A. This is incorrect. As defined in the study guide, “monetary climate” is not a major component of a company’s operating environment. See Section 1.2.2.
    B. This is CORRECT. A company’s business climate is defined by competitive forces and
    peer company behaviors, which may include factors such as pricing power, competition for resources, technological innovation, and expectations of key stakeholders including customers, employees, NGOs, and community members, among others. The case indicates that demand in this industry is driven by consumer preferences for healthier choices – a customer-driven expectation. See Section 1.2.2.1.
    C. This is CORRECT. A company’s regulatory climate is defined by the presence of current regulation, possible future regulation, and the enforceability and severity of legal actions and penalties for non-compliance. As indicated in the case, jurisdictions around the world have instituted mandatory nutrition labelling, a form of regulatory pressure to provide healthier options and promote transparency in response to public health concerns. See Section 1.2.2.3.
    D. This is incorrect. A company’s economic environment is defined by regional conditions that influence a company’s economic performance, such as taxes, inflation, interest rates, commodity prices, and other factors. No information in the
    case indicates that such economic factors significantly impact health and nutrition performance. See Section 1.2.2.2.
    E. This is incorrect. As defined in the study guide, “environmental climate” is not a major component of a company’s operating environment. See Section 1.2.2.
31
Q

Question:
19. Assuming normal distribution, Company C has a greater percentage of restaurants receiving critical violations than approximately what percent of its peers?
A. 34.1%
B. 68.2%
C. 85.6%
D. 97.5%

PRACTICE CASE 7: RESTAURANTS INDUSTRY
Companies in the Restaurants industry prepare meals, snacks, and beverages to customers’ orders for immediate on- and off-premises consumption. Companies may use a range of operating models, ranging from fast-food to full-service restaurants.
Food safety is of utmost importance due to its ability to have long term impact on brand value. Both food preparation methods and quality of ingredients can impact food safety. The complex, often global nature of supply chains as well as common use of franchising models (where restaurant owners do not manage daily operations) can make it difficult for restaurant companies to ensure the safety of their food supplies. Failure to monitor the quality of supplied ingredients can increase a company’s risk of supply disruptions and negative publicity.
Food safety issues such as foodborne illness can significantly affect a restaurant’s reputation. Reputational damage from food safety issues, including the number of food safety recalls, tend to have a long-term impact and affect a company across most of its locations. For this reason, companies that adhere to the industry standards for food preparation and safety are likely to be better positioned to protect shareholder value.
Due to increased public health concerns related to obesity and nutrition-related
illness, there has been increased market and regulatory pressure for healthier options in restaurants and more transparency into the nutritional content of menu items.
Many jurisdictions around the world have instituted mandatory nutrition labelling. In addition to displaying calorie counts, restaurants are increasingly pressured to improve the nutritional content of menu offerings. Demand in the Restaurants industry is increasingly driven by consumer preferences for healthier choices.
Number of restaurants inspected by a food safety oversight body
Percentage of restaurants inspected by a food safety oversight body
Percentage of restaurants receiving critical violations
Number of (1) company-owned and (2) franchise restaurants
Company A 9,000 100% 4% 1,200 7,800
Company B 98 65% 0% 100 50
Company C 6,432 80% 7% 2,340 5,700
Company D 376 40% 0% 830 211
Company E 2,950 100% 2% 2,950 0
Company F 27 88% 2% 31 0

Mean - 79% 2% - 2,294
Median - 84% 2% - 131
Standard deviation - 23.16 2.69 - 3516.14

A

D

D. 97.5%

  1. This question evaluates Learning Objective 6.
    A. This is incorrect. Using the logic defined in Option D below, this option would be correct only if Company C’s performance fell within -1 to -0 standard deviations from the mean. At -1 standard deviation, performance is considered to be greater than 15.7 percent of peers. At 0 standard deviations, performance would be greater than 49.8% percent of peers.
    B. This is incorrect. Using the logic defined in Option D below, this option would be correct only if Company C’s performance fell between 0 and 1 standard deviation from the mean. At 0 standard deviations, performance would be greater than 49.8 percent of peers. At 1 standard deviation, performance would be greater than 83.9
    percent of peers.
    C. This is incorrect. Using the logic defined in Option D below, this option would be correct only if Company C’s performance was slightly greater than 1 standard deviation from the mean (2.1% + 13.6% + 34.1% +34.1% = 83.9%).
    D. This is CORRECT. 7 percent of Company C’s restaurants received critical violations. The standard deviation for this data is 2.69. When calculated, one finds that
    Company C is nearly two standard deviations above the mean (1.85 rounded):
    7%-2%=5%
    5%÷2.69=1.85
    Within a normal distribution curve, the percent (or probability) of values occurring within a range are always the same. One can therefore estimate that Company C has a greater percentage of restaurants receiving critical violations than 97.5% of its peers, or those that fall below two standard deviations (see Section 5.2):
    2.1% + 13.6% + 34.1% + 34.1% + 13.6% = 97.5%
32
Q

Question:
20. How should the distribution of “Percentage of restaurants inspected by a food safety oversight body” data be described?
A. Normal
B. Positively skewed
C. Negatively skewed
D. Symmetrical

PRACTICE CASE 7: RESTAURANTS INDUSTRY
Companies in the Restaurants industry prepare meals, snacks, and beverages to customers’ orders for immediate on- and off-premises consumption. Companies may use a range of operating models, ranging from fast-food to full-service restaurants.
Food safety is of utmost importance due to its ability to have long term impact on brand value. Both food preparation methods and quality of ingredients can impact food safety. The complex, often global nature of supply chains as well as common use of franchising models (where restaurant owners do not manage daily operations) can make it difficult for restaurant companies to ensure the safety of their food supplies. Failure to monitor the quality of supplied ingredients can increase a company’s risk of supply disruptions and negative publicity.
Food safety issues such as foodborne illness can significantly affect a restaurant’s reputation. Reputational damage from food safety issues, including the number of food safety recalls, tend to have a long-term impact and affect a company across most of its locations. For this reason, companies that adhere to the industry standards for food preparation and safety are likely to be better positioned to protect shareholder value.
Due to increased public health concerns related to obesity and nutrition-related
illness, there has been increased market and regulatory pressure for healthier options in restaurants and more transparency into the nutritional content of menu items.
Many jurisdictions around the world have instituted mandatory nutrition labelling. In addition to displaying calorie counts, restaurants are increasingly pressured to improve the nutritional content of menu offerings. Demand in the Restaurants industry is increasingly driven by consumer preferences for healthier choices.
Number of restaurants inspected by a food safety oversight body
Percentage of restaurants inspected by a food safety oversight body
Percentage of restaurants receiving critical violations
Number of (1) company-owned and (2) franchise restaurants
Company A 9,000 100% 4% 1,200 7,800
Company B 98 65% 0% 100 50
Company C 6,432 80% 7% 2,340 5,700
Company D 376 40% 0% 830 211
Company E 2,950 100% 2% 2,950 0
Company F 27 88% 2% 31 0

Mean - 79% 2% - 2,294
Median - 84% 2% - 131
Standard deviation - 23.16 2.69 - 3516.14

