Return To Work Services

Question 1

When should a RTW Consultant be involved or referred to a claim

Answer 1

When the IW begins missing time from work

An expectation the IW will soon be missing work

Question 2

What are the elements of a formal job offer/Bona fide job offer)

Answer 2

AP is notified of the tasks to be performed

AP agrees with modified work and commute is within the IW capabilities

The employer provides a written offer to the worker with the following
Start Date and Time
Duration of the Modified Work
Statement the AP has approved the work
Description of physical requirements
Place/location of work
Hours to be worked
Wages for the modified work

Question 3

What are the elements are needed to stop or prorate time loss benefits when worker has been terminated

Answer 3

Employer has RTW policy

AP has approved the modified job description

Memo in file includes
     Hours and days to work
     wages for the modified work
     start date and time
     statement that modified work would be available if 
     worker had not been terminated

Question 4

What situations can a worker refuse modified work without facing a reduction or termination of TL benefits

Answer 4

The commute is beyond the capacities of the worker

The worksite is more than 50 miles away

The work is not with the employer at injury

The worksite does not belong to the employer at injury

The shift is different than what the IW usually works