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ERP > Sales v1 > Flashcards

Sales v1 Flashcards

1
Q

Sequenz Order2Cash

A 
Create Sales Order
Check Credit Limit
Check Inventory Availability
Confirm Order
Trigger Procurement / Request goods from Warehouse
Create Delivery
Create Delivery List
Pick Goods
Pack Goods
Issue Goods
Send Invoice
Receive Payment
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2
Q

Organizational Levels in Sales

A 
Client
Conpany Code
Sales Organization
Plant
Storage Location
Distribution Channel 
Sales Area
Division
Credit Control Area
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3
Q

Business Partner Master Data (Sales)

A 
General Data
- Address
- Communication Data
- Unloading Point
Company Code Data
- Bank Data
- Insurance Data
- Reminder Data
Sales Area Data
- Pricing Data
- Delivery Data
- Shipping Conditions
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4
Q

Welche Shipping Conditions gibt es?

A 
Prices
Discounts
Surcharges
Freights
Taxes
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5
Q

RFQ

A

Created and sent by customer without obligation

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6
Q

Quotation

A

Created and sent by supplier

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7
Q

RFQ content

A 
Prices
Availability
Quality
Conditions
Quantities
Dates
Texts
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8
Q

Quotation content

A

price

delivery date

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9
Q

What can trigger a sales order?

A

Contact with customer
Quotation
Contract or scheduling agreement

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10
Q

Content of a sales Order (header)

A

Order Date
Customer Data
Total Price
Texts

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11
Q

Content of a sales Order (item data)

A 
Product/ service number and description
Quantities
Price, discounts
Delivery Date
Other price conditions
texts
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12
Q

Content of a sales order (deliver schedule lines)

A

Quantities and dates for an item

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13
Q

Features and Functions for a sales order process

A 
Dynamic product proposal
Material listing and exclusion
cross selling
free goods
material determination (substitution)
availability check
pricing
determination of route and shipping point
credit limit check
requirement transfer to mrp
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14
Q

Welches Dokument wird zu Anfang des Delivery Prozesses erstellt?

A

Outbound delivery document

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15
Q

Welche drei Lieferarten an Kunden gibt es?

A

Collection of Customer Orders
Partial Delivery
Complete Delivery

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16
Q

Creation of Outbound Delivery

A 
Is delivery allowed?
Availability checked and confirmed
weight and volume of delivery calculated
route is determined
Information relevant for export is added
Picking location is assigned
Batch is determined
Inspection Lot for QM is created
Customer order is updated
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17
Q

Picking

A

Quantities are defined by delivery document
Storage Locations are determined automatically
Serial Number and batch number assignment is supported
Picking is integrated with warehouse management

18
Q

Packing

A

Determination of allowed packaging material for a product is supported
Packing into Handling Units
Control weight and volume

19
Q

Goods Issue: Which four influences does it trigger?

A

Change of legal ownership
Stock Quantities Reduced
Postings for GL accounts triggered
Completes shipping

20
Q

On which documents can an invoice be based?

A

Sales order

outbound delivery

21
Q

Payment: which functions does an ERP have?

A

Assignment of invoices to payment

handling of differences between invoices and payment

22
Q

What completes the order to cash process?

A

payment

23
Q

Welchen Sales Force Support bietet S4/HANA Enterprise Managemen?

A

Sales Lead Mgmt.
Opportunity Mgmt.
Activity Mgmt.
Account and Contact Mgmt.

24
Q

Sales Lead management

A

Collects any potential sales information at the beginning phase of a sales pipeline

25
Q

Opportunity Management

A

Records recognized sales possibilities and tracks the progress across the sales cycle

26
Q

Activity mgmt

A

Plan, track and organize sales activities throughout the entire customer relationship life cycle

27
Q

account and contact management

A

delivers sales force a holistic view of each customer with identified key contact and account data

28
Q

Was bietet S/4HANA im order and contract management

A 
Sales Master Data Management
Pricing Management
Sales Contract Management
Sales/Solution Quotation Management
Sales Order management and processing
Business solution portfolio
sales & solution billing
sales monitoring and analytics
sales rebates management & commissions management
claims, returns and refunds management
29
Q

Übersicht Order 2 Cash

A 
Presales
Sales: Quotation
Sales: Order
MRP: demand management
warehouse
accounting
30
Q

Was passiert nach der Creation der Sales Order?

A

Check Credit Limit

31
Q

Wie ist die hierarchie vom Sales unter dem Client aufgebaut?

A

Client
Sales Office
Sales Group
Sales Person

32
Q

Which documents are based on a sales order?

A

Delivery Document

Bill

33
Q

Sales Order from PDF: What can a representative do with a SO Request?

A

Verify Order Data
Simulate Order Creation
Confirm Order Creation

34
Q

Which Sales Documents Exist?

A 
Sales Scheduling Agreements
Sales Contracts
Sales Orders
Sales Quotations
Customer Returns
Debit/Credit memo requests
35
Q

Which Exceptions can occur during a sales order handling?

A 
Incomplete Data
Blocks
Delivery Issues
Unconfirmed quanitites in order
shipping issues in the delivery
invoicing issues
supply issues
trade compliance issues
approval status
36
Q

What is predicted delivery delay?

A

Allows to monitor how likely a sales order will be delayed.

37
Q

On which data does predicted delivery delay base its prediction?

A

P Delay for outbound delivery

P Delay for creation of goods issue

38
Q

With which document does the shipping process start?

A

Outbound delivery document

39
Q

What steps does the ODD support?

A

Picking
Packing
Goods Issue

40
Q

Which functions does an ERP have for shipping?

A

Shipping Point determination
Route determination
Scheduling

41
Q

When can picking be executed?

A

Automatically during OD creation
Regularly
According to workload

ERP (4 decks)

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