A

C

C. Negatively skewed

  1. This question evaluates Learning Objective 6.
    A. This is incorrect. A normal distribution curve is characterized by symmetrical distribution, where the mean and median are the same. In this case, the mean is less than the median. See Section 5.3.2.
    B. This is incorrect. Positively skewed distribution occurs when the mean is greater than the median. In this case, the mean is less than the median. See Section 5.3.2.
    C. This is CORRECT. Negatively skewed distribution occurs when the mean is less than the median. 79 percent is less than 84 percent. See Section 5.3.2.
    D. This is incorrect. Symmetrical distribution is not technically a characterization of the
    distribution curve. However, one may assume that a symmetrically distributed curve has the same attributes as a normal distribution curve. See Section 5.3.2.
33
Q

Question:
21. Of the following ESG metrics disclosed, which one captures performance related to an opportunity?
A. Amount of hazardous waste generated
B. Aggregate quantity of reportable spills
C. Percentage of products sold that are recyclable or reusable
D. Total capacity of photovoltaic (PV) solar modules produced

PRACTICE CASE 8: SOLAR TECHNOLOGY & PROJECT
DEVELOPERS INDUSTRY
Companies in the Solar Technology & Project Developers industry manufacture
solar energy equipment. Companies may also develop, build, and manage solar energy projects and offer financing or maintenance services to customers. Primary markets for solar panels include residential, non-residential (commercial and industrial), and large-scale utility projects. Companies in the industry operate globally.
The materials required to manufacture solar energy equipment typically require the use of hazardous substances as well as materials that are reusable and have high economic value. For example, thin-film solar panel technologies utilize materials like cadmium (a soft metal similar to mercury), and gallium arsenide (a semiconductor compound built from gallium and arsenic), both of which are costly and hazardous to human and environmental health. As such, companies must manage hazardous waste during manufacturing and disposal, and can benefit from implementing product take-back and recycling programs.
Indeed, the handling and disposal of hazardous waste produced during manufacturing can lead to costs in the form of increased operating costs associated with handling waste and cleanup costs in the event of a spill. While product take-back, recycling, and disposal typically require upfront investments, it can increase revenues and lower long-term costs by reusing recovered materials in manufacturing processes when managed well.
Companies that engage in project development - including the evaluation and acquisition of land rights and site permitting -often find that successful development is contingent on securing the approval of environmental permits and the permission of local governments and communities. Siting of medium or large solar installations in ecologically sensitive areas, including endangered species habitats, can render environmental permitting more difficult and costly, thereby slowing down development and possibly resulting in lost revenues or higher costs.
Company A manufactures and sells solar equipment to various project developers, primarily supporting residential and non-residential projects. Company B manufactures solar equipment and provides utility-scale project development services. Both companies operate in jurisdictions where the disposal of hazardous waste is highly regulated.

[SEE PAGE 257 - FORMATTING MUCH BETTER]

COMPANY A YEAR 1 YEAR 2 YEAR 3
Sales revenue (millions) $3,430 $3,950 $3,810
Expenses (millions) $462 $466 $467
Amount of hazardous waste generated (metric tons) 11,300 10,543 11,567
Percent of hazardous waste recycled 66% 70% 75%
(1) Number and;
(2) aggregate quantity (metric tons) of reportable spills;
(3) quantity recovered (metric tons)
(1) 1
(2) 4,231
(3) 603
(1) 0
(2) 0
(3) 0
(1) 0
(2) 0
(3) 0
Percentage of products sold that are recyclable or
reusable n.d.* n.d. n.d.
(1) Weight of end-of-life material recovered (metric tons);
(2) percentage recycled
(1) 6,700
(2) 7%
(1) 6,821
(2) 8.8%
(1) 6,984
(2) 10.5%
Percentage of products by revenue that contain IEC 62474 declarable substances, arsenic
compounds, antimony compounds, or beryllium
compounds
0.03% 0.04% 0.03%
Number and duration of project delays related to
ecological impacts n.a.** n.a. n.a.
Total capacity of photovoltaic (PV) solar modules
produced (GW) 17.5 18.4 19.3
Total project development assets (millions) $0 $0 $0
* n.d. stands for “not disclosed”
** n.a. stands for “not available:
COMPANY B YEAR 1 YEAR 2 YEAR 3
Revenue (millions) $9,422 $9,500 $9,720
Expenses (millions) $1,403 $1,500 $1,876
Amount of hazardous waste generated (metric tons) 4,580 4,854 4,754
Percent of hazardous waste recycled 90% 90% 90%
(1) Number and;
(2) aggregate quantity (metric tons) of reportable
spills;
(3) quantity recovered (metric tons)
(1) 3
(2) 210
(3) 50
(1) 2
(2) 87
(3) 22
(1) 2
(2) 110
(3) 44
Percentage of products sold that are recyclable or
reusable n.d. n.d. n.d.
(1) Weight of end-of-life material recovered (metric tons);
(2) percentage recycled
(1) 5,230
(2) 0%
(3) 4,834
(4) 0%
(4) 5,190
(5) 10%
Percentage of products by revenue that contain IEC
62474 declarable substances, arsenic compounds,
antimony compounds, or beryllium compounds
2.4% 2.6% 3%
Number and duration of project delays related to
ecological impacts 1; 32 days 0; 0 days 1; 19 days
Total capacity of photovoltaic (PV) solar modules
produced (GW) 14.6 15.4 15.9
Total project development assets (millions) $1.56 $1.68 $1.99

A

C

C. Percentage of products sold that are recyclable or reusable

  1. This question evaluates Learning Objective 8.
    A. This is incorrect. Based on the information provided in the case, hazardous waste is associated with operating and clean-up costs. The “Questions for Analysis” at the end of Section 7.1. offer helpful heuristics to assess this metric. Higher amounts of hazardous waste generated represent a threat to economic performance in the form of greater costs. Therefore, this metric captures a risk.
    B. This is incorrect. “Aggregate quantity of reportable spills” captures the magnitude of financial impact associated with spills of hazardous waste, which carry associated costs. Greater values threaten economic performance. As such, this metric captures a risk. See Section 7.1.
    C. This is CORRECT. A higher volume of sales from products that are recyclable or reusable captures demand for products with these sustainability attributes and enables companies to recapture material with high economic value, thereby reducing
    costs associated with procuring new material. Higher values for this metric indicate improved economic performance, therefore this metric captures an opportunity. See Section 7.1.
    D. This is incorrect. This an activity metric and does not expressly lend insight into ESG performance on a standalone basis.
34
Q

Question:
22. Why is the issue of ecological impacts of project development relevant to Company B and not Company A?
A. Company A did not disclose “number and duration of project delays related to ecological impacts”
B. Company B earns a significant amount of revenue from project development services
C. Company A is not located near ecologically sensitive areas
D. Company B operates in a jurisdiction with high levels of regulatory enforcement

