Revision Summary Guide Flashcards
Effects negative attitudes and prejudices can have on service users.
Withdrawn ~ fear of accessing a service
Low self esteem ~ difficult to seek help
Depressed ~ hard to motivate themselves to seek help
Anxious ~ scared to access help
Embarrassed~ avoid services & other forms of help
Indirect discrimination examples
- Prohibiting employees from wearing hats
- only allowing applicants from certain areas
- providing information in one language only
Direct discrimination examples
- Verbal abuse
- physical abuse
- refusal to allow access (services, education, jobs)
Effects of discrimination
-Withdrawn
- humiliated
-Depressed
- low self esteem
-Devalued
-Ill health
Examples of how organisations can foster positive attitudes in staff.
-Provide training
- mentoring systems
-Staff meetings
- providing policies/ guidelines
Benefits to practitioners that follow procedures
- systems of redress
- raising awareness
- testing people with equality
-Good practice that meets legal requirements - promotes opportunities
Ways to maintain confidentiality
- Maintaining privacy for discussions (closing doors/ private office)
- password For computer files / locked filling cabinets
- need to know basis for information
Ways to promote equality & diversity
- Giving food choices
- non discriminatory language
- range of languages provides
- none judgemental approach
Ways to promote individuals rights & beliefs
- Time & places to pray
- acknowledging culture & belief
- choices of foods on religious beliefs
Barriers to accessing services
- Psychological ( fear of discrimination)
- financial ( cost of transport )
- geographical ( poorer services)
- cultural ( racism)
- communication (languages)
Ways to overcome barriers
- Provide transport
- raise awareness
- change attitudes
- funding ( identifying additional sources)
Issues older people may face
- Exclusion from material resources
- relying on others ( lack of independence)
- lack of access
- less care in community services
- feeling vulnerability
- mobility issues
How to make advertising promote equal opportunities
- Advertise to a wide range of areas
- use an EOP logo ( equal opportunities programs)
- non discriminatory language used.
How to promote equal opportunities in interviews
- Same questions asked to all
- no personal questions
- mixed panel members
Strengths of legislation in reducing discrimination
- Helps raise awareness
- gives people more rights
- more equality in job opportunities
- systems or redress & support
Weaknesses of legislation reducing discrimination
- Legislation alone can’t prevent it
- still differences in pay between genders
- stereotyping is very influential
- costs
Systems of redress/ groups that can help
-EOC ( equal opportunities commission)
- county court
- European court of human rights
- solicitors
- managers
