Return Path Flashcards

1
Q

Name the 4 elements of RP

A
  1. Constant strategic communication
  2. Exit offers
  3. Retargeting
  4. Automated follow-up
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2
Q

What is minimum communication cycle recommended?1

A

Once a week

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3
Q

Besides email, what other thing does he say is essential for establishing your presence?

A

Attending industry gatherings

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4
Q

What might it mean if someone doesn’t want your offer?

A

They don’t need that right now, but they might want something else; offer them something else.

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5
Q

At which phase can you use retargeting to move people along your value path?

A

Every single one (not just at the start)

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6
Q

What is a good frequency for a retargeting campaign?

A

14 or possibly 30 days

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7
Q

What are the 5 stages of the follow-up “machine”?

A
  1. Indoctrination
  2. Engagement
  3. Ascension
  4. Segmentation
  5. Reengagement
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8
Q

What is the normal indoctrination sequence?

A

3 emails over 3 days

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9
Q

Name the structure of the indoctrination sequence

A
  1. Welcome and thank you, white-listing, what to expect
  2. One piece of best content
  3. Two pieces of best content
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10
Q

What if you don’t have your own content?

A

Create bonding series—share things they’ll love, that create bonding with you

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11
Q

Who should the emails be coming from?

A

A human being, perhaps the “face of the company”

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12
Q

What is the purpose of an engagement series?

A

Talk about the thing they said they were interested (by the specific LM they responded to).

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13
Q

What is recommended # of emails for a low-price product?

A

2-5

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14
Q

What is recommended # of emails for a mid-price product?

A

5-10

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15
Q

What is recommended # of emails for a high-price product?

A

7-21

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16
Q

What is recommended frequency for an engagement series?

A

Daily (or every other day, beyond that you will start to lose their attention)

17
Q

What are the 3 parts of a GLF engagement sequence?

A
  1. GAIN - What they’ll get out of the offer
  2. LOGIC - The logic of the offer
  3. FEAR - The fear of not having it
18
Q

What is the purpose of an ascension sequence?

A

Offer them something else, after they have bought

19
Q

What is the purpose of a segmentation sequence?

A

Offer them something else, and if they want it, move them into a new engagement sequence.

20
Q

What is the purpose of a reengagement sequence?

A

Wake up disengaged leads

21
Q

What does he suggest for leads who have not responded to any email (even after a reengagement sequence)

A

Remove them from the list