Review Questions Flashcards

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1
Q

Which of the following means “condition of excessive sweating”?

A

Hyperhidrosis

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2
Q

Which of the following is plural for bursa?

A

Bursar

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3
Q

Which of the following is a combining form meaning disease?

A

Path/o

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4
Q

Which is incorrectly spelled?

A

Diaphragm

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5
Q

Which of the following is the best description of nullipara?

A

A woman who has never been pregnant

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6
Q

What order is most appropriate when determining the meaning of a medical term?

A

Prefix, root, suffix

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7
Q

Which of the following term means excision of gallbladder?

A

Cholecystectomy

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8
Q

Xanth/o is a color term means

A

Yellow

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9
Q

An ENT would most likely use which of the following abbreviations when recording the result of patient eye examination?

A

PERRLA

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10
Q

The emergency room patient reports pain occurring around the navel. The provider writing the patient note may use what term to describe the location of pain?

A

Periumbilical

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11
Q

Transparent anterior part of sclera

A

Cornea

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12
Q

The definition of cilia is

A

Tiny hair like structure in airway that sweep mucus up and out of lungs

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13
Q

Diagnostic term diplopia is defined as

A

Double vision

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14
Q

Which of following prevents employers from discriminating against individual on basis of race, color, religion, sex, age, or national origin?

A

Equal employment opportunity act

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15
Q

Physician are legally obligated to do which of following after physician-patient contract has been established?

A

Treat patient within physicians scope of practice

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16
Q

Which of following statues include regulation regarding testing of patient specimens and interpreting of result in medical office?

A

Clinical laboratories improvement amendment (CLIA 1988)

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17
Q

which of the following does Maslow consider 3rd level need?

A

Belonging

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18
Q

Nonverbal communication is the language

A

We learn as infants

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19
Q

Which one of the following examples is a roadblock to therapeutic communication?

A

Asking closed-ended questions

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20
Q

an example of demographic information in medical record:

A

Date of birth

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21
Q

When medical facility use numerical filing system, which of following is needed?

A

An alpha cross reference

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22
Q

Which of the following office equipment is inventoried for depreciation?

A

Autoclave

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23
Q

In the ICD-20-CM manual, the number of digits that could be required to provide highest level of specificity?

A

7

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24
Q

The E&M codes located in CPT manual begins with which of the following 2 digits?

A

99

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25
Q

The ICD-10-CM codes that refer to factors that may influence patient health status are:

A

Z codes

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26
Q

General and medical dictionaries are

A

Books to study and learn from while you are in school

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27
Q

Answering the office phone by only saying hello

A

Makes caller think they have the wrong number

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28
Q

Which of the following dates is written correctly for inclusion in the heading of a letter?

A

December 18, 2014

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29
Q

When you are alone with an unresponsive teenage victim and no second rescuer is in the area, you should first:

A

Call 911 to activate EMS system

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30
Q

What does disinfection do to any surface?

A

Kills only pathogenic microorganism

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31
Q

Which of the following is true of vitamin D?

A

It enhances calcium absorption

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32
Q

Which of the following is not anti diabetic agent?

A

Premarin

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33
Q

The MD orders dimenhydrinate liquid 50 mg PO. The stock container is labeled 12.5 mg/1 mL. How much medication should be given to the patient?

A

4 mL

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34
Q

Sensitivity to light and impotence may become side effect of

A

Thiazide agents

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35
Q

Patient suspects she is pregnant and has booked an appointee not to come to the office. The medical assistant instructs patient to bring a urine specimen with her. Which type of specimen does th medical assistant tell patient to collect?

A

First morning

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36
Q

Immersion oil can be used with this microscope objective lens

A

100x

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37
Q

What structure in heart delays electrical activity momentarily to allow ventricle to complete filling?

A

AV node

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38
Q

The threat of touching someone without permission is called

A

Assault

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39
Q

Which of the following terms refers to condition of insufficient blood clotting cells?

A

Thrombocytopenia

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40
Q

Which of the following foods does NOT represent carbohydrates?

A

Fish

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41
Q

According to Dr. Elisabeth Kubler-Ross, most individual who experience impending death of love one will initially experience which of the following emotions as part of grieving process?

A

Denial

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42
Q

Which of the following refers to portion of brain responsible for balance and movement?

A

Cerebellum

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43
Q

Which of the following items is NOT part of effective communication?

A

Noise

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44
Q

The artery that carries oxygenated blood to body pumped from left ventricle is called

A

Aorta

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45
Q

Therapeutic communication differs from normal, everyday communication

A

Involves special skills

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46
Q

Which of the following is NOT true about arbitration?

A

It is not binding

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47
Q

Which of the following is term for “fast heartbeat”?

A

Tachycardia

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48
Q

A medical assistant would use word processing software to create which of the following?

A

Transcription

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49
Q

Before seeing the physician, patient should not have to wait longer than

A

15-20 minutes

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50
Q

An outguide is

A

Place marker

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51
Q

Which of the following data entry notes has misplaced comma

A

The culture, did not grow any bacteria

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52
Q

Before choosing which facility to refer a patient, always verify the patient

A

Insurance

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53
Q

When opening and processing mail, medical assistant should consider which of the following items as fifth priority?