PRACTICE CASE 8: SOLAR TECHNOLOGY & PROJECT
DEVELOPERS INDUSTRY
Companies in the Solar Technology & Project Developers industry manufacture solar energy equipment. Companies may also develop, build, and manage solar energy projects and offer financing or maintenance services to customers. Primary markets for solar panels include residential, non-residential (commercial and industrial), and large-scale utility projects. Companies in the industry operate globally.
The materials required to manufacture solar energy equipment typically require the use of hazardous substances as well as materials that are reusable and have high economic value. For example, thin-film solar panel technologies utilize materials like cadmium (a soft metal similar to mercury), and gallium arsenide (a semiconductor compound built from gallium and arsenic), both of which are costly and hazardous to human and environmental health. As such, companies must manage hazardous waste during manufacturing and disposal, and can benefit from implementing product take-back and recycling programs.
Indeed, the handling and disposal of hazardous waste produced during manufacturing can lead to costs in the form of increased operating costs associated with handling waste and cleanup costs in the event of a spill. While product take-back, recycling, and disposal typically require upfront investments, it can increase revenues and lower long-term costs by reusing recovered materials in manufacturing processes when managed well.
Companies that engage in project development - including the evaluation and acquisition of land rights and site permitting -often find that successful development is contingent on securing the approval of environmental permits and the permission of local governments and communities. Siting of medium or large solar installations in ecologically sensitive areas, including endangered species habitats, can render environmental permitting more difficult and costly, thereby slowing down development and possibly resulting in lost revenues or higher costs.
Company A manufactures and sells solar equipment to various project developers, primarily supporting residential and non-residential projects. Company B manufactures solar equipment and provides utility-scale project development services. Both companies operate in jurisdictions where the disposal of hazardous waste is highly regulated.

[SEE PAGE 257 - FORMATTING MUCH BETTER]

COMPANY A YEAR 1 YEAR 2 YEAR 3
Sales revenue (millions) $3,430 $3,950 $3,810
Expenses (millions) $462 $466 $467
Amount of hazardous waste generated (metric tons) 11,300 10,543 11,567
Percent of hazardous waste recycled 66% 70% 75%
(1) Number and;
(2) aggregate quantity (metric tons) of reportable spills;
(3) quantity recovered (metric tons)
(1) 1
(2) 4,231
(3) 603
(1) 0
(2) 0
(3) 0
(1) 0
(2) 0
(3) 0
Percentage of products sold that are recyclable or
reusable n.d.* n.d. n.d.
(1) Weight of end-of-life material recovered (metric tons);
(2) percentage recycled
(1) 6,700
(2) 7%
(1) 6,821
(2) 8.8%
(1) 6,984
(2) 10.5%
Percentage of products by revenue that contain IEC 62474 declarable substances, arsenic
compounds, antimony compounds, or beryllium
compounds
0.03% 0.04% 0.03%
Number and duration of project delays related to
ecological impacts n.a.** n.a. n.a.
Total capacity of photovoltaic (PV) solar modules
produced (GW) 17.5 18.4 19.3
Total project development assets (millions) $0 $0 $0
* n.d. stands for “not disclosed”
** n.a. stands for “not available:
COMPANY B YEAR 1 YEAR 2 YEAR 3
Revenue (millions) $9,422 $9,500 $9,720
Expenses (millions) $1,403 $1,500 $1,876
Amount of hazardous waste generated (metric tons) 4,580 4,854 4,754
Percent of hazardous waste recycled 90% 90% 90%
(1) Number and;
(2) aggregate quantity (metric tons) of reportable
spills;
(3) quantity recovered (metric tons)
(1) 3
(2) 210
(3) 50
(1) 2
(2) 87
(3) 22
(1) 2
(2) 110
(3) 44
Percentage of products sold that are recyclable or
reusable n.d. n.d. n.d.
(1) Weight of end-of-life material recovered (metric tons);
(2) percentage recycled
(1) 5,230
(2) 0%
(3) 4,834
(4) 0%
(4) 5,190
(5) 10%
Percentage of products by revenue that contain IEC
62474 declarable substances, arsenic compounds,
antimony compounds, or beryllium compounds
2.4% 2.6% 3%
Number and duration of project delays related to
ecological impacts 1; 32 days 0; 0 days 1; 19 days
Total capacity of photovoltaic (PV) solar modules
produced (GW) 14.6 15.4 15.9
Total project development assets (millions) $1.56 $1.68 $1.99

A

B

B. Company B earns a significant amount of revenue from project development services

  1. This question evaluates Learning Objective 1.
    A. This is incorrect. The relevance of a sustainability issue to a company’s financial
    performance is not determined by the company’s decision to disclose information
    about sed issue.
    B. This is CORRECT. A company’s circumstances – defined by its internal operations and external operating environment – can greatly influence the relevance of ESG issues. By analyzing them both, a user can determine if an ESG issue that appears within the SASB Standard for an industry is or is not likely to impact financial performance. To assess internal operations, one should consider both a company’s major revenue streams and its main inputs for value creation. Based on the information in the case, one knows that Company B provides large, utility-scale project
    development services and earns revenue from those services while Company A does not. In other words, the issue of ecological impacts from project development is not relevant to Company A because the company is not involved in project development. See Section 1.2.1. and 1.2.1.1.
    C. This is incorrect. The case does not provide enough information to determine if the location of each company’s operations uniquely exposes it to risks associated with ecological impacts from project development.
    D. This is incorrect. While the issue of ecological impacts of project development is associated with permissions granted from local government (i.e., environmental regulation), no information in the case suggests that Company A and B operate in unique regulatory climates that would influence the relevance of this issue. See
    Section 1.2.2.3.
35
Q

Question:
23. Which two statements accurately characterize the nature of financial impact associated with performance on the metric, “Number and; aggregate quantity (metric tons) of reportable spills; quantity recovered (metric tons),” for each company?
(Choose two.)
A. Company A faces acute impacts; Company B faces progressive impacts
B. Company A faces progressive impacts; Company B faces acute impacts
C. Company A faces low-likelihood impacts; Company B faces high-likelihood impacts
D. Company A faces high-likelihood impacts; Company B faces low-likelihood impacts

PRACTICE CASE 8: SOLAR TECHNOLOGY & PROJECT DEVELOPERS INDUSTRY
Companies in the Solar Technology & Project Developers industry manufacture solar energy equipment. Companies may also develop, build, and manage solar energy projects and offer financing or maintenance services to customers. Primary markets for solar panels include residential, non-residential (commercial and industrial), and large-scale utility projects. Companies in the industry operate globally.
The materials required to manufacture solar energy equipment typically require the use of hazardous substances as well as materials that are reusable and have high economic value. For example, thin-film solar panel technologies utilize materials like cadmium (a soft metal similar to mercury), and gallium arsenide (a semiconductor compound built from gallium and arsenic), both of which are costly and hazardous to human and environmental health. As such, companies must manage hazardous waste during manufacturing and disposal, and can benefit from implementing product take-back and recycling programs.
Indeed, the handling and disposal of hazardous waste produced during manufacturing can lead to costs in the form of increased operating costs associated with handling waste and cleanup costs in the event of a spill. While product take-back, recycling, and disposal typically require upfront investments, it can increase revenues and lower long-term costs by reusing recovered materials in manufacturing processes when managed well.
Companies that engage in project development - including the evaluation and acquisition of land rights and site permitting -often find that successful development is contingent on securing the approval of environmental permits and the permission of local governments and communities. Siting of medium or large solar installations in ecologically sensitive areas, including endangered species habitats, can render environmental permitting more difficult and costly, thereby slowing down development and possibly resulting in lost revenues or higher costs.
Company A manufactures and sells solar equipment to various project developers, primarily supporting residential and non-residential projects. Company B manufactures solar equipment and provides utility-scale project development services. Both companies operate in jurisdictions where the disposal of hazardous waste is highly regulated.

