Resistance Flashcards

1
Q

List the criteria for MANAGING RESISTANCE

A
  1. RECOGNIZE the signs of resistance
  2. EXPLORE and UNDERSTAND the motivating force resulting in resistance
  3. NORMALIZE and VALIDATE their experience (not behaviour)
  4. UTILIZE a STRATEGY to assist with reducing the use of resistance
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is the SILVER lining of resistance?

A

That it is a great opportunity to EXPLORE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is RESISTANCE?

A

A NORMAL reaction that comes from the NATURAL drive to PRESERVE the status quo

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the common causes of resistance?

A
  • Client is UNWILLING to change
  • NOT ACKNOWLEDGING the clients words/feelings
  • Fear of CHANGE, HABIT, ANXIETY
How well did you know this?
1
Not at all
2
3
4
5
Perfectly