A

Magazine and newspaper

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54
Q

All filing equipment must be located

A

In secured area

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55
Q

A disadvantage of wave scheduling system is

A

Patient become annoyed because they have appointments at the same time

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56
Q

A record of all employees and their earnings, deduction, other information is called

A

Payroll register

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57
Q

Policy section of policy and procedures manual includes

A

Office hours

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58
Q

Which of the following reflects ability of kidney to concentrate urine?

A

Specific gravity

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59
Q

Which of the following actions should be medical assistant NOT take when preparing patient for an exam?

A

Reassure patient everything will be okay

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60
Q

Tympanic thermometers used to measure temp in/on the

A

Ear

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61
Q

Physician ask medical assistant to give Ativan 2 mg to patient. Vital reads 1 mg for 1 mL. Which of the following doses would medical assistant administer?

A

2 mL

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62
Q

Symptoms of shock include

A

Hypotension, weak thready pulse

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63
Q

A wound that does not heal as expected due to infection is said to heal by

A

Second intention

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64
Q

Which of following represent the morphology of cocci bacteria?

A

Spherical

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65
Q

Three most important factors in performing hand wash are

A

Friction, soap, warm running water

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66
Q

When an elderly patient in a crowd waiting room falls unconscious, medical first action should be to

A

Check patient airway

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67
Q

If physician is performing a routine biannual pelvic exam, which of following will medical assistant have available?

A

Exam gloves, water-soluble lubricant

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68
Q

Which of the following means “condition of excessive sweating”?

A

Hyperhidrosis

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69
Q

Which of the following is plural for “bursa”?

A

Bursae

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70
Q

Which of the following is combining from meaning “disease”?

A

Path/o

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71
Q

Which is INCORRECTLY spelled?

A

Diaphram

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72
Q

Which of the following best description of nullipara?

A

Woman never been pregnant

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73
Q

What order is most appropriate when determining meaning of medical term?

A

Prefix, root, suffix

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74
Q

Which of the following term means “excision of gallbladder”?

A

Cholecystectomy

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75
Q

Xanth/o is a color term that means

A

Yellow

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76
Q

An ENT would most likely use which of the following abbreviation when recording the result of patient’s eye exam?

A

PERRLA

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77
Q

Emergency room patient reports pain occurring around navel. Provider writing patient note may use what term to describe the location of the pain?

A

Periumbilical

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78
Q

which of following disease involves incomplete expansion of lung?

A

Atelectasis

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79
Q

Which hormone is NOT secreted by anterior pituitary?

A

Melatonin

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80
Q

Which of the following is NOT a function of liver?

A

Formation of insulin

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81
Q

A major function of large intestine is to

A

Reabsorb water

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82
Q

Which of the following describes where blood is filtered in the kidney?

A

Bowman’s capsule

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83
Q

Urine that contains blood is called

A

Hematuria

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84
Q

Sperm are produced in the

A

Seminiferous tubules

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85
Q

Structure responsible for production of progesterone to maintain pregnancy until placenta forms?

A

Corpus luteum

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86
Q

Body system primarily responsible for protection from foreign invaders is

A

Lymphatic

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87
Q

Which of the following would NOT be found on ventral side of body?

A

Knuckles of hand

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88
Q

What does ED stand for?

A

Emergency department

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89
Q

L4-L5 refers to fourth and fifth vertebrae. How many each of cervical, thoracic, lumbar verebrae compose the spinal column

A

7 cervical, 12 thoracic, 5 lumbar

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90
Q

What does term herniated mean?

A

Compressed and protruding

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91
Q

The patient is getting MRI and IVP. Which of the following statement regarding these test are TRUE?

A

Dye used in IVP may cause reaction in patient who is allergic to shellfish

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92
Q

Patient chart has following information: “patient presents with history of GERD and colitis” which body system is being discussed?

A

Gastrointestinal

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93
Q

Which vitamin plays an important role in body absorption of calcium?

A

Vitamin D

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94
Q

Water intake is valuable for all of the following EXCEPT:

A

Treating congestive heart failure

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95
Q

Which of the following fat soluble vitamins is important for vision?

A

Vitamin A

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96
Q

Which of the following patients would most likely be linked to electrolytes imbalance?

A

Cancer patient undergoing chemotherapy

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97
Q

The main nutrients consumed each day are

A

Carbohydrates

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98
Q

Which of these is danger of fat-soluble vitamin intake?

A

They can accumulate and lead to toxicity

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99
Q

Patient who has diarrhea may benefit from which diet?

A

BRAT

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100
Q

Which mineral is important for normal cardiac function?

A

Potassium

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101
Q

Which combination of nutrients is MOST beneficial for wound healing?

A

Protein and vitamin C

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102
Q

An average of 3-5 servings per day should be consumed from which category?

A

Vegetables

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103
Q

The social worker at a clinic has arranged for safe and secure apartment for a young single parent and her children. According to Maslow’s hierarchy of needs theory, which of the following is the next level of need for her to meet?

A

Love and belonging

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104
Q

Freud was first person to discuss which of the following concepts in psychology?

