Salary Increase Flashcards

During Assignment

1
Q

What are some specific techniques for active listening in this situation?

A
  • Maintaining eye contact
  • Nodding
  • Summarizing their points
  • Avoiding interruptions
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2
Q

Why should you avoid saying YES to a salary raise the first time the topic is brought by consultant ?

A

It’s important to gather all the information, consider internal and external factors, and obtain necessary approvals before discussing potential solutions.

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3
Q

How can you address the emotional aspect of salary discussions?

A

By remaining calm, professional, and empathetic, and focusing on facts.

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4
Q

What does it mean to ‘bring back to reality’ high expectations?

A

It involves providing realistic context about salary ranges, budget constraints, or company policies in a respectful manner.

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5
Q

Give an example of how to ‘bring back to reality’ a consultant’s high expectations.

A

‘I understand your desired increase, but it’s significantly above the typical range for this role. Let’s discuss the factors that influence salary adjustments here.’

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6
Q

Why is it crucial to explain the next steps at the end of the meeting?

A

It provides clarity, reduces anxiety, and sets expectations for what will happen next.

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7
Q

What are some examples of ‘next steps’ you might communicate?

A
  • ‘I will review your request with management’
  • ‘I’ll gather some data on market rates’
  • ‘I will schedule a follow-up meeting to discuss this further.’
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8
Q

Why is it important to ask about the consultant’s motivation for a raise?

A

It helps to understand their perspective, identify underlying issues, and determine if the request is justified.

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9
Q

How does understanding long-term motivation help?

A

It helps assess if the increase will truly lead to sustained performance improvement and alignment with career goals.

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10
Q

What is the purpose of asking about specific contributions or projects?

A

To gather concrete evidence of their value and performance, which supports or refutes their request.

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11
Q

Why ask if their tasks have evolved or if they’ve taken on more responsibilities?

A

Increased responsibility justifies a salary increase.

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12
Q

Why is it important to ask for concrete examples of projects/tasks?

A

To avoid general or emotional statements and get specific evidence of their contributions and accomplishments.

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13
Q

Why ask if they have discussed this with their manager?

A

To ensure alignment and avoid surprises, as the manager’s feedback is crucial.

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14
Q

Why explain that the increase depends on manager satisfaction and budget availability?

A

To be transparent about the decision-making process and manage expectations.

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15
Q

How do you define an ‘unreasonable’ increase request?

A

An increase that is higher than 2%.

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16
Q

What are some strategies for managing expectations when faced with excessive demands?

A
  • Acknowledge the request
  • Explain the company’s salary policies and budget constraints
  • Provide data on market rates
17
Q

Why might it be helpful to discuss potential increase ranges during the signing process?

A

It can proactively manage expectations and prevent misunderstandings later on.

18
Q

Is it always appropriate to mention a specific CHF amount or percentage range during the signing process regarding potential increases?

A

It can be helpful, but it’s important to phrase it carefully as a general guideline and not a guarantee.

19
Q

What are the risks of setting a hard number during the signing process?

A

It could limit flexibility in the future if circumstances change significantly.

20
Q

Why is it important to acknowledge the value of the consultant’s work?

A

It shows appreciation and helps maintain a positive relationship, even if the request cannot be fully met.

21
Q

Why is it helpful to refer to market standards?

A

It provides an objective benchmark for salary discussions.

22
Q

What does ‘explore other options’ mean in the context of a salary increase request by a consultant ?

A

This could include performance bonuses, additional training, increased visibility within the company, or a future salary review.

23
Q

Why offer a reevaluation in the future?

A

It provides hope and motivates the consultant to continue performing well.

24
Q

What is the benefit of asking ‘What other solutions could we explore together?’

A

It promotes a collaborative approach and allows the consultant to participate in finding a solution.

25
When is it appropriate to suggest a break?
When emotions are running high, and the conversation is becoming unproductive.
26
How do open-ended questions encourage listening?
They prompt the consultant to elaborate on their concerns, providing valuable insights and demonstrating your commitment to understanding their perspective.