SAE I - Enhancing the UI

Question 1

User Interfaces in case management are mainly used to …

Answer 1

provide screens for users to create, update or resolve their cases

Question 2

What are the three main rule types ( core components) used to build user interfaces in PRPC?

Answer 2

1. Harness - top level frame that provides the frame for the user interface screen: is the uppermost level/ outermost piece. It is not often manipulated.
2. Flow Action (aka Action) - represents an action a user can take
3. Section - innermost component of UI: that’s the part you build

Question 3

Use this to set the processing context of an assignment.

Answer 3

Harness

Question 4

How many standard types does the Harness have and what are they?

Answer 4

The harness has four standard types.Each has a very distinct action. It sets context for processing the form. They are:

1. New: Create a case or record - only referenced on the starter flows and rarely seen
2. Perform: End user participant does something in the UI
3. Review: When multiple users are working on an application, the xxxx will be in read-only
4. Confirm: Confirms the end user’s input or action. Ex.Upon completion of form, the end user may see a message similar to this “Thank you for your input”, “Saved”, “Continue”

Question 5

A Flow Action is:

Answer 5

A.k.a. Action. It is one of the options presented to a user to move an assignment forward in a workflow (business process) a.k.a. an action a user can take. It is the connector coming off the assignment.

Question 6

What is a Section?

Answer 6

A rule that defines the content and behavior of a rectangular area on a work item form, referred to by flow action rules and harness rules.

Question 7

How many Sections can a Flow Action(or Action) have?

Answer 7

It must have one and no more than one.

Question 8

What is a Section made up of?

Answer 8

Layouts

Question 9

Can a Section contain more than one Layout?

Answer 9

Yes

Question 10

Can a Section contain other Sections?

Answer 10

Yes

Question 11

What are layouts?

Answer 11

Layouts organize properties and controls within a section. Layout cells contain properties, labels, controls, or other sections. There are various types of layouts that dictate how cells are arrayed.

Question 12

What is the Layout type we are expected to use and why?

Answer 12

We use a Dynamic Layout because it’s a way to get a Responsive UI.

Question 13

Use this to configure the data elements on a form.

Answer 13

Control.

Question 14

Name the five major types of Controls.

Answer 14

1. Dropdown
2. Radio Buttons
3. Text
4. Date/Time
5. Checkbox

Question 15

It is a best practice to set the Control at the lowest level possible. This would be the ___________ level.

Answer 15

Property