A

The unconscious mind

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105
Q

According to kohl berg, many people

A

Do not reach highest level of moral development

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106
Q

According to kohlberg’s theory of moral development, young children who obey their parents do so because of their

A

Desire to avoid punishment

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107
Q

According to piaget, following behaviors would be shown by children in sensorimotor stage of development, except

A

Drawing a picture of an apple

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108
Q

A patient continues to smoke despite repeated instructions and information that medical assistant provides at appointments. She says that she smokes because her friends all smoke. Which of the following age groups is she likely to be in?

A

Adolescent

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109
Q

By age 18-24 months, children may cry or become frightened at the sight of medical assistant wearing a lab coat. Which psychological theory is the an example of?

A

Conditioning

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110
Q

Providing an obese child with gold sticker at each appointment at which they experience a weight loss is an example of

A

Behavior reinforcement

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111
Q

A 4 year old child who has been potty trained for almost a year begins wetting the bed. No medical basis is identified, the parents state the bed wetting began soon after the birth of a sibling. The toddler probably is exhibiting what defense mechanism?

A

Regression

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112
Q

Physician recommends surgery for a female patient who is found to have a mass in her breast. Patient refuses surgery, stating she will decrease her caffeine intake and mass will go away. What defense mechanism is patient displaying?

A

Denial

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113
Q

Which of the following actions, if performed by medical assistant, does NOT promote effective therapeutic communication?

A

Looking at watch while patient is answers a question

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114
Q

A mother brings her 3 year old into the office for a checkup and immunization. To assist the child and improve communication, the medical assistant should

A

Let the child hold your stethoscope and listen to his own heartbeat so they understand what you are going to do

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115
Q

A new patient from Middle East comes to office for first exam. Her husband fills out all of the health form and comes into the exam room during the medical assistant’s interview. Patient sits calmly while her husband answers all of the questions. This is likely an example of

A

Cultural diversity

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116
Q

On his way home, medical assistant sees a blind women walking with a guide dog. The guid dog is walking toward a puddle. Which of the following actions should the assistant take?

A

No action is needed, the dog is trained to handle the situation

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117
Q

Which of the following is the best way to explain the concept of empathy?

A

Acknowledge a patient’s emotional state and the meaning this has to her

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118
Q

A document that represents wishes of individual regarding end of life treatment is called

A

Living will

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119
Q

State statue outlines requirement to practice medicine, licensure requirement, and guidelines for revocation or suspension of licensure is

A

Medical practice act

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120
Q

Statue that protects health care givers when providing emergency care within their scope of ability is the

A

Good Samaritan act

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121
Q

Which of the following is not licensed health care worker?

A

Medical assistant

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122
Q

CLIA is abbreviation for

A

Clinical lab improvement act

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123
Q

Informed consent involves understanding which of the following elements?

A

Benefits of treatment, nature of patient condition, purpose of treatment, risk of treatment

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124
Q

Medical malpractice is defined as

A

Professional negligence

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125
Q

Legal term for employer’s responsibility for the act of an employee is

A

Chain of custody

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126
Q

Medical assistant publicly criticize physician diagnostic skills. Example of

A

Slander

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127
Q

Who is legal owner of information in patient medical record?

A

The patient

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128
Q

Which type of appointment scheduling is most likely to be used for short patient visit in an office with multiple practioners?

A

Double-booking

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129
Q

Which of the following completes necessary paperwork for insurance company on a referral?

A

Medical assistant

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130
Q

Numeric filing system

A

May include portion of patient social security number

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131
Q

Policy and procedure manual is written jointly by

A

Physician and staff

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132
Q

Which of the following items is an output device?

A

Monitor

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133
Q

Which of the following was developed to cover the cost of catastrophic expenses from illness or injury?

A

Major medical insurance

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134
Q

Physicians and other health care professionals who contract with insurance carrier to provider patient care is called

A

Preferred providers

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135
Q

Process of using number of members enrolled in a plan to determine salary of the physician is called

A

Capitation

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136
Q

Dependent of active duty, returned personnel, dependent of retired personnel, and dependent of personnel who died while on active duty are covered by?

A

Tricare

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137
Q

In most states, employer pays a premium to an insurance carrier for a policy known as

A

Workman’s compensation insurance

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138
Q

The EOB document may include all of the following EXCEPT

A

Coding updates

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139
Q

Medicare is a federal health insurance program for the following categories of people EXCEPT

A

Preschool children

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140
Q

ICD-9-CM codes may be assigned during an encounter that are not necessarily a diagnosis but are factors may influence patient health status are referred to

A

V-codes

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141
Q

An agreement in which health care providers is paid a fixed amount for each person in specific contract within the practice, regardless of service provided

A

Capitation

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142
Q

Inquiry with an insurance co into the max dollar amount that will be paid for a procedure is called an insurance

A

Predetermination

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143
Q

Normal speed of EKG machine

A

25mm/second

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144
Q

To take vital signs on an infant, medical assistant should

A

Use stethoscope to listen to heart, lungs while parent holds child

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145
Q

If patient has orthopnea, medical assistant should position them on exam table in

A

Fowler’s position

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146
Q

Snellen test measures

A

Visual acuity

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147
Q

In which of the chart would information about patient smoking habits and employee ent be documented?

