Salesforce DEV401 - Misc

Question 1

Developer Edition provides access to
A. Access to the Web services API so you can easily integrate with back-office systems
B. Straightforward and easy-to-use customization, integration, and administration tools to facilitate any small- to mid-sized deployment.
C. The Force.com platform and API

Answer 1

C. The Force.com platform and API

Question 2

Personal Edition is designed for a single user, and provides access to key contact management features such as
A. Accounts, Contacts, Opportunities, Leads, Cases, Dashboards, and Reports
B. Accounts, Contacts, and synchronization with Microsoft Outlook
C. Accounts, Contacts, Activities, Calendars, Notes and Attachments, and Reports

Answer 2

B. Accounts, Contacts, and synchronization with Microsoft Outlook

Question 3

Professional Edition is designed for businesses who need full-featured CRM functionality, and includes
A. Easy-to-use customization, integration, and administration tools to facilitate any small- to mid-sized deployment.
B. Premier Support, full mobile access, unlimited custom apps, increased storage limits, and more.
C. Accounts, Contacts, and synchronization with Microsoft Outlook

Answer 3

A. Easy-to-use customization, integration, and administration tools to facilitate any small- to mid-sized deployment.

Question 4

Unlimited Edition includes all Enterprise Edition functionality plus
A. Premier Support, full mobile access, unlimited custom apps, increased storage limits, and more.
B. Access to the Web services API so you can easily integrate with back-office systems.
C. The Force.com platform and API

Answer 4

A. Premier Support, full mobile access, unlimited custom apps, increased storage limits, and more.

Question 5

Chatter Mobile is free for customers using:
A. Enterprise Edition, Unlimited Edition, Developer Edition
B. Group Edition, Professional Edition, Enterprise Edition, Unlimited Edition
C. All Salesforce customers

Answer 5

B. Group Edition, Professional Edition, Enterprise Edition, Unlimited Edition

Question 6

Enhanced lists allow you to
A. Navigate through the list results by clicking the first page icon () at the bottom of the list.
B. Jump to a specific page of results by entering a number in the text box in the lower right corner, and then pressing ENTER.
C. Create a new view by clicking Create New View. Edit, delete or refresh the current view by clicking Edit, Delete, or , respectively.
D. All of the above
E. None of the above

Answer 6

D. All of the above

Question 7

After restricting access using organization-wide defaults, users typically get access through (select all that apply)
A. Role hierarchy, sharing rules and manual sharing
B. Explicit views
C. Implicit access (Accounts and associated child records)
D. Teams (Account, Case, and Opportunity)

Answer 7

A. Role hierarchy, sharing rules and manual sharing
C. Implicit access (Accounts and associated child records)
D. Teams (Account, Case, and Opportunity)

Question 8

Inline editing is not available in Accessibility mode, Setup pages, Dashboards, Customer Portal, or Descriptions for HTML solutions
A. True
B. False

Answer 8

A. True

Question 9

If both inline editing and enhanced lists are enabled for your organization, you can edit records directly in a list.
A. True
B. False

Answer 9

A. True

Question 10

Your administrator can create public groups and then set up sharing rules for those groups.
A. True
B. False

Answer 10

A. True

Question 11

Individual users can create personal groups to give access to their own accounts, contacts, and opportunities.
A. True
B. False

Answer 11

A. True

Question 12

Can an individual user control the sharing of records they own?
A. Yes
B. No

Answer 12

A. Yes.

Question 13

When you use the “less than,” “greater than,” “less or equal,” or “greater or equal” operators on fields that have numeric values, records with blank or “null” values are returned as if their value is
A. Null (blank)
B. Zero (0)
C. Records with blank values are not returned

Answer 13

B. Zero (0)

Question 14

Which is true?
A. Blank field values are considered zero (0) for the purposes of matches in report filters, custom list views, and account assignment rules (which assign accounts to territories).
B. Records with blank field values are not considered matches in report filters, custom list views, and account assignment rules (which assign accounts to territories).

Answer 14

B. Records with blank field values are not considered matches in report filters, custom list views, and account assignment rules (which assign accounts to territories).

Question 15

A dashboard shows data from source reports as visual components, which can be charts, gauges, tables, metrics, or Visualforce pages.
A. True
B. False

Answer 15

A. True

Question 16

Which user permissions are needed to view and refresh dashboards?
A. “Run Reports” AND “Manage Dashboards”
B. “Run Reports” AND access to dashboard folder
C. “Run Reports,” “Manage Dashboards,” AND “View All Data”

Answer 16

B. “Run Reports” AND access to dashboard folder

Question 17

How many characters must your search term have?
A. One or more
B. Two or more
C. Three or more
D. No minimum

Answer 17

B. Two or more

Question 18

Which is true? (3 answers)
A. Your search results will include all items and tags, whether or not you have permission to view them.
B. Your search results include only items and tags that you have permission to view.
C. You can filter your search results
D. You cannot filter your search results
E. You can customize columns in your search results
F. You cannot customize columns in your search results

Answer 18

B. Your search results include only items and tags that you have permission to view.
C. You can filter your search results
E. You can customize columns in your search results

Question 19

Salesforce supports the following types of tags. (2 answers)
A. Common tags are public. Any user can view a record with a common tag.
B. Personal tags are private. Only you can view any personal tags that you add to a record.
C. Public tags are shared among all users in an organization. Any user with access to the record can view the public tags that you add.
D. Private tags are hidden from other users. Only you can view a private tag you have created.

Answer 19

B. Personal tags are private. Only you can view any personal tags that you add to a record.
C. Public tags are shared among all users in an organization. Any user with access to the record can view the public tags that you add.

Question 20

Administrators can enable personal and public tags for accounts, activities, assets, campaigns, cases, contacts, contracts, dashboards, documents, events, leads, notes, opportunities, reports, solutions, tasks, and any custom objects (except relationship group members)
A. True
B. False

Answer 20

A. True

Question 21

Tags are words or short phrases that you can associate with most Salesforce records to describe and organize their data in a personalized way. Use tags to group records from various objects by a common theme or use, and then use those tags in search to make finding information fast and intuitive.
A. True
B. False

Answer 21

A. True