[SEE PAGE 257 - FORMATTING MUCH BETTER]

COMPANY A YEAR 1 YEAR 2 YEAR 3
Sales revenue (millions) $3,430 $3,950 $3,810
Expenses (millions) $462 $466 $467
Amount of hazardous waste generated (metric tons) 11,300 10,543 11,567
Percent of hazardous waste recycled 66% 70% 75%
(1) Number and;
(2) aggregate quantity (metric tons) of reportable spills;
(3) quantity recovered (metric tons)
(1) 1
(2) 4,231
(3) 603
(1) 0
(2) 0
(3) 0
(1) 0
(2) 0
(3) 0
Percentage of products sold that are recyclable or
reusable n.d.* n.d. n.d.
(1) Weight of end-of-life material recovered (metric tons);
(2) percentage recycled
(1) 6,700
(2) 7%
(1) 6,821
(2) 8.8%
(1) 6,984
(2) 10.5%
Percentage of products by revenue that contain IEC 62474 declarable substances, arsenic
compounds, antimony compounds, or beryllium
compounds
0.03% 0.04% 0.03%
Number and duration of project delays related to
ecological impacts n.a.** n.a. n.a.
Total capacity of photovoltaic (PV) solar modules
produced (GW) 17.5 18.4 19.3
Total project development assets (millions) $0 $0 $0
* n.d. stands for “not disclosed”
** n.a. stands for “not available:
COMPANY B YEAR 1 YEAR 2 YEAR 3
Revenue (millions) $9,422 $9,500 $9,720
Expenses (millions) $1,403 $1,500 $1,876
Amount of hazardous waste generated (metric tons) 4,580 4,854 4,754
Percent of hazardous waste recycled 90% 90% 90%
(1) Number and;
(2) aggregate quantity (metric tons) of reportable
spills;
(3) quantity recovered (metric tons)
(1) 3
(2) 210
(3) 50
(1) 2
(2) 87
(3) 22
(1) 2
(2) 110
(3) 44
Percentage of products sold that are recyclable or
reusable n.d. n.d. n.d.
(1) Weight of end-of-life material recovered (metric tons);
(2) percentage recycled
(1) 5,230
(2) 0%
(3) 4,834
(4) 0%
(4) 5,190
(5) 10%
Percentage of products by revenue that contain IEC
62474 declarable substances, arsenic compounds,
antimony compounds, or beryllium compounds
2.4% 2.6% 3%
Number and duration of project delays related to
ecological impacts 1; 32 days 0; 0 days 1; 19 days
Total capacity of photovoltaic (PV) solar modules
produced (GW) 14.6 15.4 15.9
Total project development assets (millions) $1.56 $1.68 $1.99

A

A & C

A. Company A faces acute impacts; Company B faces progressive impacts

C. Company A faces low-likelihood impacts; Company B faces high-likelihood impacts

  1. This question evaluates Learning Objective 8.
    A. This is CORRECT. The data reveals that Company A experienced a singular spill of relatively large volume in Year 1. At the same time, Company B experienced several spills of relatively small volume across Year 1, 2 and 3. Acute impacts tend to be one-time events and are typically high-magnitude and low-likelihood. As a large one-time event, it follows that Company A would experience acute financial impacts associated with the issue. Progressive impacts occur more gradually over time and tend to be lower magnitude. As a recurring, lower magnitude event, it follows that Company B would experience progressive financial impacts associated with the issue. See Section 4.3.1. and 7.2.2.
    B. This is incorrect. Given the logic defined in Option A above, the opposite is true. Data reported by each company indicates that Company A will experience acute impacts while Company B will experience progressive impacts. See Section 4.3.1. and 7.2.2.
    C. This is CORRECT. Time series disclosure can be used to estimate performance trends and understand the likelihood of a sustainability issue impacting financial performance in forward-looking projections. Across three reporting periods,
    Company A has experienced just one hazardous waste spill. In the same period, Company B has experienced 7 spills. Based on this information, it can be generally concluded that in the future, the likelihood of Company A experiencing spills is low, and the likelihood of Company B experiencing spills is relatively high. See Section 4.3.1. and 7.2.1.1.
    D. This is incorrect. Given the logic defined in Option C above, the opposite is true. Company A faces low-likelihood impacts while Company B faces high-likelihood impacts. See Section 4.3.1. and 7.2.1.1.
36
Q

Question:
24. What two sustainability issues are associated with materials management for Company A and B? (Choose two.)
A. Critical Incident Risk Management
B. Waste & Hazardous Materials Management
C. Product Design & Lifecycle Management
D. Greenhouse Gas Emissions

PRACTICE CASE 8: SOLAR TECHNOLOGY & PROJECT DEVELOPERS INDUSTRY
Companies in the Solar Technology & Project Developers industry manufacture solar energy equipment. Companies may also develop, build, and manage solar energy projects and offer financing or maintenance services to customers. Primary markets for solar panels include residential, non-residential (commercial and industrial), and large-scale utility projects. Companies in the industry operate globally.
The materials required to manufacture solar energy equipment typically require the use of hazardous substances as well as materials that are reusable and have high economic value. For example, thin-film solar panel technologies utilize materials like cadmium (a soft metal similar to mercury), and gallium arsenide (a semiconductor compound built from gallium and arsenic), both of which are costly and hazardous to human and environmental health. As such, companies must manage hazardous waste during manufacturing and disposal, and can benefit from implementing product take-back and recycling programs.
Indeed, the handling and disposal of hazardous waste produced during manufacturing can lead to costs in the form of increased operating costs associated with handling waste and cleanup costs in the event of a spill. While product take-back, recycling, and disposal typically require upfront investments, it can increase revenues and lower long-term costs by reusing recovered materials in manufacturing processes when managed well.
Companies that engage in project development - including the evaluation and acquisition of land rights and site permitting -often find that successful development is contingent on securing the approval of environmental permits and the permission of local governments and communities. Siting of medium or large solar installations in ecologically sensitive areas, including endangered species habitats, can render environmental permitting more difficult and costly, thereby slowing down development and possibly resulting in lost revenues or higher costs.
Company A manufactures and sells solar equipment to various project developers, primarily supporting residential and non-residential projects. Company B manufactures solar equipment and provides utility-scale project development services. Both companies operate in jurisdictions where the disposal of hazardous waste is highly regulated.