A

Social history

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148
Q

It is appropriate to check for carotid pulse if

A

Patient has fainted

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149
Q

Screening for osteoporosis would include

A

Carefully measuring height of older adult patients

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150
Q

Which of the following would medical assistant hand to the physician to check for pupil of eye?

A

Opthalmoscope

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151
Q

Agency that set standards for disposal for infectious waste

A

OSHA

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152
Q

All of the following are artifacts in EKG tracing EXCEPT

A

DC interference

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153
Q

An instrument that would use to examine eyes

A

Ophthalmoscope

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154
Q

Which of the following is NOT an example of proper body mechanics?

A

Instruct pt to put both arms around your neck for stability as you help pt to stand

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155
Q

Which of the following sequence represent waveform of EKG in correct order?

A

P, Q, R, S, T

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156
Q

Aseptic process aimed at removing all microorganism including spores is called

A

Sterilization

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157
Q

Patient has developed antibodies to varicella. What part of chain of infection has been broken in this case that would provide protection from disease?

A

Susceptible host

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158
Q

Which of the following states the purpose of lab testing?

A

Assist in diagnosis of patient condition

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159
Q

Which of the following is within normal range of pH of urine?

A

4.5-8

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160
Q

Fruity smell to urine indicates pathological condition

A

Diabetes mellitus

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161
Q

Which of the following substance is normal metabolic by product of ketones?

A

Fat

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162
Q

Which of the following is correct reason the foot is used as a puncture site for infants?

A

Heel is soft, and puncture will avoid injury to bone

163
Q

Which of the following is considered OSHA standard?

A

Placing needle in biohazard sharp container

164
Q

Which cells settle to bottom of test tube after blood is centrifuged?

A

Red blood cells

165
Q

Which of the following is correct gauge range for venipuncture needle?

A

20-22 gauge

166
Q

Total magnification while looking through high power objective (40x) is

A

400

167
Q

Which of the following is proper order of draw when collecting multiple tube of blood?

A

Yellow, red, tiger, lavender

168
Q

Which of following blood test is used to monitor dosage of anticoagulant therapy?

A

PT/INR

169
Q

Medication in which of the following categories provide pain relief without sedation?

A

Analgesics

170
Q

If medical assistant has question about dosage of medication order, they should

A

Verify dosage with physician who wrote the order

171
Q

A parenteral medication is one that is administered

A

Via injection

172
Q

Generic name of medication is

A

It assigned or official name

173
Q

Transdermal medication are NOT available for

A

Administration of anticoagulants

174
Q

Sublingual med are administer by

A

Placing under tongue

175
Q

Rights of medication administration include all except

A

Right label

176
Q

References for information about med to be administered in office should NOT be obtained from

A

Magazine articles

177
Q

Factors may affect absorption, distribution, metabolism of drug include all except

A

Sensitivity to drug

178
Q

Which of following statements about controlled substance is true?

A

All drugs classified as controlled substance have potential for physical or psychological dependance

179
Q

Which of following drug form would be INAPPROPRIATE for alcoholic client?

A

Elixir

180
Q

Which of following length and gauge needle would medical assistant choose to administer an IM injection in dorsogluteal muscle of adult?

A

1 1/2 inch, 22 gauge

181
Q

Which of following terms denotes medication is used to relieve symptoms but not aimed at curing?

A

Palliative

182
Q

What classification of med would be used to promote rapid bowel evacuation?

A

Cathartic

183
Q

Instrument used to dilate body orifice is

A

Speculum

184
Q

Which type of procedure is frequently used for removal of skin cancer?

A

Cryosurgery

185
Q

Order of procedure in preparing skin for surgery is

A

Cleanse, shave, rinse, apply antiseptic, drape

186
Q

Which of following type of anesthesia is NOT used in minor surgical procedure performed in most medical office?

A

General

187
Q

To open airway of pt who is discovered lying on the ground, best method to use would be

A

Jaw thrust maneuver

188
Q

Most common cause of sudden cardiac death is

A

Cardiac arrhythmia

189
Q

Which of following is true about neurogenic shock?

A

May occur after spinal cord injury

190
Q

With heavy bleeding of forearm, first method a medical assistant would use to stop bleeding is

A

Apply pressure to wound with sterile or clean cloth

191
Q

According to 2010 guidelines from American Heart Association, single rescuer should use which of the following compression to breath ratio for all patient except

A

30:2

192
Q

If medical assistant suspects pt has fracture of an extremity, it would be appropriate for them to

A

Splint extremity from the injury to joint above it

193
Q

If a patient has just had blood drawn and complains of feeling very dizzy, which following should be first?

A

Assist pt into supine position and elevate legs

194
Q

Which of the following best describes definition of disaster situation in medical practice office?

A

An even that disrupts workflow of practice more than 24 hours

195
Q

Which medical office staff needs to be considered in preparing emergency plan

A

Physician, nurse, medical assist, office clerical staff/billers

196
Q

Best respond to sudden serious cardiac arrest, what equip should be on hand in medical office?

A

AED

197
Q

Which of the following represents essential component of an emergency preparedness plan for medical office?

