S4F13 (Correspondence)

Question 1

A document has several line items, with different reason codes entered. For the automatic payment, which correspondence type does the system choose? Choose the correct answer.

Response:

A. The one in the line item with the largest amount
B. The one in the first line item
C. The one assigned to the tolerance group
D. The system prompts for the user to assign one

Answer 1

C. The one assigned to the tolerance group.

If a document has several line items, some of the line items may have different reason codes and associated correspondence types. In this case, the automatic payment notice cannot be sent according to the reason code because the system does not know which correspondence type to choose. As a result, the system uses the payment notice assigned to the tolerance group, independent of the reason codes.