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Ptcb > Retail Pharmacy 5,13,14,15 > Flashcards

Retail Pharmacy 5,13,14,15 Flashcards

1
Q

The health insurance portability and accountability act (HIPAA) contains regulations related to PHI, which stands for:

A

Protected Health Information

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2
Q

What are the four enternal routes of administration?

A

Oral, sublingual, buccal, and rectal

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3
Q

Amoxil 250mg/5ml
Sig: tsp tid x 10d
M: qs (add sufficient quantity to make)

A

5ml tid x 10days

5x3x10 = 150ml

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4
Q

When warning screens display potential dosing irregularities, you should immediately:

A

Call the pharmacist

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5
Q

Prescriptions are written in:

A

Ink

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6
Q

_____ are allowed to write some prescriptions in some states, as determined by protocols and collaborations with primary prescriber.

A

Pharmacist, nurse practitioners, and/or physician assistants

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7
Q

The directions for use (such as cap t.i.d.) make up the

A

SIGNA

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8
Q

In community pharmacies, _______ Generally receive the prescription and collect patient data and enter this information into the computer.

A

Pharmacy technicians

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9
Q

What term means under the tongue?

A

Sublingual

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10
Q

When a prescription is written for a medication that is not commercially available, the medication can be repaired by mixing the ingredients required and this is called:

A

Extemporaneous compounding

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11
Q

The____ should be consulted on all OTC and Scheduled II prescriptions.

A

Pharmacist

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12
Q

If a new prescription has been prepared by a pharmacy technician, the final check is done by the:

A

Pharmacist

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13
Q

Directions for you should start with a(an):

A

Verb

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14
Q

For the prescription: Prozac 20 mg #30 qd NR (No Refills) how many refills are allowed?

A

Zero

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15
Q

Instructions from medical practitioners authorizing drug or device issuance to a patient are:

A

Prescriptions

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16
Q

Five groups of drugs identified by the 1970 controlled substance act as having the potential for abuse and whose distribution is strictly controlled by five control schedule set forth in the CSA.

A

Controlled substances

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17
Q

During the fill process you should always referred to the_____ first.

A

Prescription

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18
Q

When you receive a prescription for a OTC medication, you should:

A

Consult the pharmacist

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19
Q

Amoxil 250 mg 5 mL
Sig: teaspoon TID x 10d
M: qs
Medication should be taken:

A

Three times daily

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20
Q

For the prescription: anoxic 250 mg #30 | t.i.d. rfx2, how many days should the prescription last?

A

10

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21
Q

As an expiration date approaches the pharmacy technician should be aware that it must be ______ before the expiration date passes.

A

Returned to the wholesaler for credit

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22
Q

Checking of order reports to ensure the order contains no gross errors is done:

A

Manually

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23
Q

Proper disposal or destruction of nonreturnable medication includes:

A

Giving it to a company that meets EPA regulations

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24
Q

If a third-party plan has a dual co-pay the patient usually pays _____ for generic drugs compare to brand-name drugs.

A

Less

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25
Q

Parata Max is an example of a(an):

A

Counting/filling device

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26
Q

Most drugs are kept at room temperature between:

A

59-86 degrees F

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27
Q

Material safety data sheets MSDS provide:

A

Information concerning hazardous substances

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28
Q

The goal of a good inventory system is:

A

To a sure that drugs are available when they are needed and at the right price

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29
Q

The portion of the price of the medication that an insured patient is required to pay is called the

A

Co-pay

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30
Q

_____Provided by suppliers and wholesalers to return overshipments, damage products or expired products

A

Return goods forms

31
Q

The maximum price per table (or other dispensing unit) and insurance or PBM will pay for a given product is:

A

MAC (maximum allowable cost)

32
Q

The DAW (dispense as written) indicator that is appropriate for online adjudication if a physician has handwritten DAW on the prescription is:

A

1

33
Q

When reconciling an order, if a technician detects a discrepancy the supplier should be notified:

A

Immediately

34
Q

Procedures for billing compounded prescriptions:

A

Are variable depending on the insurers or PBM

35
Q

What system involves the resolution of prescription coverage through the communication of the pharmacy computer with the third-party computer?

A

Online adjudication system

36
Q

Wholesalers to provide medications two hospitals pharmacies and other medication dispensers account for about____ of pharmaceutical manufacturers sales.

