Retail Pharmacy 5,13,14,15

Question 1

The health insurance portability and accountability act (HIPAA) contains regulations related to PHI, which stands for:

Answer 1

Protected Health Information

Question 2

What are the four enternal routes of administration?

Answer 2

Oral, sublingual, buccal, and rectal

Question 3

Amoxil 250mg/5ml
Sig: tsp tid x 10d
M: qs (add sufficient quantity to make)

Answer 3

5ml tid x 10days

5x3x10 = 150ml

Question 4

When warning screens display potential dosing irregularities, you should immediately:

Answer 4

Call the pharmacist

Question 5

Prescriptions are written in:

Answer 5

Ink

Question 6

_____ are allowed to write some prescriptions in some states, as determined by protocols and collaborations with primary prescriber.

Answer 6

Pharmacist, nurse practitioners, and/or physician assistants

Question 7

The directions for use (such as cap t.i.d.) make up the

Answer 7

SIGNA

Question 8

In community pharmacies, _______ Generally receive the prescription and collect patient data and enter this information into the computer.

Answer 8

Pharmacy technicians

Question 9

What term means under the tongue?

Answer 9

Sublingual

Question 10

When a prescription is written for a medication that is not commercially available, the medication can be repaired by mixing the ingredients required and this is called:

Answer 10

Extemporaneous compounding

Question 11

The____ should be consulted on all OTC and Scheduled II prescriptions.

Answer 11

Pharmacist

Question 12

If a new prescription has been prepared by a pharmacy technician, the final check is done by the:

Answer 12

Pharmacist

Question 13

Directions for you should start with a(an):

Answer 13

Verb

Question 14

For the prescription: Prozac 20 mg #30 qd NR (No Refills) how many refills are allowed?

Answer 14

Zero

Question 15

Instructions from medical practitioners authorizing drug or device issuance to a patient are:

Answer 15

Prescriptions

Question 16

Five groups of drugs identified by the 1970 controlled substance act as having the potential for abuse and whose distribution is strictly controlled by five control schedule set forth in the CSA.

Answer 16

Controlled substances

Question 17

During the fill process you should always referred to the_____ first.

Answer 17

Prescription

Question 18

When you receive a prescription for a OTC medication, you should:

Answer 18

Consult the pharmacist

Question 19

Amoxil 250 mg 5 mL
Sig: teaspoon TID x 10d
M: qs
Medication should be taken:

Answer 19

Three times daily

Question 20

For the prescription: anoxic 250 mg #30 | t.i.d. rfx2, how many days should the prescription last?

Answer 20

10

Question 21

As an expiration date approaches the pharmacy technician should be aware that it must be ______ before the expiration date passes.

Answer 21

Returned to the wholesaler for credit

Question 22

Checking of order reports to ensure the order contains no gross errors is done:

Answer 22

Manually

Question 23

Proper disposal or destruction of nonreturnable medication includes:

Answer 23

Giving it to a company that meets EPA regulations

Question 24

If a third-party plan has a dual co-pay the patient usually pays _____ for generic drugs compare to brand-name drugs.

Answer 24

Less

Question 25

Parata Max is an example of a(an):

Answer 25

Counting/filling device

Question 26

Most drugs are kept at room temperature between:

Answer 26

59-86 degrees F

Question 27

Material safety data sheets MSDS provide:

Answer 27

Information concerning hazardous substances

Question 28

The goal of a good inventory system is:

Answer 28

To a sure that drugs are available when they are needed and at the right price

Question 29

The portion of the price of the medication that an insured patient is required to pay is called the

Answer 29

Co-pay

Question 30

_____Provided by suppliers and wholesalers to return overshipments, damage products or expired products

Answer 30

Return goods forms

Question 31

The maximum price per table (or other dispensing unit) and insurance or PBM will pay for a given product is:

Answer 31

MAC (maximum allowable cost)

Question 32

The DAW (dispense as written) indicator that is appropriate for online adjudication if a physician has handwritten DAW on the prescription is:

Answer 32

1

Question 33

When reconciling an order, if a technician detects a discrepancy the supplier should be notified:

Answer 33

Immediately

Question 34

Procedures for billing compounded prescriptions:

Answer 34

Are variable depending on the insurers or PBM

Question 35

What system involves the resolution of prescription coverage through the communication of the pharmacy computer with the third-party computer?

Answer 35

Online adjudication system

Question 36

Wholesalers to provide medications two hospitals pharmacies and other medication dispensers account for about____ of pharmaceutical manufacturers sales.