A

Office evacuation plan, plan for storage of medical record off site, ins policy on office/equip, emergency phone communication tree for all staff

198
Q

Which of follow best explains role of federal emergency management agency (FEMA) in national disaster?

A

To support U.S. citizen and first responders to prepare for, protect against, respond to, recover from emergencies and hazards

199
Q

Combining form hepat/o refers to the

A

Liver

200
Q

Sarcasm, repression, denial are example of which psychological mechanism used to deal with stressful situation?

A

Defense mechanism

201
Q

The function of optic nerve is

A

Seeing

202
Q

Your coworker tells you that her next door neighbor has just come in for a health exam. She ask you to giver her the health history form to review it. Which of the following actions is appropriate?

A

Remind her that the patient record is protected health information

203
Q

Which condition is treated with use of DASH diet?

A

High blood pressure

204
Q

Sworn testimony given outside of court is called

A

Deposition

205
Q

In order for a case of negligence to be valid, all of the “four D’Souza” must be present EXCEPT

A

Desire to harm must exist

206
Q

According to Piaget, at what developmental stage would a child be expected to understand the differences in size and weights of a group of objects?

A

Concrete operation

207
Q

The prefix meaning “many” is

A

Poly-

208
Q

Myelomeningocele means

A

Herniation of spinal cord / covering on spinal cord

209
Q

Oranges, bananas, broccoli, tomatoes are rich source of which of the following minerals?

A

Potassium

210
Q

Which of the following is not a type of body tissue?

A

Respiratory

211
Q

Confidential information can be disclosed in all of the following cases EXCEPT

A

Patient is mentally ill and out of touch with reality

212
Q

A terminally ill patient says that he is angry and feels that his illness could have been treated successfully by a better doctor. Which of the following would be an appropriate response to this comment?

A

Say “I understand that you are angry right now”

213
Q

If AC interference occurs on an EKG tracing, what is the likely cause?

A

There is electrical interference from within the room

214
Q

Which of the following terms refers to sewing or stitching of veins?

A

Phleborrhaphy

215
Q

It is a hectic day in the office and physician is backed up in seeing patients who have been in the waiting room. Mr. Hall approaches the reception desk and pounds his fist and starts yelling that his time is valuable and that he has waited long enough. All of the following steps are appropriate ways to handle the first stages of an encounter with an angry pt EXCEPT:

A

Tell him that you will need to call the security guard and have him removed from the office if he does not calm down

216
Q

Which of the following vitamins is used for clotting?

A

Vitamin K

217
Q

Within the cell, the organelle responsible for production of energy is the

A

Mitochondria

218
Q

The word root for tumor is

A

Onc

219
Q

Which of the following though leaders in the field of psychology believed that repressed memories created emotional conflict and possible mental disorders later in life?

A

Sigmund Freud

220
Q

When the plaintiff is found to be in some part responsible for injury and health care giver is NOT held responsible, it is called

A

Contributory risk

221
Q

Which of the following terms would describe an infestation of gallstones?

A

Cholelithiasis

222
Q

A medical assistant is working with an obese child on a weight reduction program. When his patient loses five pounds at her follow up appointment, he gives her a movie ticket. Which psychological principle is medical assistant using in this case?

A

Reinformcement

223
Q

Which of the following vitamins is NOT fat soluble?

A

Vitamin C

224
Q

A defense based on assigning portion of the responsibility for damages to both plaintiff and defendant is

A

Comparative defense

225
Q

Which of the following body systems is responsible for hearing?

A

Nervous

226
Q

During this period of development, young children experience world only through what they can experience with their senses. At the early part of this stage, they may not be able to differentiate between themselves and rest of the world. Piaget term this period

A

Sensorimotor stage

227
Q

Which of the following anatomical location contains the patella?

A

Leg

228
Q

Which of the following specialist would treat ARDS, SOB, COPD?

A

Pulmonologist

229
Q

Which of the following gives a choice to those over 18 years old to determine the disposition of their body or body parts?

A

The uniform anatomical gift act

230
Q

Which of the following terms refers to blood in urine?

A

Hematuria

231
Q

Perspiration is produced by the

A

Sudoriferous gland

232
Q

Which of the following formed elements is responsible for blood clotting?

A

Thrombocytes

233
Q

Which of the following would NOT be an unintentional tort when done by a medical assistant?

A

Showing photos of surgery without patient consent

234
Q

The prefix meaning “beyond” is

A

Meta-

235
Q

A court mandates to bring a portion of medical record to court is called

A

Subpoena duces tecum

236
Q

Medical assistant is providing instructions on care of sutures to young mother whose child has been injured in a fall. She is distracted and Tessa the medical assistant that she and her child have not eaten for two days because their public aid check is late. Which of the hierarchy of needs is preventing this mother from considering the patient teaching is being presented to her?

A

Physiological needs

237
Q

Pathogens that thrive in presence of oxygen are called

A

Aerobes

238
Q

Which of the following suffixes is NOT an adjective ending meaning “pertaining to”?

A

-ity

239
Q

The physician can terminate care of patient in all of the following situations EXCEPT when

A

The patient uses abusive language with staff

240
Q

Which of the following prefixes means “near”?

A

Para-

241
Q

Which type of fracture is a bone that is broken into pieces?

