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Salesforce > Salesforce DEV401 - Approval, Workflow, Calendar > Flashcards

Salesforce DEV401 - Approval, Workflow, Calendar Flashcards

Salesforce Dev401 Certification

1
Q

Which functionality CANNOT be achieved by final rejection action in an Approval Process?
A. Change the status of a field to “Rejected”
B. Send an email notification
C. Unlock the record
D. Delete the Record

A

D. Delete the Record

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2
Q

Positions below $50,000 must be approved by the hiring manager, positions above $50,000 must be approved by the hiring manager and regional hiring manager. What would a developer use to declaratively fulfill the requirement?
A. Apex Code, to check the position’s salary and assign to the appropriate resource for approval
B. Approval process
C. Validation rules
D. Dynamic Routing Approval

A

B. Approval process

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3
Q 
What users can participate in an approval process?
A. Profiles
B. Roles and Subordinates
C. Active team members
D. None
A

B. Roles and Subordinates

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4
Q 
Parallel approval processes allow a record to be sent for approval to up to \_\_ different users simultaneously
A. 5
B. 10
C. 25
D. 100
A

C. 25

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5
Q

Select the two (2) possible approval choices based on multiple approvers for an approval step.
A. Approve or reject based on the first response
B. Require unanimous approval from all selected approvers
C. Require majority approval from all selected approvers
D. Require x out of y approval from all selected approvers

A

A. Approve or reject based on the first response

B. Require unanimous approval from all selected approvers

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6
Q 
A user at Universal Container has reported an issue with respect to approval process. You need to analyze this issue by reviewing the debug messages that get generated for this particular user. Which feature of the platform can be used to support this requirement.
A. Debug Log 
B. System Log 
C. Setup Audit Trail 
D. Field level security
A

A. Debug Log

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7
Q

Which of the following cannot be used to build a complete Custom Tab.
A. Display an external web page
B. Display data using a VisualForce page
C. Show data from a custom object using the native user interface
D. Display the approval process using an Apex page

A

D. Display the approval process using an Apex page

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8
Q 
A user at Universal Container has reported an issue with respect to approval process. You need to analyze this issue by reviewing the debug messages that get generated for this particular user. Which feature of the platform can be used to support this requirement.   
A. Debug Log 
B. System Log 
C. Setup Audit Trail 
D. Field level security
A

A. Debug Log

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9
Q

A developer has created a time-based workflow that escalates a Lead record 10 days after it has been created if no updates have occurred. What is the best way for the developer to test that the new time based workflow rule is functioning?
A. Create a new lead record; view the outbound messages queue
B. Setup the developer for time-based workflow queue; create a new lead record; view the time-based workflow queue
C. Create a new lead record; view the time-based workflow queue
D. None of the Above

A

C. Create a new lead record; view the time-based workflow queue

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10
Q

When a new workflow rule is created it does not affect existing records
A. True
B. False

A

A. True

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11
Q

A developer has created a time-based workflow that escalates a Lead record 10 days after it has been created if no updates have occurred. What is the best way for the developer to test that the new time based workflow rule is functioning? (2 answers)
A. User Debug Logs setup the Developer; create a new lead record; review debug logs
B. Create a new lead record; view the time-based workflow queue
C. Setup the developer for time-based workflow queue; create a new lead record; view the time-based workflow queue
D. Create a new lead record; view the outbound messages queue

A

A. User Debug Logs setup the Developer; create a new lead record; review debug logs
B. Create a new lead record; view the time-based workflow queue

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12
Q

Time dependent workflows can be used when a rule is set to be evaluated “Every time a record is created or updated”
A. True
B. False

A

B. False

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13
Q

In the Recruiting application, a Position that is of type “Critical” should not be open for more than 14 days. How will you develop the business logic to fulfill this?
A. Time-dependent workflow action to send an e-mail to the owner after 14 days
B. Time-dependent workflow action to send the record to owner for review after 14 days.
C. Time-dependent workflow action to send an e-mail to owner before 14 days
D. Time-dependent workflow action to close the position after 14 days

A

B. Time-dependent workflow action to send the record to owner for review after 14 days.

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14
Q

Time-dependent workflow will NOT work with which type of workflow evaluation criteria?
A. Only when a Record is created
B. Every time a record is created or edited
C. Every kind of workflow evaluation criteria
D. When a Record is edited and it did not previously meet the rule criteria

A

B. Every time a record is created or edited

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15
Q 
Which of the following cannot be done via Workflow?
A. Create a Task
B. Create an Event
C. Create an Email Alert
D. Create an Outbound Message
A

