Safety, Quality

Question 1

Performance improvement

Answer 1

PI is one approach that organizations use to learn how processes (e.g., discharge process, medication delivery to patient care units, radiological procedure scheduling) can be altered to yield higher-quality care, better patient experience, and lower costs

Question 2

Performance improvement

Answer 2

PI does not involve introduction of new practices, as is the case with EBP, but instead involves review of how existing interventions within a process function.

Question 3

After a sentinel event, what is conducted

Answer 3

After a sentinel event, the unit conducts a root cause analysis

Question 4

Goal of root cause analysis

Answer 4

The goal of the RCA is to review all information and identify how the event occurred through identification of errors