A

Comminuted

242
Q

Which of the following is considered high in antioxidants?

A

Dark green and yellow vegetables

243
Q

A plane that cuts the body parallel to the horizon is called

A

Transverse plane

244
Q

Which of the following specialist would a person see for IBS, PUD, pyloric stenosis?

A

Gastroenterologist

245
Q

The major site where carbohydrates are broken down is the

A

Mouth

246
Q

Crimes that are committed against another person or property and are punished with fines are called

A

Torts

247
Q

Which of the following words is CORRECTLY spelled?

A

Hemorrhoid

248
Q

The pancreas is located in which body cavity?

A

Abdominal

249
Q

Which of the following patients CANNOT consent to his/her own care?

A

A 17 year old with 6 inches laceration of the leg

250
Q

All of the following are parenteral routes of medication administration EXCEPT

A

PO

251
Q

Which of the following words is MISSPELLED

A

Menstration

252
Q

Which item should a patient on a low sodium diet select for a snack?

A

Banana

253
Q

Which of the following is pacemaker for the heart?

A

SA node

254
Q

Which of the following is NOT a purpose of the medical record?

A

Verification record of physician skill level

255
Q

The length of time in which a person can file a lawsuit is called

A

Statute of limitation

256
Q

The medical assistant draws blood for a patient pregnancy test and she leaves the office. Later that day, the laboratory delivers the results and they are positive. The MA phones the patient to give her the news but she is not at home. Which of the following actions should the MA take?

A

Leave a name and number and ask her to call the office

257
Q

Which of the following words describes bone pain?

A

Osteodynia

258
Q

Which of the following is NOT a good source of calcium?

A

Cauliflower

259
Q

The abbreviation that indicates a patient should take the medication before a meal is

A

AC

260
Q

Which of the following phrases describes the amount of evidence required to convict in a civil case?

A

A preponderance of evidence

261
Q

Which mineral helps prevent dental cavities?

A

Fluoride

262
Q

Which of the following blood types can give to all other blood types?

A

Type O

263
Q

A patient who is instructed to take 10 mL of medication would be able to use which of the following household equivelents?

A

2 teaspoon

264
Q

Which a physical exam has been performed and the physician documents PERRLA, what parts of the body is this term referring to?

A

Eyes

265
Q

Which of the following words is NOT correctly spelled medical term?

A

Prostrate

266
Q

Which of the following is descriptive of arteries?

A

Thick, elastic, carry blood away from heart

267
Q

Torricelli or wryneck is spasm of which muscle?

A

Sternocleidomastoid

268
Q

Laws that protect consumers from harassing phone calls for collection are part of

A

Fair Debt Collection Act

269
Q

Bones are joined by muscle by

A

Tendons

270
Q

Multiparty means

A

Many live births

271
Q

Which of the following does NOT describe schedule IV drug?

A

Physician must sign a triplicate prescription

272
Q

Which region is referred to when charting a notation about the area near the navel?

A

Umbilical

273
Q

Which term did Freud use to describe the area of the mind that determines a person’s basic identity?

A

Ego

274
Q

Which of the following word means “without menstrual flow”?

A

Amenorrhea

275
Q

Which of the following food items would NOT be consumed by lacto-vegetarian?

A

Eggs

276
Q

The act that protect patients rights including the right to agree to or refuse medical treatment is

A

Patient self determination act of 1990

277
Q

The disease in which blood accumulates due to a tear in meningeal layer is

A

Subdural hematoma

278
Q

The abbreviation for potassium is

A

K

279
Q

Which of the following is NOT an early warning of symptoms of cancer?

A

Pain and weight loss

280
Q

Which of the following practitioners would treat patients for ADHD, PTSD, and bipolar disorders?

A

Psychiatrist

281
Q

All of the following are duties performed by the public health department EXCEPT

A

Managing Medicare and MEdicaid

282
Q

Which of the following waves represent relaxation of ventricles

A

T wave

283
Q

The term carcinogenic means

A

Pertaining to cancer

284
Q

The disease where the coating on axon begins to disintegrate and slow neural transmission is called

A

Multiple sclerosis

285
Q

Erythema may be caused by all of the following EXCEPT

A

Bile problems

286
Q

Which of the following term means “the process of using an instrument to record data of electrical activity of the heart”?

A

Electrocardiography

287
Q

If an elderly patient refuses an antibiotic injection, but the MA holds the patient down “for her own good” and gives it anyway

A

Example of battery

288
Q

A Paul’s with clear fluid is called a

A

Vesicle

289
Q

Which abbreviation would be unlikely to appear on a chart in gynecologist office?

A

LOC

290
Q

The person accused of a crime or illegal act is

A

Defendant

291
Q

The disease where uric acid collects in joints and crystallizes is called

A

Gout

292
Q

One state accepting licensure requirement of another state to enable health care worker to practice is called

A

Reciprocity

293
Q

A patient with cryptochidism, balantitis, hematuria would likely see

A

Urologist

294
Q

Which of the following is NOT an action of the sympathetic nervous system?

A

Decrease of respiration

295
Q

Which of the following is NOT true about a legal contract?

