Resistance Flashcards
1
Q
List the criteria for MANAGING RESISTANCE
A
- RECOGNIZE the signs of resistance
- EXPLORE and UNDERSTAND the motivating force resulting in resistance
- NORMALIZE and VALIDATE their experience (not behaviour)
- UTILIZE a STRATEGY to assist with reducing the use of resistance
2
Q
What is the SILVER lining of resistance?
A
That it is a great opportunity to EXPLORE
3
Q
What is RESISTANCE?
A
A NORMAL reaction that comes from the NATURAL drive to PRESERVE the status quo
4
Q
What are the common causes of resistance?
A
- Client is UNWILLING to change
- NOT ACKNOWLEDGING the clients words/feelings
- Fear of CHANGE, HABIT, ANXIETY