Risk management

Question 1

What is the biggest risk in the NHS ?

Answer 1

Confidentiality

Question 2

What are some risk management tecniques ?

Answer 2

u Complaint handling
u Risk assessment
u Staff awareness/training
u Protocol and guidelines monitoring
u Good medical records
u Adverse incident reporting

Question 3

What are the four principles of risk management ?

Answer 3

1. Identify the risks – what’s likely to go wrong?
2. Assess the risk – what are the chances of it going wrong, what could happen, does it matter?
3. Reduce/eliminate the risk – what can you do about it
4. Cost the risk – what are the costs of getting it right v. the cost of getting it wrong?