[SEE PAGE 257 - FORMATTING MUCH BETTER]

COMPANY A YEAR 1 YEAR 2 YEAR 3
Sales revenue (millions) $3,430 $3,950 $3,810
Expenses (millions) $462 $466 $467
Amount of hazardous waste generated (metric tons) 11,300 10,543 11,567
Percent of hazardous waste recycled 66% 70% 75%
(1) Number and;
(2) aggregate quantity (metric tons) of reportable spills;
(3) quantity recovered (metric tons)
(1) 1
(2) 4,231
(3) 603
(1) 0
(2) 0
(3) 0
(1) 0
(2) 0
(3) 0
Percentage of products sold that are recyclable or
reusable n.d.* n.d. n.d.
(1) Weight of end-of-life material recovered (metric tons);
(2) percentage recycled
(1) 6,700
(2) 7%
(1) 6,821
(2) 8.8%
(1) 6,984
(2) 10.5%
Percentage of products by revenue that contain IEC 62474 declarable substances, arsenic
compounds, antimony compounds, or beryllium
compounds
0.03% 0.04% 0.03%
Number and duration of project delays related to
ecological impacts n.a.** n.a. n.a.
Total capacity of photovoltaic (PV) solar modules
produced (GW) 17.5 18.4 19.3
Total project development assets (millions) $0 $0 $0
* n.d. stands for “not disclosed”
** n.a. stands for “not available:
COMPANY B YEAR 1 YEAR 2 YEAR 3
Revenue (millions) $9,422 $9,500 $9,720
Expenses (millions) $1,403 $1,500 $1,876
Amount of hazardous waste generated (metric tons) 4,580 4,854 4,754
Percent of hazardous waste recycled 90% 90% 90%
(1) Number and;
(2) aggregate quantity (metric tons) of reportable
spills;
(3) quantity recovered (metric tons)
(1) 3
(2) 210
(3) 50
(1) 2
(2) 87
(3) 22
(1) 2
(2) 110
(3) 44
Percentage of products sold that are recyclable or
reusable n.d. n.d. n.d.
(1) Weight of end-of-life material recovered (metric tons);
(2) percentage recycled
(1) 5,230
(2) 0%
(3) 4,834
(4) 0%
(4) 5,190
(5) 10%
Percentage of products by revenue that contain IEC
62474 declarable substances, arsenic compounds,
antimony compounds, or beryllium compounds
2.4% 2.6% 3%
Number and duration of project delays related to
ecological impacts 1; 32 days 0; 0 days 1; 19 days
Total capacity of photovoltaic (PV) solar modules
produced (GW) 14.6 15.4 15.9
Total project development assets (millions) $1.56 $1.68 $1.99

A

B & C

B. Waste & Hazardous Materials Management
C. Product Design & Lifecycle Management

  1. This question evaluates Learning Objective 3.
    A. This is incorrect. Critical Incident Risk Management is a sustainability issue under the Leadership & Governance sustainability dimension. This issue has to do with the management of operational safety and workforce management, particularly in industries where workers are exposed to physical risk. No information in the case indicates that the management of materials includes managing risk associated with critical incidents. For more information on this issue, see Section 2.1.5.
    B. This is CORRECT. The case specifies that “The handling and disposal of hazardous waste produced during manufacturing can lead to costs in the form of increased operating costs associated with handling waste and cleanup costs in the event of a spill.” This is aligned with the issue of Waste & Hazardous Materials Management, which is defined under the Environment sustainability dimension within the SASB
    Standards. For a full description of this issue, see Section 2.1.1.
    C. This is CORRECT. The case specifies that “the materials required to manufacture solar energy equipment…are reusable and have high economic value.” In addition, it elaborates, “While product take-back, recycling, and disposal typically require upfront investments, it can increase revenues and lower long-term costs by reusing recovered materials in manufacturing processes when managed well.” This is aligned with the issue of Product Design & Lifecycle Management, which appears under the Business Model & Innovation dimension within the SASB Standards. For a full description of this issue, see Section 2.1.4.
    D. This is incorrect. The issue of GHG Emissions addresses emissions generated by companies that contribute to global warming, such as through fuel consumption/ combustion, the purchase of electricity, or other activities. No information in the case indicates that the management of materials for solar technology production is a significant source of GHG emissions. For more information on the issue of GHG Emissions, see Section 2.1.1.
37
Q

Question:
25. A user comparing the two companies concludes that Company A is better positioned than Company B related to product take-back practices. What evidence supports this conclusion?
A. Company A spends less per metric ton of end-of-life material recovered, demonstrating a greater ability to lower costs
B. Company B’s “weight of end-of-life” material is increasing at a greater rate, representing increased waste management costs
C. Company A’s history of recycling end-of-life material is longer, representing lower regulatory compliance costs
D. Company B started recycling end-of-life material in Year 3, demonstrating low capital expenditures

PRACTICE CASE 8: SOLAR TECHNOLOGY & PROJECT DEVELOPERS INDUSTRY
Companies in the Solar Technology & Project Developers industry manufacture solar energy equipment. Companies may also develop, build, and manage solar energy projects and offer financing or maintenance services to customers. Primary markets for solar panels include residential, non-residential (commercial and industrial), and large-scale utility projects. Companies in the industry operate globally.
The materials required to manufacture solar energy equipment typically require the use of hazardous substances as well as materials that are reusable and have high economic value. For example, thin-film solar panel technologies utilize materials like cadmium (a soft metal similar to mercury), and gallium arsenide (a semiconductor compound built from gallium and arsenic), both of which are costly and hazardous to human and environmental health. As such, companies must manage hazardous waste during manufacturing and disposal, and can benefit from implementing product take-back and recycling programs.
Indeed, the handling and disposal of hazardous waste produced during manufacturing can lead to costs in the form of increased operating costs associated with handling waste and cleanup costs in the event of a spill. While product take-back, recycling, and disposal typically require upfront investments, it can increase revenues and lower long-term costs by reusing recovered materials in manufacturing processes when managed well.
Companies that engage in project development - including the evaluation and acquisition of land rights and site permitting -often find that successful development is contingent on securing the approval of environmental permits and the permission of local governments and communities. Siting of medium or large solar installations in ecologically sensitive areas, including endangered species habitats, can render environmental permitting more difficult and costly, thereby slowing down development and possibly resulting in lost revenues or higher costs.
Company A manufactures and sells solar equipment to various project developers, primarily supporting residential and non-residential projects. Company B manufactures solar equipment and provides utility-scale project development services. Both companies operate in jurisdictions where the disposal of hazardous waste is highly regulated.

