Safe Assure & QRE Flashcards

1
Q

what does CQI stand for?

A

continuous quality improvement

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2
Q

what does QRE stand for?

A

quality related event

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3
Q

___ is a set of practices and procedures for maintaining and enhancing community pharmacy reliabilty

A

CQI

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4
Q

t/f CQI is mandated and enforced by the provincial colleges of pharmacy

A

t

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5
Q

what is the goal of Safe Assure?

A

implementing and assessing error reporting mechanisms and advising PhV on CQI practices

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6
Q

when did Safe assured implement the error reporting system called “Safety Net-Rx” in NS?

A

2009-2016

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7
Q

what are the 3 qualities of error reporting systems that safe assure evaluates?

A
  1. data analytics
  2. system improvements
  3. user experiences
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8
Q

NS pharmacists report errors online to ___

A

ISMP Canada

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9
Q

what is the CPhIR system?

A

the Canadian Pharmacy Incident Reporting System

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10
Q

ISMP collects and analyses data around errors and sends out bulletins and advisories to PhC by what 3 routes?

A
  1. email
  2. websites
  3. within the CPhIR system
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11
Q

what are 3 CQI processes that must happen in NS pharmacies?

A
  1. mandatory reporting of QREs via CPhIR
  2. quarterly staff safety reviews
  3. annual med safety self assessment
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12
Q

how does source overload act as a barrier to CQI?

A

too many sources of patient safety information = overwhelming

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13
Q

how does content overload act as a barrier to CQI?

A

too much information not tailored to pharmacy practice

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14
Q

how can time act as a barrier to CQI?

A

lack of time to filter info to derive relevant content

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15
Q

how does system complexity act as a barrier to CQI?

A

complexity using online sources of information

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16
Q

how does system relevancy act as a barrier to CQI?

A

lack of involvement in design decreases the view of relevancy

17
Q

what are the 3 stages of a QRE?

A
  1. context
  2. consequence
  3. retrospective sense-making