Philippine Airlines

Question 1

IATA

Answer 1

PR

Question 2

ICAO

Answer 2

PAL

Question 3

CALLSIGN

Answer 3

PHILIPPINE

Question 4

AIRCRAFT

Answer 4

Airbus A320, A321, A321neo, A330, A350, Boeing 777-300ER

Question 5

Founded

Answer 5

November 14, 1935 (as Philippine Aerial Taxi Company)

February26, 1941 (as Philippine Air Lines)

Question 6

Hubs

Answer 6

Ninoy Aquino International Airport (Manila)

Question 7

Secondary hubs

Answer 7

• Clark International Airport
• Francisco Bangoy International Airport (Davao)
• Mactan-Cebu International Airport

Question 8

Frequent-flyer program

Answer 8

Mabuhay Miles

Question 9

Fleet size

Answer 9

97 (including subsidiaries)

Question 10

Destinations

Answer 10

62 (excluding subsidiaries) 98 (excluding subsidiaries)

Asia, North America, Oceania, Middle East, United Kingdom

Question 11

Company slogan

Answer 11

The Heart of the Filipino

Question 12

Commenced Operations

Answer 12

March 15, 1941

Question 13

Parent company

Answer 13

LT GROUP (PAL Holdings Inc.)
Philippine Airlines

Question 14

Headquarters

Answer 14

PNB Financial center jn Pasay

Question 15

Subsidiaries

Answer 15

PAL EXPRESS

Question 16

CEO and CHAIRMAN

Answer 16

Lucio C Tan Sr.

Question 17

President and COO

Answer 17

Gilbert Sta. Maria

Question 18

Vice Chairman

Answer 18

Carmen K. Tan

Question 19

About PAL

Answer 19

Flag carrier of the Philppines as first and oldest commercial airline in Asia. The only airlines in the Philippines to be accredited by International Air Transport Association with the IATA Operational Safety Audit ( February 2007) PAL has tge the highest safety rating of 7/7 according to AirlineRatings.com 4 star Skytrax

Question 20

Cabin

Answer 20

Economy/ Fiesta
Premium Economy/ Economy Plus
Business Class/ Mabuhay Class

Question 21

Mabuhay Miles

Answer 21

Classic
Elite
Premiere Elite
Million Miler

Question 22

Logo

Answer 22

4 incarnations

Question 23

Key to achieving PAL’s 4-Star Ambition

Answer 23

are the Ground and Inflight crew who embody our Service Culture of Buong-Pusong Alaga (Whole-hearted Service).

Question 24

Goal

Answer 24

GET THAT STAR! PROGRAM To be a PAL cabin crew, one has to live up to the qualities of being a 5-star cabin crew! Yes, you are reading it right, 5-stars! PAL’s 4th star is merely a step towards that goal of being a 5-star airline and that takes the act of buong pusong alaga on each passenger. they had to undergo two months of grueling training which eventually moulded them as Philippine Airlines cabin crew, a 4-star airline, and as individuals. From the time Philippine Airlines and PAL Express launched it’s “get that star” campaign with the end goal of being rated a 5-star airline by 2020, their cabin crew all had to undergo a more stringent and holistic training program.

Question 25

5 Ms

Answer 25

1. Magalang (respectful) 2. Magaling (Beyond good) 3. Maaasahan (Dependable) 4. Maalaga (Selfless, watchful) 5. Malambing (Affectionate)

Question 26

In English, it is "Excellent" or "formidable". You have to be good in everything you do. You always go beyond the standard level in your work as a cabin crew. You act fast and you can make good decisions when needed. You are a cut above the rest. 

Answer 26

Magaling

Question 27

In English, you are caring. You have a kind heart and genuine concern for others, particularly your passengers. You are warmhearted to the point that you think about others first before yourself. You make sure other people are okay and if they are not, you make sure that you give them the care and comfort for them to feel better.

Answer 27

Maalaga

Question 28

In English, you have to be dependable. You have to be trustworthy and reliable, especially that as a cabin crew, the lives of passengers are in your hands. People can depend on you for their safety and their needs on board. The airline can also depend on you to carry the company's vision, mission, its goals, and its values. In other words, your passenger should get the assurance that they are in good hands with your presence.

Answer 28

Maasahan

Question 29

In English, you are respectful. You treat people equally and with high regards. You show admiration for your passengers even if it is your first time to encounter them. You talk to them properly, you greet and address them with respect. Even if you are to implement strict rules and policies as required by the airline for passenger safety, you know how to talk to them with respect. You greet everyone you see regardless of their career attainment or work positions.

Answer 29

Magalang

Question 30

You have to be affectionate. This means showing of fondness and tenderness for your passengers, love your airline, your job as a flight attendant or steward, and your colleagues or workmates. You have to be friendly to everyone including people you have never met before. You have to be accomodating too, regardless of their personality.

Answer 30

MALAMBING