A

Three-Quarters

37
Q

If I suppliers terms are 30 days net:

A

It would be best to have a turnover less than 30 days

38
Q

An example of periodic maintenance of a computer system is:

A

System backup

39
Q

Which of the following information is generally not required in online claiming processing?

A

Weight

40
Q

Medications that are chemically different but have similar actions and effects are:

A

Therapeutically equivalent

41
Q

_____ is the term for organizing drugs alphabetically by there generic names

A

Alpha-generically

42
Q

Listing of goods or items that a business will use in its normal operation is called a(an)

A

Inventory

43
Q

_____ is an expression for the rate at which inventory is used and is generally expressed in number of days.

A

Turnover

44
Q

Material safety data sheets MSDS are required by

A

OSHA

45
Q

_____ important step in ensuring that records are correct

A

Manual checking

46
Q

When receiving orders for Schedule II controlled substances, they must be checked and signed by the:

A

Pharmacist

47
Q

All dispense prescriptions must have a ____ cap unless that specify a _____ cap.

A

Child resistant, non-child resistant

48
Q

The refrigerator in a community pharmacy must be used to store:

A

Drugs only

49
Q

Pharmacist can provide services that are billed to third-parties for conditions such as diabetes, hypertension, and asthma and the services are called:

A

Disease state management services

50
Q

Community pharmacies that are individually owned by local pharmacies are

A

Independent pharmacies

51
Q

When there is a question on insurance coverage for an online claim the pharmacy technician should:

A

Telephone the insurance plans pharmacy help desk

52
Q

A(an) ______ is a network of providers for which costs are covered inside but not outside of the network.

A

HMO

53
Q

Information that a pharmacy technician may enter into the computer for a new prescription includes:

A

Correct drug and strength, directions for use, quantity, and number of refills; patient’s name and prescription number

54
Q

Disease state management services may be billed directly to the patient or to:

A

Patient insurance company

55
Q

When a technician receives a rejected claim “unable to connect”, this problem means:

A

The connection with the insurers computer is temporarily unavailable due to computer problems

56
Q

Techniques for interacting with customers on the telephone include:

A

Using a pleasant and courteous manner, stating the name of your pharmacy and your name, and referring all calls that require a pharmacist judgment to the pharmacist

57
Q

_____ our skills involving relationships between people.

A

Interpersonal skills

58
Q

Scheduling appointments for disease state management services is a duty of the:

A

Pharmacy technician

59
Q

When reviewing a prescription for C-II substance, which of these is not required:

A

NDC number (required are DEA Number, DAW information, & patient street address)

60
Q

When I technician receives a reject the claim in “NDC not covered”, this probably means:

A

The insurance plan has a closed formulary

61
Q

A(an) ____ is a set amount that must be paid by the patient before the insurer will cover additional expenses.

A

Deductible

62
Q

Community pharmacies that are part of regional or national food store chains such as giant eagle and Kroger are:

A

Food store pharmacies

63
Q

A(an) ____ is a network of providers where cost outside the network may be partially reimbursed and the patient’s primary care physician need not be a member.

A

PPO

64
Q

Ordering stock is a responsibility of the:

A

Pharmacy technician

65
Q

Patient information that must be entered into the computer includes:

A

Full name of patient, address, telephone number, date of birth, and any medication allergies

66
Q

Disease state management services are offered in:

A

Private offices or areas

67
Q

Disease state management services are offered to help manage chronic diseases or conditions such as:

A

Diabetes

68
Q

Community pharmacies within stores like Walmart or Kmart, that are part of regional or national mass merchandise chains are:

A

Mass merchandiser pharmacies

69
Q

Plans in which the patient pays a different amount depending on whether a generic or brand name medication is dispense have:

A

Dual co-pays

70
Q

Patient assistance programs are offered by:

A

Pharmaceutical manufacturers

71
Q

The ______ is generally responsible for keeping the pharmacy clean, neat, and in proper working order.

A

Pharmacy technician

72
Q

A(an) _____ is a network of providers where the patient’s primary care physician must be a member and cost outside the network may be partially reimbursed.

A

POS

73
Q

When a technician receives a rejected claim “invalid birth date”, this probably means:

A

The birthdate submitted by the pharmacy does not match the birth date in the insurer’s computer

74
Q

When a customer picks up a prescription you should:

A

Find only the prescription that is requested

Ptcb (8 decks)

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