Cross-Cultural Communication Flashcards
The transmission of beliefs, languange, law, and traditional practices from the first generation to the next.
☆Culture
Interacting with people of another culture with an awareness of what might and might not be appropriate to do, say, or even wear.
♡ Cross-cultural Communication ♡
Understand the cultural nackground of your communication partner.
Educate yourself.
Pay close attention to what others are saying.
Practice active listening.
Body languange, gestures, and facial expressions.
Be aware of non-verbal cues.
Idioms, jargons, and Complex vocab.
Use clear and simple language.
Encourage clarification and ask open-ended questions to ensure understanding and show interest in other person’s viewpoint.
Ask questions.
Wait for the person to express themselve.
Be patient.
Flexible and adjust your style to fit the cultural norms of your audience.
Adapt your communication style.
Acknowledge and respect cultural differences.
Show respect.
Invest time in getting to know people from different cultures.
Build relationships.
Reflect on what went well and what could be improved.
Reflect and learn.
The procedure of exchanging information and ideas between individuals from a different culture.
Intercultural communication
What is the Nature of Intercultural communication?
How culture influences communication styles, values, and perceptions.
What is the importance of intercultural communication?
Increased interaction among diverse cultures in business, travel, and social media.
Enumerate the 5 Intercutural communication skills.
● Non-verbal communication
● Adaptability
● Emphathy
● Active listening
● Cultural awareness
What the Characteristics of Intercultural communication?
● Sensitivity to cultural differences
● Language variations
● non-verbal communication
● cultural context
● power diatance
What are the components of Intercultural communication.
● Verbal communication
● Non-verbal communication
● written communication
● perception of time
● cultural norms
Appreciating diversity: valuing and respecting the uniqueness of each culture.
Showing courtesy: Demostrating politeness and reapect for cultural norms and traditions.
☆ Respect ☆
Non-judgemental attitude: Avoiding making quick assumptions or judgements about other cultures.
Curiosity: showing genuine interest in learning about and understanding other cultures.
☆ Open-mindedness ☆
Understanding differences
- recognizing that people from different culture may have different values, beliefs, and behaviors, and ways of thinking.
☆ Cultural awareness ☆
Active listening: Paying attention to both verbal and non-verbal cues and seeking to fully understand and the other person’s message.
Clarification: asking questions if something is unclear to avoid misunderstandings.
☆ Effective listening ☆
3 different approach to Intercultural communication
- Social science approach
- Interpretive approach
- Critical approach
Enumerate the Levels of Intercultural Communication
- Intrapersonal level
- Interpersonal level
- Group level
- Organization level
- Societal level
- Global level
This is the belief or attitude that one’s own culture is superior to other culture.
▪︎ Ethnocentrism ▪︎▪︎▪︎▪︎▪︎
