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Airline Interview > Resorts World > Flashcards

Resorts World Flashcards

1
Q

VIP Host job summary

A

Responsible in offering the highest level of service within the gaming and associate environments for VIPs

Well-equipped in all aspects of programs, promotions and events that cater to guest experience

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2
Q

Responsibilities

A

Implement high consistent standards in appearance and professionalism
High knowledge in gaming environment, resort and facilities/services
Coordinate VIP requirements in relation to food and beverage, show tickets, entertainment, transportation
Assist guest with all queries about membership, programs, gaming
Host special promotions with gaming facility
Accompany guests

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3
Q

About RWM

A

First integrated tourism hub in the Philippines offers gaming and entertainment, shopping, restaurants and six hotels

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4
Q

The resort is owned and operated by(TIHGI),

A

Travellers International Hotel Group, Inc.

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5
Q

Opening date

A

August 28, 2009

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6
Q

Owner

A

Genting Group and Alliance Global Group

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7
Q

Total gaming space

A

323,000 sq ft

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8
Q

No. of rooms

A

1,574

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9
Q

Notable restaurants

A

Passion

Ginzadon

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10
Q

Location

A

Newport Nall

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11
Q

Our Belief

A

We believe that we should make the most out of life.

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12
Q

Vision

A

Thrill the world every chance we get.

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13
Q

Mission

A

Create world-class experiences with a Filipino touch.

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14
Q

Values

With unyielding integrity as our foundation, we are accountable to these principles:

A

Passion for People
Will to Wow
Thrive in Teamwork

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15
Q

Resort World Manila’s Responsible Gaming Program has three-fold features:

A

(1) information dissemination on responsible gaming; (2) assistance to gaming members seeking professional help; and (3) exclusion procedure.

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16
Q

Eight hotels

A 
MAXIMS Hotel, 
MARRIOTT Hotel Manila
HOLIDAY INN Express
BELMONT Hotel Manila
SAVOY Hotel Manila
HILTON Hotel Manila
SHERATON Manila Hotel 
and the soon-to-open HOTEL OKURA Manila.
17
Q

VIP gaming

A

Roll and Go
Hop and Roll
Team Thrill

Airline Interview (10 decks)

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