Routine Workplace Correspondence

Question 1

Enumerate the common types of business correspondence.

Answer 1

● Internal correspondence
● External correspondence
● Sales correspondence
● personalized correspondence
● Circulars

Question 2

A written communication between employees, unit, departments, branchea of the same organization.

☆ can be formal or informal

Answer 2

Internal correspondence

Question 3

Usually less formal, such as quick instruction between a supervisor and a staff, and these are normally in form of email.

Answer 3

Routine workplace correspondence.

Question 4

Takes place between different organization and their individual clients.

Answer 4

External Correspondence

Question 5

Refers to sales related communication.

Answer 5

Sales Correspondence

Question 6

Involves personal and emotional factors.

Answer 6

Personalized correspondence

Question 7

Notices that are communicated to a large number of people within the organization.

Answer 7

Circular correspondence

Question 8

Enumerate the Four major formats in workplace correspondence

Answer 8

● Letters
● Memos
● Email
● Microblogs

Question 9

The most informal type of correspondemce. It is through social media platforms.

Answer 9

Microblogs

Question 10

Used best for quick informal/formal corespondence to one/many recipient

Answer 10

E-mail

Question 11

The most formal type of correspondence and therefore the most appropriate communicating.

Answer 11

Letter

Question 12

Moderately formal and therefore appropriate for people in one’s own organization.

Answer 12

Memos

Question 13

A collection of documents, includes deatiled information and souces about a certain subject.

Answer 13

Dossier

Question 14

An organized, visual collection of a person’s progress, achievements and efforts that demonstrates his/her accomplishments.

Contains
● Personal philosophy
● Skills and abilities
● Educational background
● Work ethics

Answer 14

A Portfolio