S2_L3: The Logframe Approach, Business Model Canvas, & Program Implementation Flashcards
In a project plan, training development starts off with the _____.
Training Needs Assessment (TNA)
A systematic learning process for enhancement of individual’s inherent potentialities to attain a specific goal
Training
Information or skills areas of an
individual or group that requires
further development to increase the
organizational productivity of the
individual or group
Training need
Used to identify the actual information and skills areas of an individual or group relating to the gap or weak areas, which need to be
developed immediately for achieving an organizational goal.
Training Needs Assessment
Enumerate the 3 training needs analysis levels
- organizational
- operational
- individual
Enumerate 5 stages of customer journey
- Awareness
- Consideration
- Purchase
- Retention
- Advocacy
Training needs analysis: On skills and knowledge gaps and training needs within an organization
A. organizational level
B. operational (task) level
C. individual level
A. organizational level
Training needs analysis: Analyzing individual skills, knowledge, and ability deficiencies and training needs
A. organizational level
B. operational (task) level
C. individual level
C. individual level
Training needs analysis: Determining the skills, knowledge, and abilities required to carry out tasks that are part of a particular role
A. organizational level
B. operational (task) level
C. individual level
B. operational (task) level
Enumerate the 5 techniques to determine training needs
- observation
- interview
- questionnaire
- focus group
- document review
generate data relevant to work environment and minimizes work interruptions
a. observation
b. interview
c. questionnaire
d. focus group
e. document review
a. observation
good at uncovering details of training needs and the trainer can explore questions that arise
a. observation
b. interview
c. questionnaire
d. focus group
e. document review
b. interview
inexpensive and can collect data from a number of people
a. observation
b. interview
c. questionnaire
d. focus group
e. document review
c. questionnaire
useful with complex or controversial issues that one person may be unable or unwilling to explore
a. observation
b. interview
c. questionnaire
d. focus group
e. document review
d. focus group
good source of information on procedure and objective
a. observation
b. interview
c. questionnaire
d. focus group
e. document review
e. document review