[SEE PAGE 257 - FORMATTING MUCH BETTER]

COMPANY A YEAR 1 YEAR 2 YEAR 3
Sales revenue (millions) $3,430 $3,950 $3,810
Expenses (millions) $462 $466 $467
Amount of hazardous waste generated (metric tons) 11,300 10,543 11,567
Percent of hazardous waste recycled 66% 70% 75%
(1) Number and;
(2) aggregate quantity (metric tons) of reportable spills;
(3) quantity recovered (metric tons)
(1) 1
(2) 4,231
(3) 603
(1) 0
(2) 0
(3) 0
(1) 0
(2) 0
(3) 0
Percentage of products sold that are recyclable or
reusable n.d.* n.d. n.d.
(1) Weight of end-of-life material recovered (metric tons);
(2) percentage recycled
(1) 6,700
(2) 7%
(1) 6,821
(2) 8.8%
(1) 6,984
(2) 10.5%
Percentage of products by revenue that contain IEC 62474 declarable substances, arsenic
compounds, antimony compounds, or beryllium
compounds
0.03% 0.04% 0.03%
Number and duration of project delays related to
ecological impacts n.a.** n.a. n.a.
Total capacity of photovoltaic (PV) solar modules
produced (GW) 17.5 18.4 19.3
Total project development assets (millions) $0 $0 $0
* n.d. stands for “not disclosed”
** n.a. stands for “not available:
COMPANY B YEAR 1 YEAR 2 YEAR 3
Revenue (millions) $9,422 $9,500 $9,720
Expenses (millions) $1,403 $1,500 $1,876
Amount of hazardous waste generated (metric tons) 4,580 4,854 4,754
Percent of hazardous waste recycled 90% 90% 90%
(1) Number and;
(2) aggregate quantity (metric tons) of reportable
spills;
(3) quantity recovered (metric tons)
(1) 3
(2) 210
(3) 50
(1) 2
(2) 87
(3) 22
(1) 2
(2) 110
(3) 44
Percentage of products sold that are recyclable or
reusable n.d. n.d. n.d.
(1) Weight of end-of-life material recovered (metric tons);
(2) percentage recycled
(1) 5,230
(2) 0%
(3) 4,834
(4) 0%
(4) 5,190
(5) 10%
Percentage of products by revenue that contain IEC
62474 declarable substances, arsenic compounds,
antimony compounds, or beryllium compounds
2.4% 2.6% 3%
Number and duration of project delays related to
ecological impacts 1; 32 days 0; 0 days 1; 19 days
Total capacity of photovoltaic (PV) solar modules
produced (GW) 14.6 15.4 15.9
Total project development assets (millions) $1.56 $1.68 $1.99

A

A

A. Company A spends less per metric ton of end-of-life material recovered, demonstrating a greater ability to lower costs

  1. This question evaluates Learning Objective 7.
    A. This is CORRECT. To answer this question, one must be able to identify the metrics that lend insight into the efficacy of product take-back programs, connect that metric to its associated channel(s) of financial impact, and compare performance across the two companies. The case points out that, “While product take-back, recycling, and disposal typically require upfront investments, it can increase revenues and lower long-term costs by reusing recovered materials in manufacturing processes when managed well.” The case data contains performance information for the metric “(1) weight of end-of-life material recovered (metric tons); (2) percentage recycled.” Combined, one understands that weight of end-of-life material recovered lends insight into the extent to which companies can reduce input costs by using recovered material (see Section 8.2.1.2.). When normalized, one finds that Company A’s material recovery contributes less to operating expense (see Section 4.3.2.):
    COMPANY A YEAR 1 YEAR 2 YEAR 3
    Operating expenses (millions) $462 $466 $467
    (1) Weight of end-of-life material recovered (metric tons)
    6,700 6,821 6,984
    Operating expenses per metric ton of end-of-life material recovered (millions) $0.07 $0.07 $0.07
    COMPANY B YEAR 1 YEAR 2 YEAR 3
    Operating expenses (millions) $1,403 $1,500 $1,876
    (1) Weight of end-of-life material recovered (metric tons) 5,230 4,834 5,190
    Operating expenses per metric ton of end-of-life material recovered (millions)$0.27 $0.31 $0.36

B. This is incorrect. Company B’s weight of end-of-life material is decreasing.
C. This is incorrect. While it is true that Company A has been recycling end-of-life
material longer, recycling rates are not enforced by regulators for the companies in this case.
D. This is incorrect. While it may be true that capital expenditures were required for Company B to recycle recovered material, no information in the case is provided to determine if those expenditures were made and/or the magnitude of such an
expense.

38
Q

Question:

  1. Assume Company A decides to invest in the new heat pump technology and has the ability to “go to market” in 1.5 years. Which two of the following metrics can be used to inform the company’s expected growth rate associated with this decision? (Choose two.)
    A. Retained earnings
    B. Percentage of eligible products by revenue certified to the Energy Star® program
    C. Net cash flow
    D. Total amount of monetary losses as a result of legal proceedings associated with product safety
    E. Fixed assets

CASE 9: APPLIANCE MANUFACTURING INDUSTRY
Companies in the Appliance Manufacturing industry are involved in the design and manufacturing of household appliances and hand tools. Companies often have global operations, with products manufactured and sold around the world. Sales typically occur through retail stores.
Across the industry, managing environmental impacts throughout the product lifecycle has become increasingly important. Since appliances account for a significant proportion of home energy and water use, consumer decisions are often made with product efficiency and cost of ownership top of mind. Companies may have an opportunity to differentiate themselves where products are less costly to own and operate than competitors. Consumers often look to third-party certifications such as Energy Star® and compliance with standards such as those issued by the Association of Home Appliance Manufacturers (AHAM) for reliable information about product efficiency and sustainability.
Product safety is also of the utmost important to appliance manufacturers, as product malfunctions can have serious implications for customers, ranging from property damage, injury, or even death. In addition to causing negative consumer sentiment, safety-related incidents can expose firms to costly litigation and failure to report known safety hazards can result in civil penalties. Companies that proactively manage product safety by dedicating appropriate resources to quality control and testing can minimize the possibility of a product malfunction or recall.
The senior leadership of Company A is considering investing in new heat pump technology for its line of tumble dryers. The technology has the potential to improve the energy efficiency of the products and reduce drying times. It could also potentially contribute to achieving the highest energy efficiency rating on the market. Before committing the requisite research and development (R&D) for adoption, the company’s leadership needs to evaluate the impact of the investment on profitability. Company A currently commands about 20% of the laundry appliance market. The market is expected to grow at a compound annual growth rate (CAGR) of 4.5% over the next 5 years, driven largely by the development of “smart” and energy-efficient products.

COMPANY PERCENTAGE OF ELIGIBLE
PRODUCTS BY REVENUE CERTIFIED TO THE ENERGY STAR® PROGRAM

TOTAL AMOUNT OF MONETARY LOSSES AS A RESULT OF LEGAL PROCEEDINGS ASSOCIATED WITH PRODUCT SAFETY

REVENUE
Company A 28% €2.80 €15.99
Company B 40% €1.10 €17.89
Company C 100% - €8.20
Company D 0% €0.82 €7.31
Company E 10% €2.50 €11.58
Company F 25% €0.94 €14.78
Company G 36% €1.60 €15.60
Company H 85% €1.10 €16.98
Company I 41% €2.90 €21.32
Company J 45% €3.10 €25.11

