RESTAURANT MANAGEMENT(1st) Flashcards
The first restaurant set up was discovered during the period of _______
A. Ancient period
B. Medieval Period
C.Classical Antiquity
D.17th century
Classical Antiquity
______________from Greek which means cook-shop, literally “a place where (something) hot is sold. It served food in bowls carved into an
L-shaped counter
Thermopolia
Emergence of Taverns and Inns in Europe for travelers
A. The Middle Ages and Renaissance period
B.The Medieval period
C.Early Modern Period
D.Late Modern Period
. The Middle Ages and Renaissance period
what country the term “restaurant” first appeared in the 18th century?
A. Spain
B.France
C. Italy
D. Finland
France
It referred to a reinvigorating meat _______? which people ate to recharge the body
Broth
was the first to open an establishment in Paris and used the term “restaurant”
A. Auguste Escoffier
B. Frédéric Anton
C. Monsieur Boulanger
D. Antoine Beauvilliers
. Monsieur Boulanger
In the what century, lifestyles changed?
A.19th
B.16th
C.20th
D.17th
20th Century
What are the Challenges in the Restaurant Operation
1.The Menu
2.Customer Service
3.Unique Selling Point
4.Management
5.Hiring and Training Staff
6.Marketing
7.Capital
What are the Latest Trends in the Restaurant Industry
•Technology
•Online Selling
•Food Deliveries
•Specialty Restaurant
•Instagram Worthy
•Influencers Endorsement
What are the Latest Trends in the Restaurant Industry
•Technology
•Online Selling
•Food Deliveries
•Specialty Restaurant
•Instagram Worthy
•Influencers Endorsement
What are the Restaurant Concept & Development
1.Target Markets
2.Location
2.Theme
4.Menu
5.Layout
6.Service
7.Pricing
8.Management
9.Operations
Two main categories of Restaurant:
Independent & Chain
The owners, whether one person or a group of people, are in charge of all the financing, marketing, brand design and training involved with running a successful restaurant.
A. Partnerships Restaurant
B.Independent Restaurant
C. Sole Restaurant
D.Chain Restaurant
Independent Restaurant
The owner of a trademarked restaurant brand and logo allows another person to purchase the rights to use the chain’s brand and marketing materials for profit.
A. Partnerships Restaurant
B.Independent Restaurant
C. Sole Restaurant
D.Chain Restaurant
Chain Restaurant
Common Types Of Restaurants
1.Fine Dining
2.Casual Dining / Fast Casual
3.Fast Food
4.Family Style
5.Buffet Style
6.Café
7.Pub
Also known as the “bill of fare” in English
A. Receipt
B.Menu
C.Location
D.Pricing
Menu
Most important internal advertising tools
A. Receipt
B.Menu
C.Location
D.Pricing
Menu
is a French term which means a list of food items a restaurant prepares and serves
A. Receipt
B.Menu
C.Location
D.Pricing
Menu
Factors to Consider in Creating a Menu
Operations Hour
Target Markets
Type of Cuisine
Production
Availability of ingredients
Price
Style Of Service
Type of Menu
Common Menu Types
À la carte
Du Jour Menu
Cycle Menu
Static Menu
Table d’Hote Menu
Prix Fixe Menu
Beverage Menu
Dessert Menu
Digital Menu