Answer 36

Three-Quarters

Question 37

If I suppliers terms are 30 days net:

Answer 37

It would be best to have a turnover less than 30 days

Question 38

An example of periodic maintenance of a computer system is:

Answer 38

System backup

Question 39

Which of the following information is generally not required in online claiming processing?

Answer 39

Weight

Question 40

Medications that are chemically different but have similar actions and effects are:

Answer 40

Therapeutically equivalent

Question 41

_____ is the term for organizing drugs alphabetically by there generic names

Answer 41

Alpha-generically

Question 42

Listing of goods or items that a business will use in its normal operation is called a(an)

Answer 42

Inventory

Question 43

_____ is an expression for the rate at which inventory is used and is generally expressed in number of days.

Answer 43

Turnover

Question 44

Material safety data sheets MSDS are required by

Answer 44

OSHA

Question 45

_____ important step in ensuring that records are correct

Answer 45

Manual checking

Question 46

When receiving orders for Schedule II controlled substances, they must be checked and signed by the:

Answer 46

Pharmacist

Question 47

All dispense prescriptions must have a ____ cap unless that specify a _____ cap.

Answer 47

Child resistant, non-child resistant

Question 48

The refrigerator in a community pharmacy must be used to store:

Answer 48

Drugs only

Question 49

Pharmacist can provide services that are billed to third-parties for conditions such as diabetes, hypertension, and asthma and the services are called:

Answer 49

Disease state management services

Question 50

Community pharmacies that are individually owned by local pharmacies are

Answer 50

Independent pharmacies

Question 51

When there is a question on insurance coverage for an online claim the pharmacy technician should:

Answer 51

Telephone the insurance plans pharmacy help desk

Question 52

A(an) ______ is a network of providers for which costs are covered inside but not outside of the network.

Answer 52

HMO

Question 53

Information that a pharmacy technician may enter into the computer for a new prescription includes:

Answer 53

Correct drug and strength, directions for use, quantity, and number of refills; patient's name and prescription number

Question 54

Disease state management services may be billed directly to the patient or to:

Answer 54

Patient insurance company

Question 55

When a technician receives a rejected claim "unable to connect", this problem means:

Answer 55

The connection with the insurers computer is temporarily unavailable due to computer problems

Question 56

Techniques for interacting with customers on the telephone include:

Answer 56

Using a pleasant and courteous manner, stating the name of your pharmacy and your name, and referring all calls that require a pharmacist judgment to the pharmacist

Question 57

_____ our skills involving relationships between people.

Answer 57

Interpersonal skills

Question 58

Scheduling appointments for disease state management services is a duty of the:

Answer 58

Pharmacy technician

Question 59

When reviewing a prescription for C-II substance, which of these is not required:

Answer 59

NDC number (required are DEA Number, DAW information, & patient street address)

Question 60

When I technician receives a reject the claim in "NDC not covered", this probably means:

Answer 60

The insurance plan has a closed formulary

Question 61

A(an) ____ is a set amount that must be paid by the patient before the insurer will cover additional expenses.

Answer 61

Deductible

Question 62

Community pharmacies that are part of regional or national food store chains such as giant eagle and Kroger are:

Answer 62

Food store pharmacies

Question 63

A(an) ____ is a network of providers where cost outside the network may be partially reimbursed and the patient's primary care physician need not be a member.

Answer 63

PPO

Question 64

Ordering stock is a responsibility of the:

Answer 64

Pharmacy technician

Question 65

Patient information that must be entered into the computer includes:

Answer 65

Full name of patient, address, telephone number, date of birth, and any medication allergies

Question 66

Disease state management services are offered in:

Answer 66

Private offices or areas

Question 67

Disease state management services are offered to help manage chronic diseases or conditions such as:

Answer 67

Diabetes

Question 68

Community pharmacies within stores like Walmart or Kmart, that are part of regional or national mass merchandise chains are:

Answer 68

Mass merchandiser pharmacies

Question 69

Plans in which the patient pays a different amount depending on whether a generic or brand name medication is dispense have:

Answer 69

Dual co-pays

Question 70

Patient assistance programs are offered by:

Answer 70

Pharmaceutical manufacturers

Question 71

The ______ is generally responsible for keeping the pharmacy clean, neat, and in proper working order.

Answer 71

Pharmacy technician

Question 72

A(an) _____ is a network of providers where the patient's primary care physician must be a member and cost outside the network may be partially reimbursed.

Answer 72

POS

Question 73

When a technician receives a rejected claim "invalid birth date", this probably means:

Answer 73

The birthdate submitted by the pharmacy does not match the birth date in the insurer's computer

Question 74

When a customer picks up a prescription you should:

Answer 74

Find only the prescription that is requested