Mean 41% €1.69 €15.48
Median 38% €1.35 €15.80
Standard Deviation 30.7 0.93 5.48

A

B & C

B. Percentage of eligible products by revenue certified to the Energy Star® program
C. Net cash flow

  1. This question evaluates Learning Objective 9.
    A. This is incorrect. Retained earnings is not discussed in the FSA Level II curriculum. Even so, retained earnings would not directly inform the company’s growth rate related to the decision to invest in product-level efficiency improvements. By definition, retained earnings provides a measure of a company’s accumulated profits that are kept for future use (i.e., have not been
    paid out to shareholders).
    B. This is CORRECT. This metric provides information about how the company is positioned in an expanding market for energy efficient products. Performance on this metric can lend insight into the extent to which the company may be able to boost revenue growth and capture additional market share. See Section 8.2.3.
    C. This is CORRECT. When determining a company’s growth rate, projections
    apply to net cash flows –not just revenues. It is important to factor in changes to both a company’s revenues and expenses to understand growth potential (see Section 8.2.3.). By definition, net cash flow factors in both revenues (cash inflows) and expenses (cash outflows) within a given period of time.
    D. This is incorrect. This metric captures legal expenses and can be used to inform assumptions regarding future liabilities associated with product safety, which is not directly associated with the company’s decision to invest in efficiency-boosting technology for its products. See Section 8.2.1.4.
    E. This is incorrect. No information in the case suggests that Company A’s fixed assets will be impacted by the decision to invest in the new heat-pump technology. See Section 8.2.1.3
39
Q

Question:
27. Assuming normal distribution, how should Company A’s performance on the metric “percentage of eligible products by revenue certified to the Energy Star® program” be described when expressed in terms of standard deviation? Company A’s performance falls:
A. Between 1 and 2 standard deviations above the mean
B. Between 1 and 2 standard deviations below the mean
C. Between 0 and 1 standard deviations above the mean
D. Between 0 and 1 standard deviations below the mean

CASE 9: APPLIANCE MANUFACTURING INDUSTRY
Companies in the Appliance Manufacturing industry are involved in the design and manufacturing of household appliances and hand tools. Companies often have global operations, with products manufactured and sold around the world. Sales typically occur through retail stores.
Across the industry, managing environmental impacts throughout the product lifecycle has become increasingly important. Since appliances account for a significant proportion of home energy and water use, consumer decisions are often made with product efficiency and cost of ownership top of mind. Companies may have an opportunity to differentiate themselves where products are less costly to own and operate than competitors. Consumers often look to third-party certifications such as Energy Star® and compliance with standards such as those issued by the Association of Home Appliance Manufacturers (AHAM) for reliable information about product efficiency and sustainability.
Product safety is also of the utmost important to appliance manufacturers, as product malfunctions can have serious implications for customers, ranging from property damage, injury, or even death. In addition to causing negative consumer sentiment, safety-related incidents can expose firms to costly litigation and failure to report known safety hazards can result in civil penalties. Companies that proactively manage product safety by dedicating appropriate resources to quality control and testing can minimize the possibility of a product malfunction or recall.
The senior leadership of Company A is considering investing in new heat pump technology for its line of tumble dryers. The technology has the potential to improve the energy efficiency of the products and reduce drying times. It could also potentially contribute to achieving the highest energy efficiency rating on the market. Before committing the requisite research and development (R&D) for adoption, the company’s leadership needs to evaluate the impact of the investment on profitability. Company A currently commands about 20% of the laundry appliance market. The market is expected to grow at a compound annual growth rate (CAGR) of 4.5% over the next 5 years, driven largely by the development of “smart” and energy-efficient products.

COMPANY PERCENTAGE OF ELIGIBLE
PRODUCTS BY REVENUE CERTIFIED TO THE ENERGY STAR® PROGRAM

TOTAL AMOUNT OF MONETARY LOSSES AS A RESULT OF LEGAL PROCEEDINGS ASSOCIATED WITH PRODUCT SAFETY

REVENUE
Company A 28% €2.80 €15.99
Company B 40% €1.10 €17.89
Company C 100% - €8.20
Company D 0% €0.82 €7.31
Company E 10% €2.50 €11.58
Company F 25% €0.94 €14.78
Company G 36% €1.60 €15.60
Company H 85% €1.10 €16.98
Company I 41% €2.90 €21.32
Company J 45% €3.10 €25.11

Mean 41% €1.69 €15.48
Median 38% €1.35 €15.80
Standard Deviation 30.7 0.93 5.48

A

D. Between 0 and 1 standard deviations below the mean

  1. This question evaluates Learning Objective 6.
    A. This is incorrect. See the explanation provided for answer “D” below.
    B. This is incorrect. See the explanation provided for answer “D” below.
    C. This is incorrect. See the explanation provided for answer “D” below.
    D. This is CORRECT. To determine Company A’s relative performance expressed in terms of standard deviation, one must calculate the difference between Company A’s performance and the mean, then divide the difference by the standard deviation of the dataset (see Section 5.2.):
    Company A’s performance on this metric is -0.42 standard deviations, or between 0 and 1 standard deviations below the mean.
40
Q

Question:
28. Which three of the five factors lend the most insight into the way product safety impacts the financial performance of Company A? (Choose three.)
A. Direct financial impacts and risk
B. Legal, regulatory, and policy drivers
C. Industry norms, best practices, and competitive drivers
D. Stakeholder concerns and social trends
E. Opportunities for innovation

CASE 9: APPLIANCE MANUFACTURING INDUSTRY
Companies in the Appliance Manufacturing industry are involved in the design and manufacturing of household appliances and hand tools. Companies often have global operations, with products manufactured and sold around the world. Sales typically occur through retail stores.
Across the industry, managing environmental impacts throughout the product lifecycle has become increasingly important. Since appliances account for a significant proportion of home energy and water use, consumer decisions are often made with product efficiency and cost of ownership top of mind. Companies may have an opportunity to differentiate themselves where products are less costly to own and operate than competitors. Consumers often look to third-party certifications such as Energy Star® and compliance with standards such as those issued by the Association of Home Appliance Manufacturers (AHAM) for reliable information about product efficiency and sustainability.
Product safety is also of the utmost important to appliance manufacturers, as product malfunctions can have serious implications for customers, ranging from property damage, injury, or even death. In addition to causing negative consumer sentiment, safety-related incidents can expose firms to costly litigation and failure to report known safety hazards can result in civil penalties. Companies that proactively manage product safety by dedicating appropriate resources to quality control and testing can minimize the possibility of a product malfunction or recall.
The senior leadership of Company A is considering investing in new heat pump technology for its line of tumble dryers. The technology has the potential to improve the energy efficiency of the products and reduce drying times. It could also potentially contribute to achieving the highest energy efficiency rating on the market. Before committing the requisite research and development (R&D) for adoption, the company’s leadership needs to evaluate the impact of the investment on profitability. Company A currently commands about 20% of the laundry appliance market. The market is expected to grow at a compound annual growth rate (CAGR) of 4.5% over the next 5 years, driven largely by the development of “smart” and energy-efficient products.

