Sales Truth Flashcards

1
Q

Our _____ is our most critical weapon, there is almost nothing we can do to increase effectiveness as much as fixing our messaging.

A

Sales story

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2
Q

Particularly in larger, more complex, and longer sales-cycle deals, the advantage goes to _______ (4 things)

A

The salesperson who does the best discovery work

meets with the most stakeholders and influencers

who best understands the various constituencies’ needs and desires

and who builds both the best relationships and most consensus—all before presenting.

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3
Q

____ is the discipline of making appointments with yourself to work on your highest-value, highest-payoff activities.

A

Time blocking

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4
Q

Top producers prioritize the _____.

A

Top of the sales funnel because they know that doing so ensures a healthy, balanced pipeline.

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5
Q

______ allows you to reach prospects before they’re distracted or overwhelmed.

A

Early morning outbound calling and messaging

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6
Q

______ describe the types of prospects that belong on your target list. The characteristics of your very best customers—the ones who love you, who appreciate the value you deliver and the outcomes you, your company, or solution provide.

A

Ideal Customer Profiles

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7
Q

A ______ and _______ changes everything, and I mean everything!

A

A compelling, customer issue

a customer outcome-focused, differentiating message

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8
Q

______ Is the Most Common Sales Story Sin.

A

Self-Focused Messaging

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9
Q

Customers do NOT care what you do, how much you love your company or your product, or how long you’ve been in business. They want to know _____.

A

what is in it for them.

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10
Q

The two keys to powering-up your sales story.

A
  1. Stop saying and writing the lazy, thoughtless, easy, weak, self-focused drivel that just about every salesperson uses.
  2. Alter your messaging to begin with the OUTCOMES you produce for your customers.
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11
Q

Nothing will make your messaging more powerful than trading out the _____ for ____.

A

Self-focused language

customer-focused language

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12
Q

Leading with ______ and ______ is exponentially more powerful than describing your ______.

A

customer issues addressed

customer outcomes achieved

company history, organizational structure, or product’s features.

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13
Q

Salespeople must be armed with _____.

A

A range of case studies that cover the gamut of their company’s offerings and the types of situations where those offerings apply.

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14
Q

A solid, usable case study has three very simple components. They are _____.

A
  1. The customer’s situation when we found them or became engaged
  2. What we did
  3. The outcome
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15
Q

True sales hunters prioritize _______.

A

Prospecting

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16
Q

When prospecting, sell the ____.

A

Value the prospect will receive from spending just a little bit of time with you.

17
Q

When we face resistance and the buyer is hesitant to commit the time to meet with us, all of our energy should go toward _____.

A

Selling the value of the meeting for the prospect.

18
Q

We earn the return call by ______.

A

Persevering

19
Q

______ precedes presentation.

A

Discovery

20
Q

It Is Impossible to Be a Trusted Advisor When You ______.

A

Pitch Before You Probe.

21
Q

_____ + _____ = Top Sales Performer.

A

Hard Work + Mastery of the Basics