Knowledge Theory Flashcards
What is the first step when a consultant asks for a raise?
Involve the AM (Account Manager) on a need-to-know basis.
What should be discussed with the client if a consultant has worked less than 2,000 hours and is asking for a raise?
Discuss fee increase first with the client. Has the value of the consultant increased over time ?
What should be the impact on GM1 if the consultant has worked less than 2,000 hours?
GM1 should not be impacted.
Under what condition should an increase be given if the consultant has worked less than 2,000 hours?
Increase only if we can impact the client.
What is the reasonable range for a salary increase if the consultant has worked more than 2,000 hours?
Keep the increase within the range of 0.1 % and 2% of the original salary.
How often can a consultant receive a salary increase within the standard range?
Once a calendar year maximum.
When can a salary increase be above 2%?
Above 2% is possible if there is a change of role or skills level.
What are the two plans for managing salary increases if a consultant has worked more than 2’000 hours ?
Plan A: Increase client fee to keep the same GM1.
Plan B: Increase with impact on GM1.
What is the limitation regarding total discount applied in Plan B?
The total discount applied (including any impact from salary increases) can’t exceed the approved sales discount guidelines.
What should be scheduled for long-term assignments regarding salary increases?
Schedule a meeting with the client once a year to address this topic.
What should be set for consultants regarding salary if performing well on long-term assignments?
Set clear increase expectations for consultants if performing well already during recruitment process.
On what rate is the sales discount applicable?
Discount applicable on the original client rate.
Does the sales discount accumulate?
Does NOT accumulate.
What is the discount on the standard rate for less than 1000 hours worked?
0%
What is the discount on the standard rate for 2001h to 3000h worked?
4%
What is the discount on the standard rate for more than 5000h worked?
10%
How are the prices determined?
Our prices are based on market salaries.
How do you calculate the salary used to calculate our prices from the monthly salary in the pricelist?
Divide the monthly salary by 167.
What should you ensure when more than one profile is hired from the same role at the same time?
Make sure the salaries offered don’t discriminate one of them.
How are training cost requests from a client handled?
Training costs are invoiced to the client.
What are the options regarding salary payment during training?
If salary is paid during training, hours are to be invoiced.
Alternative: no salary paid.
How are other benefits/perks requests handled?
Invoiced with a markup of 1.2.
How is the request for 5 weeks of holidays instead of 4 with the same base hourly salary treated?
It is considered a salary increase.
What should be used when you discuss offering 5 weeks of holidays?
Use the new tab 5-week holidays in the GM1 Calculator.