COMPANY PERCENTAGE OF ELIGIBLE
PRODUCTS BY REVENUE CERTIFIED TO THE ENERGY STAR® PROGRAM

TOTAL AMOUNT OF MONETARY LOSSES AS A RESULT OF LEGAL PROCEEDINGS ASSOCIATED WITH PRODUCT SAFETY

REVENUE
Company A 28% €2.80 €15.99
Company B 40% €1.10 €17.89
Company C 100% - €8.20
Company D 0% €0.82 €7.31
Company E 10% €2.50 €11.58
Company F 25% €0.94 €14.78
Company G 36% €1.60 €15.60
Company H 85% €1.10 €16.98
Company I 41% €2.90 €21.32
Company J 45% €3.10 €25.11

Mean 41% €1.69 €15.48
Median 38% €1.35 €15.80
Standard Deviation 30.7 0.93 5.48

A

A, B & D

A. Direct financial impacts and risk
B. Legal, regulatory, and policy drivers
D. Stakeholder concerns and social trends

  1. This question evaluates Learning Objective 4.
    A. This is CORRECT. This factor relates to the likelihood that a sustainability issue will impact the financial performance of a company. One can determine if this factor is relevant by asking “are impacts associated with this issue reflected in existing line items on a company’s financial statement?” See Section 3.1. Evidence in the case suggests that the issue of product safety would be directly reflected in financial statements in the form of litigation expenses or potential legal liabilities, and operating expenses related to quality control and testing.
    B. This is CORRECT. This factor relates to the existing, emerging, or evolving regulations or policies that can create risks or opportunities for companies. The case specifies that companies may be subject to costly litigation as a result of product safety-related incidents and/or subject to civil penalties for failing to disclose the risks associated with a product. See Section 3.1.
    C. This is incorrect. This factor relates to current and best practices by peer
    firms associated with a particular sustainability issue. See Section 3.1. No evidence in the case suggests that peer practices significantly influence Company A’s management decisions and performance related to product safety.
    D. This is CORRECT. Stakeholder concerns are relevant to financial performance where they effect brand reputation or result in legal challenges (among other factors). Such concerns can shift demand for products, impact long-term growth, and even create contingent liabilities. See Section 3.1. As described in the case, product safety incidents can result in negative consumer sentiment and lead to litigation.
    E. This is incorrect. This factor relates to the potential for companies to achieve competitive advantage due to innovation, often related to the emergence of new technology (see Section 3.1.). No evidence in the case suggests that opportunities for innovation exist related to product safety.
41
Q

Question:
29. An analyst comparing peer companies’ performance related to product design and lifecycle management is focusing on Company E to determine if it is an outlier. How should the analyst describe Company E’s performance, assuming normal distribution?
A. Company E performs worse than about 84% of peers on the metric “percentage of eligible products by revenue certified to the Energy Star® program”
B. Company E performs better than about 84% of peers on the metric “percentage
of eligible products by revenue certified to the Energy Star® program”
C. Company E performs worse than about 50% of peers on the metric “total amount of monetary losses as a result of legal proceedings associated with product safety”
D. Company E performs better than about 50% of peers on the metric “total amount of
monetary losses as a result of legal proceedings associated with product safety”

CASE 9: APPLIANCE MANUFACTURING INDUSTRY
Companies in the Appliance Manufacturing industry are involved in the design and manufacturing of household appliances and hand tools. Companies often have global operations, with products manufactured and sold around the world. Sales typically occur through retail stores.
Across the industry, managing environmental impacts throughout the product lifecycle has become increasingly important. Since appliances account for a significant proportion of home energy and water use, consumer decisions are often made with product efficiency and cost of ownership top of mind. Companies may have an opportunity to differentiate themselves where products are less costly to own and operate than competitors. Consumers often look to third-party certifications such as Energy Star® and compliance with standards such as those issued by the Association of Home Appliance Manufacturers (AHAM) for reliable information about product efficiency and sustainability.
Product safety is also of the utmost important to appliance manufacturers, as product malfunctions can have serious implications for customers, ranging from property damage, injury, or even death. In addition to causing negative consumer sentiment, safety-related incidents can expose firms to costly litigation and failure to report known safety hazards can result in civil penalties. Companies that proactively manage product safety by dedicating appropriate resources to quality control and testing can minimize the possibility of a product malfunction or recall.
The senior leadership of Company A is considering investing in new heat pump technology for its line of tumble dryers. The technology has the potential to improve the energy efficiency of the products and reduce drying times. It could also potentially contribute to achieving the highest energy efficiency rating on the market. Before committing the requisite research and development (R&D) for adoption, the company’s leadership needs to evaluate the impact of the investment on profitability. Company A currently commands about 20% of the laundry appliance market. The market is expected to grow at a compound annual growth rate (CAGR) of 4.5% over the next 5 years, driven largely by the development of “smart” and energy-efficient products.

COMPANY PERCENTAGE OF ELIGIBLE
PRODUCTS BY REVENUE CERTIFIED TO THE ENERGY STAR® PROGRAM

TOTAL AMOUNT OF MONETARY LOSSES AS A RESULT OF LEGAL PROCEEDINGS ASSOCIATED WITH PRODUCT SAFETY

REVENUE
Company A 28% €2.80 €15.99
Company B 40% €1.10 €17.89
Company C 100% - €8.20
Company D 0% €0.82 €7.31
Company E 10% €2.50 €11.58
Company F 25% €0.94 €14.78
Company G 36% €1.60 €15.60
Company H 85% €1.10 €16.98
Company I 41% €2.90 €21.32
Company J 45% €3.10 €25.11

Mean 41% €1.69 €15.48
Median 38% €1.35 €15.80
Standard Deviation 30.7 0.93 5.48

A

A

A. Company E performs worse than about 84% of peers on the metric “percentage of eligible products by revenue certified to the Energy Star® program”

  1. This question evaluates Learning Objective 6.
    A. This is CORRECT. The issue of product design and lifecycle management in this industry relates to the energy efficiency of products and is measured using the metric “percentage of eligible products by revenue certified to the
    Energy Star® program.” See Section 2.1.4.
    Company E disclosed 10% of eligible products by revenue certified to the Energy Star program. The mean for the dataset is 41%, and the standard deviation is 30.7. Using this information, one can calculate Company’s E’s
    performance, expressed in terms of standard deviation.
    10%-41%=-31%
    -31%÷30.7=-1.009 (or-1 rounded)
    Company E’s performance falls about 1 standard deviation below the mean.
    Since this question assumes normal distribution, one can apply the attributes
    of a normal distribution curve (see Section 5.2.) to calculate Company E’s relative performance expressed as a percentage:
    34.1%+34.1%+13.6%+2.1%=83.9% (or 84% rounded)
    One finds that Company E’s performance falls below about 84% of its peers on this metric.
    B. This is incorrect. Using the same logic outlined in answer “A” above, one finds that Company E’s performance falls below (worse than), not above (better than), that of its peers. Given the context provided in the case, it is
    understood that higher values for this metric indicate higher performance. It is preferable to have a greater “percentage of eligible products by revenue certified to the Energy Star® program” because of consumer demand for efficient products. One also observes that Company E’s performance is lower than the
    mean (10% is less than 41%).
    C. This is incorrect. The metric “total amount of monetary losses as a result of legal proceedings associated with product safety” is associated with the issue of product quality and safety, not product design and lifecycle management. See Section 2.1.2. and 2.1.4. Furthermore, when calculated one finds
    that on this metric, Company E performs worse than approximately 15.7% of peers (0.80 standard deviations or 1 standard deviation above the mean when rounded). For this metric, higher values indicate worse performance (it is preferable to have fewer monetary losses as a result of legal proceedings associated with product safety).
    D. This is incorrect. See explanation for “C” above.