A

It is always written and witnessed

296
Q

A procedure such as CABG, EKG is likely done by

A

Cardiologist

297
Q

Intentional misrepresentation of facts and figures is called

A

Fraud

298
Q

A dying patient tells the MA that if she survives, she will give the rest of her life to caring for children. What stage of Kubler-Ross model of grief is this patient currently in?

A

Bargaining

299
Q

The practice of one insurance co working with other ins plan to determine the amount each will pay when a patient has more than one ins plan referred to

A

Coordination of benefits

300
Q

The recorded financial transaction in a bookkeeping or accounting system is called

A

Ledger

301
Q

Which appointment scheduling techniques determines the number of patient to be seen each hour by diving the hour by length of average visit?

A

Cluster

302
Q

Another name for a reminder file is an

A

Tickler file

303
Q

Which of the following filing steps includes ensuring that the appropriate people have taken action on a document before filing it?

A

Releasing

304
Q

Which of the following is NOT a true statement about HEalth Information Technology for Economic and Clinical Health (HITECH) Act of 2009?

A

The act establishes a single EHR software system that all health care providers must use

305
Q

The portion of salary held back from payroll checks for paying government taxes is known as the

A

Withholding

306
Q

In a letter written in block format, the salutation is followed by

A

Colon

307
Q

Which of the following concerns have providers raised about the use of EHR and the required data entry must be complete?

A

It interferes with communication with the patient during the encounter

308
Q

Which of the following are dimensions of the envelope size most frequently used in office correspondence?

A

4 1/2 x 9 1/2 inches

309
Q

Account aging receivable

A

Is a tool to show the status of each account

310
Q

A system used in emergency centers but not used in private practices is

A

Open hours scheduling

311
Q

Appointments that are anticipated to require more time should be scheduled

A

At the beginning of the hour

312
Q

For a tickler file to work effectively, it must be

A

Checked frequently

313
Q

Write it once is a bookkeeping system also known as

A

Pegboard

314
Q

Which of the following activities should be integrated in an effective EHR?

A

Patient scheduling of appointment, patient billing, inventory use of supplies, medical / procedural coding

315
Q

First class mail is classified as

A

Items weigh less than 13 oz

316
Q

A spreadsheet is a type of

A

Worksheet

317
Q

In a written communication, no matter what form is used, the most important issue to take into consideration is

A

Legal and ethical issues

318
Q

Which of the following does NOT refer to managed care organization model?

A

Double entry system

319
Q

The federal government is currently offering incentives to support what aspect of implementation of EHRs?

A

Cost of purchase or lease of a system

320
Q

Which of the following represent an important way to maintain the security and integrity of an EHR?

A

A password secured sign on credential for each user in a facility

321
Q

When revising the policies and procedures manual, the MA needs to FIRST

A

Talk to a physician

322
Q

Leaving large, unused gaps in the physician’s schedule is

A

Underbooking

323
Q

The correct order of filing units for Anise K. Strong-Morse

A

Strong-Morse, Anise K.

324
Q

What should the MA do if a patient misses an appointment?

A

Document the no show in appointment book and patient chart

325
Q

Referrals to outside physicians or specialist must be entered into the

A

Medical records

326
Q

Which of the following is a trial balance?

A

A way of checking accuracy of accounts

327
Q

A new patient must provide all of the following information EXCEPT

A

Income

328
Q

For a medical office to run smoothly, each employee must

A

Read the policies and procedures manual

329
Q

Which insurance carriers would MA enter into the database?

A

Each insurance carrier that physician accepts

330
Q

Checks and cash from a medical practice should be deposited in the bank

A

Daily

331
Q

The type of scheduling where patients arrive at their own convenience is

A

Open hours

332
Q

Which of the following is NOT a true statement about worker’s compensation?

A

The individual with a qualifying illness or injury can go to the doctor of his/her choice

333
Q

SOAP refers to

A

Method of documentation used in medical records

334
Q

When transcribing material from recorded dictation, what should the MA do if a word is unclear?

A

Leave a blank space and write a not to the physician

335
Q

Cycle billing is a system of billing

A

In which accounts are divided alphabetically for billing purpose

336
Q

The term software means

A

A set of instructions

337
Q

It would be appropriate to send which of the following to a pt via email?

A

Appointment request

338
Q

When the MA makes an appointment, to ensure he has the correct information, he should

A

Repeat the name and phone number back to the caller

339
Q

Which of the following items facilitates communication in medical field?

A

Policies and procedures

340
Q

How often should the policy and procedure manual be updated?

A

Every year

341
Q

When preparing business correspondence, the first step is to

A

Organize key points to be addressed

342
Q

The unethical practice of deliberately coding a patient encounter incorrectly in order to increase reimbursement is called

A

Upcoming

343
Q

Before scheduling an appointment with a specialist, the MA must

A

Obtain an order from the physician for the exact procedure to be performed

344
Q

The process of converting description of disease, injuries, and procedures into numerical designation is termed

A

Coding

345
Q

Medicare is federally funded entitlement insurance program for

A

Individual 65 and older who are retired and receive social security benefits

346
Q

Which of the following choices describes time specified scheduling?

A

Patients are scheduled all day long at regular specified intervals

347
Q

Which of the following actions should the MA take if a medical record is misplaced?

