Cross-Cultural Communication Flashcards

1
Q

The transmission of beliefs, languange, law, and traditional practices from the first generation to the next.

A

Culture

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2
Q

Interacting with people of another culture with an awareness of what might and might not be appropriate to do, say, or even wear.

A

♡ Cross-cultural Communication ♡

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3
Q

Understand the cultural nackground of your communication partner.

A

Educate yourself.

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4
Q

Pay close attention to what others are saying.

A

Practice active listening.

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5
Q

Body languange, gestures, and facial expressions.

A

Be aware of non-verbal cues.

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6
Q

Idioms, jargons, and Complex vocab.

A

Use clear and simple language.

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7
Q

Encourage clarification and ask open-ended questions to ensure understanding and show interest in other person’s viewpoint.

A

Ask questions.

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8
Q

Wait for the person to express themselve.

A

Be patient.

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9
Q

Flexible and adjust your style to fit the cultural norms of your audience.

A

Adapt your communication style.

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10
Q

Acknowledge and respect cultural differences.

A

Show respect.

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11
Q

Invest time in getting to know people from different cultures.

A

Build relationships.

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12
Q

Reflect on what went well and what could be improved.

A

Reflect and learn.

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13
Q

The procedure of exchanging information and ideas between individuals from a different culture.

A

Intercultural communication

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14
Q

What is the Nature of Intercultural communication?

A

How culture influences communication styles, values, and perceptions.

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15
Q

What is the importance of intercultural communication?

A

Increased interaction among diverse cultures in business, travel, and social media.

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16
Q

Enumerate the 5 Intercutural communication skills.

A

● Non-verbal communication
● Adaptability
● Emphathy
● Active listening
● Cultural awareness

17
Q

What the Characteristics of Intercultural communication?

A

● Sensitivity to cultural differences
● Language variations
● non-verbal communication
● cultural context
● power diatance

18
Q

What are the components of Intercultural communication.

A

● Verbal communication
● Non-verbal communication
● written communication
● perception of time
● cultural norms

19
Q

Appreciating diversity: valuing and respecting the uniqueness of each culture.

Showing courtesy: Demostrating politeness and reapect for cultural norms and traditions.

A

☆ Respect ☆

20
Q

Non-judgemental attitude: Avoiding making quick assumptions or judgements about other cultures.

Curiosity: showing genuine interest in learning about and understanding other cultures.

A

☆ Open-mindedness ☆

21
Q

Understanding differences
- recognizing that people from different culture may have different values, beliefs, and behaviors, and ways of thinking.

A

☆ Cultural awareness ☆

22
Q

Active listening: Paying attention to both verbal and non-verbal cues and seeking to fully understand and the other person’s message.

Clarification: asking questions if something is unclear to avoid misunderstandings.

A

☆ Effective listening ☆

23
Q

3 different approach to Intercultural communication

A
  1. Social science approach
  2. Interpretive approach
  3. Critical approach
24
Q

Enumerate the Levels of Intercultural Communication

A
  1. Intrapersonal level
  2. Interpersonal level
  3. Group level
  4. Organization level
  5. Societal level
  6. Global level
25
Q

This is the belief or attitude that one’s own culture is superior to other culture.

A

▪︎ Ethnocentrism ▪︎▪︎▪︎▪︎▪︎