B. Create an Event

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16
Q 
Salesforce.com processes rules in the following order, where rules are defined as follows: 1. Validation rules 2. Assignment rules 3. Auto-response rules 4. Workflow rules with immediate actions 5. Escalation rules
A. 1->2->3->4->5
B. 1->3->4->2->5
C. 4->1->2->3->5
D. 1->3->5->4->2
A

A. 1->2->3->4->5

17
Q

Within a custom recruiting application, Universal Containers uses a custom Position object to track positions. Positions expire 90 days after they have been approved. A Workflow Rule is in place to send an email to the hiring manager listed on a position 15 days before the expiration date. What will happen if the expiration date of a position is extended by 30 days?
A. An email will be sent 15 days before the original expiration date
B. An email will be sent 15 days before the updated expiration date
C. An email will be sent on the original expiration date
D. An email will not be sent

A

B. An email will be sent 15 days before the updated expiration date

18
Q 
Case escalation rules triggered on the last modification will be reset each time a user
A. Reads a Case
B. Edits a Case
C. Creates a Case
D. None of the above
A

B. Edits a Case

19
Q 
All of the following actions may take place on a Workflow Rule EXCEPT :
A. Outbound API message
B. Update Field
C. Create a Task
D. Create an Event
A

D. Create an Event

20
Q

You must be a user of salesforce.com in order to receive an email notification in the case escalation process.
A. True
B. False

A

B. False

21
Q 
If you have an email campaign and a telemarketing campaign that both influenced the same opportunity, and you designated the email campaign as the primary campaign source, the campaign statistics opportunities fields will be populated for the?
A. Email Campaign
B. Telemarketing Campaign
C. Both Campaigns
D. Blank
A

A. Email Campaign

22
Q 
All of the following are allowed when creating an initial submission action for a Workflow Approval process EXCEPT:
A. Send an email notification
B. Unlock the record
C. Create a task
D. Update a field value
A

B. Unlock the record

23
Q

When a record has been rejected by all approvers, Salesforce executes all final rejection actions. Which of the following is NOT a possible final rejection action?
A. Lock the record from being edited
B. Send an email to a designated recipient
C. Delete the record
D. Update a field on the record

A

C. Delete the record

24
Q 
A Workflow Approval process may be used for all of the following objects EXCEPT :
A. Opportunity
B. Users
C. Assets
D. Contracts
A

B. Users

25
Q

Approval related history list has all the fields present on the Approval layout
A. True
B. False

A

B. False

26
Q

The Status field cannot be updated by an Approval Process
A. True
B. False

A

B. False

27
Q

When a record has been rejected by all approvers, Salesforce executes all final rejection actions. Which of the following is NOT a possible final rejection action?
A. Lock the record from being edited
B. Send an email to a designated recipient
C. Delete the record
D. Update a field on the record

A

C. Delete the record

28
Q

Within a custom recruiting application, Universal Containers uses a custom Position object to track positions. Positions expire 90 days after they have been approved. A Workflow Rule is in place to send an email to the hiring manager listed on a position 15 days before the expiration date. What will happen if the expiration date of a position is extended by 30 days?
A. An email will be sent 15 days before the original expiration date
B. An email will be sent 15 days before the updated expiration date
C. An email will be sent on the original expiration date
D. An email will not be sent

A

B. An email will be sent 15 days before the updated expiration date

29
Q

For an Approval Process, when would formula entry criteria be used instead of standard criteria?
A. To determine whether User profile evaluates to ‘System Administrator’
B. To determine whether the record is newly created
C. To determine whether the record has been updated
D. To determine whether a field has been changed

A

D. To determine whether a field has been changed

30
Q

When a record has been rejected by all approvers, Salesforce executes all final rejection actions. Which of the following is NOT a possible final rejection action?
A. Lock the record from being edited
B. Send an email to a designated recipient
C. Delete the record
D. Update a field on the record

A

C. Delete the record

31
Q

Workflow Rules are automated processes that trigger criteria based on your business requirements
A. True
B. False

A

A. True

32
Q 
Workflow capabilities do NOT include
A. Tasks and Alerts
B. Field Updates
C. Run Reports
D. Outbound Messaging
E. Approval Processes
F. Dashboard Refresh
G. Load Data through Data Loader
A

C. Run Reports
F. Dashboard Refresh
G. Load Data through Data Loader

Salesforce (9 decks)

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