A

Try to recreate the original file

348
Q

Which postal class would the MA use to send monthly newsletters to all patients in the practice?

A

Second class

349
Q

The term debit means

A

Charge

350
Q

The body of an email communication should

A

Be brief and to the point

351
Q

Under which of the following system are two patients scheduled for the same appointment time?

A

Double booking

352
Q

Referrals are given to which of the following patients?

A

HMO insurance patients who need to see a specialist

353
Q

The MOST important use of computers in the medical office is to

A

Schedule appointment

354
Q

The billing schedule is often determined by

A

The size of medical practice

355
Q

All money owed by the practice to other business are called

A

Accounts payable

356
Q

All of the following documents should be shredded prior to disposal EXCEPT

A

Unmarked HCFA-1500 form

357
Q

Flexible office hours occur most often

A

In group practices

358
Q

POMR is abbreviation for

A

Problem-oriented medical record

359
Q

Petty cash may be used

A

For paying minor incidental expenses

360
Q

After opening the mail, a MA should

A

Date stamp the letter

361
Q

When removing a medical chart from the file cabinet, which of the following items should the MA put in its place?

A

An outguide

362
Q

When a patient has to cancel an appointment, the MA should

A

Try to reschedule the appointment

363
Q

Which of the following items is collection of records created and stored on a computer?

A

Database

364
Q

The motherboard of a computer is

A

The main circuit board

365
Q

The patient pays a copayment

A

Before being seen by the physician

366
Q

Which of the following is the most secure way to mail something through USPS?

A

Registered mail

367
Q

The pegboard system provides control over

A

Collection, payment, charges

368
Q

Which of the following is an accurate statement about the implementation of new ICD-10 coding system?

A

It is taking effect in October 2014

369
Q

If the medical office has a patient who is always late for appointments, the best time to try to book this patient is

A

At the beginning of the day

370
Q

Wave scheduling works best when used in which of the following types of offices?

A

Large medical facilities

371
Q

Which of the following systems divides the patient of a practice into groups and bill each group at different time of the month?

A

Cycle billing

372
Q

How frequently should the MA renew on call repair service contracts?

A

Every year

373
Q

the physical component of a computer system includes all of the following EXCEPTq

A

software

374
Q

which is the easiest and least expensive type of billing for a health care facility?

A

superbill at time of visit

375
Q

the ICD-9 and ICD-10 systems of classifying diseases into categories were devised by what organization?

A

WHO-world health organization

376
Q

which of the following terms refers to the actual daily recording of the accounts or business transactions of medical office?

A

bookkeeping

377
Q

The claim form that is accepted by most insurance carriers is

A

CMS1500

378
Q

The information entered on claims is called

A

Medical information

379
Q

Which of the following represents a change that ICD-10 makes to the structure of the coding format currently in use?

A

Codes will contain seven digits versus five

380
Q

Which of the following is NOT a section of the CPT books?

A

Gynecology

381
Q

Which of the following types of incoming mail should the MA attend to first?

A

Registered mail

382
Q

Which of the following statements is NOT true about a typical purchasing procedure in a medical office?

A

Every employee can order supplies and write a check from petty cash

383
Q

Lack of payment is usually not considered serious until after

A

90 days

384
Q

Which of the following methods is used to correct an error in patient chart?

A

Draw a single line through error, and make correction above error

385
Q

Which type of check is frequently used for payroll because it itemizes the purpose of the check and deductions?

A

Voucher checks

386
Q

It will be most difficult to collect past due accounts from

A

Someone who is unwilling to pay

387
Q

Which of the following systems bills all accounts at the same time each month?

A

Monthly billing

388
Q

The MA should ensure the physician has room for which of the following each day?

A

Emergency booking

389
Q

In which of the following locations should medical file drawers be labeled?

A

On the outside of the drawer

390
Q

The ICD-10 procedure codes are to be used exclusively in what setting?

A

Hospitals

391
Q

Which of the following documents is the record of a professional meeting?

A

Minutes

392
Q

Which of the following should NOT be included in a job description?

A

Address of office

393
Q

A physical inventory of office equipment should be taken

A

Every year

394
Q

Examining a document for damage before filing it is an example of which of the following filing steps?

A

Conditioning

395
Q

The physical components of a computer system includes all of the following EXCEPT

A

Software

396
Q

Which is the easiest and least expensive type of billing for health service facility?

A

Superbill at time of visit

397
Q

It is recommended that records of appointment be kept for

A

Three years

398
Q

The charge slip also know as

A

Superbill

399
Q

When scheduling, the MA should ask the patient the purpose of the visit

A

To determine how much time is needed for the appointment

400
Q

Which of the following BEST describes the intent of the move to ICD-10-CM system in the U.S.?

A

To improve the specificity and efficiency of medical coding and billing

401
Q

it is recommended that records of appointments be kept for

A

three years

402
Q

a charge slip is also known as a/an

A

superbill

403
Q

when scheduling, the MA should ask the patient the purpose of the visit

A

to determine how much time is needed for the appointment

404
Q

which of the following BEST describes the intent of the move to ICD-10-CM system in the U.S.?

A

to improve the specificity and efficiency of medical coding and billing