Resident Rights Flashcards

1
Q

What is the Basic Premise to resident Rights?

What basic LAW that governs Residents rights and Advanced Directives ?

A
Both 483.10 / 19.401
The Resident has the RIGHT to:
1-DIGNIFIED EXISTANCE, 
2-Self-Determination,
3-Communication and Access to persons and Services OUTSIDE and INSIDE the FACILITY

** Law is: Patient Self-Determination ACT **

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2
Q

Who must be given a copy of the Statement of RESIDENT RIGHTS?

A

Texas Only/ 19.401-c-
1-Resident (On or before padmission)
2-Next of KIN or Guardian
3-Facility Staff Member (10 working days)

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3
Q

Where must a Signed Copy of Residents Rights be kept?o

A

Texas Only / 19.401-c

1-In the Facility Records

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4
Q

How must Resident and Next of Kin be informed about RESIDENT RIGHTS? How must they be informed about FACILITY RULES and POLICIES?

A

Both 483.10 / 19.403

Both Orally, and in writing in a language that they understand. *** (Next of Kin and Guardian are TEXAS ONLY)

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5
Q

When must Notification of Resident Rights and Facility Policies be given?

A

Both 483.10 / 19.403
1-On Admission OR
2-Before Admission

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6
Q

In Addition to RESIDENT RIGHTS, what other ITEMS must the Facility inform the RESIDENT IN (Writing and Oral)?

A

Texas Only / 19.403-b
1-Admission Policy
2-Protection of Personal Funds
3-Human Resource Code
4-Availible Services through DADS - Long Term Ombudsman
5-Drug Testing and Abuse and Criminal History of the Employees
6-Restraint Policies
7-Right to Form A FAMILY COUNCIL or Time and Place and Contact info of Family Council if it already exists.
8-Legal Rights - written only

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7
Q

What happens if a resident refuses TREATMENT?

A

Texas Only / 19.403
1-Resident has the right to refuse treatment—BUT -
Must be Informed of the possible consequences of refusing treatment

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8
Q

What happens is a resident wants to know how the drugs he is taking are affecting him.

A

Both 483.10 / 19.403

-Resident has the right to know his health status including medical conditions

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9
Q

If there is EXPERIMENTAL research being done what are the rights of the resident?

A

Both F155/19.403
1-has the right to REFUSE
2-IF Accepts has the RIGHT to KNOW the side affects
-Texas Only-19.403-
3-Can only be done with WRITTEN CONCENT of RESIDENT and RESIDENT PHYSICAN.

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10
Q

When must the Facility inform each resident when there is a CHANGE of SERVICES, and or CHARGES for those services.

A

Both 483.10 / 19.403
1-Time of Admission-
2-Through out the stay at the FACILITY

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11
Q

How MUST Changes for Services (including costs) be communicated to the RESIDENT? How Soon must this Communication happen?

A

Texas Only / 19.403
1-Notice must be in writing,
2-Notice must be 30 Days BEFORE the change happens

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12
Q

Is it a right of the resident to know the Name, and contact information of the Doctor that is taking care of him?

A

Both 483.10 / 19.403

1-Yes, including type of specialist

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13
Q

When there is a Significant Change who must be informed? and when must they be informed?

A
Both 483.10 / 19.403
1- Consult with Attending Physician
2-Resident 
3-Interested Family 
*** Must be informed Immediately
This includes An Accident that results in injury OR a Need to ALTER Treatment OR A transfer or Discharge
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14
Q

Who must be informed when there is a ROOM CHANGE or ROOMMATE CHANGE? and when must they be notified?

A

Both 483.10 / 19.403
1-Resident
2-Family Member

** must be informed Promptly (5 days in written letter)

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15
Q

How often must the facility update the address and the phone number of the residents family.

A

Both 483.10 / 19.403

1-Periodically

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16
Q

When must the facility inform the resident when they are eligible for MEDICAID ?

A

Both 483.10 / 19.403
1-Addmission OR
2-When they become eligible

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17
Q

Can a facility CHARGE for handling a Residents personnel funds?

A

Texas Only 19.404 - Medicaid -

YEs, but that amount is included in the basic rate of facility, It can not be a SEPERATE Charge.

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18
Q

If the Facility takes FUNDS from the resident to hold and to SAFE GUARD can the facility have those funds in the same account as the FACILITY FUNDS?

A

Texas Only - 19.405

No, Must be Separate and account MUST be IDENTIFIED as “Trustee, (Facility Name), Resident’s Trust Fund Account”

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19
Q

Accounts of the Facility and the Resident can not be in the same account, Can the Account of Two residents be in the same Account?

A

Texas Only - 19.405
Yes, Medicaid and Private Pay as long as:
Information is sent to: DHS, Texas Attorney General, Medicaid Fraud Control Unit, US Health and Human Services
1-Copies of Release Forms signed and Dated
2-Legible Copies of trust Fund Records

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20
Q

When must the Facility put monies in an Interest Bearing Account?

A

Both 483.10 / 19.405 /Ftag
Medicaid:
When resident has funds of more that $50
Medicare $100

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21
Q

What type of accosts are ok for fund that are less than $50

A

Both 483.10 / 19.405
1-Interst Bearing Account
2-Non-Interst Bearing Account
3-Pettey Cash Fund

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22
Q

When must the Resident receive a Statement of funds?

A

Both 483.10-c-4 / 19.405-k & I
1-On Request AND
2-Quarterly Statements

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23
Q

Where must the resident sign for MONEY kept by the facility?

A

Texas Only 19.405-d-5
1-Trust Fund Ledger OR
2-Deposit/Withdraw document

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24
Q

What happens if a resident can not “sign out his money”

A

Texas Only 19.405-d-5

1-Must have one Witness to sign out Money for him, AND that person can not be the person in charge of the Trust Fund.

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25
When a facility buys anything for a resident on there behalf, when is a RECIPT required?
Texas Only 19.405-d-5 | Always -- unless it is an item that is less than 1 Dollar.
26
When a resident is receiving MEDICAID at what point must he be made aware that he is reaching his limit before they loose there benefits?
Both 483.10 / 19.405 | 1-At 200 less than the SSI resource ($2000)
27
When a person dies, and that resident had money in with the Facility trust, how much time is give to convey the account, and give a final accounting?
Both 483.10 / 19.405 F160 - 30 days after death. Texas- facility is to make a bona fide effort to locate heir of Residents Family.
28
What type of garuntee of for finance security is the facility required to do for RESIDNET TRUST FINDS?
Both 483.10 / 19.405 | Facility must purchase a Surety Bond., or some other type of assurance approved by Sec of human Services
29
How long must the Surety Bond cover for?
Both 483.10 / 19.405 | Bond must be equal to the AVERAGE Monthly Balance of all the facilities residents for 12 months.
30
When can the bank charge for Services Charges?
Texas Only - 19.405-m If the resident requests this type of account, otherwise the default is that the FACILITY will pay for all bank statements and fees.
31
When is a request is made to take money out of an account by a resident , when must this be done?
Fed: Request for less than $50 (Medicaid) ,$100 (Medicare) should be honored same day, if requests for more than that should be honored within 3 BANK days. Texas Only 19.405-n 1-If Funds are in the facility then: Right away, if OFF HOURS then the NEXT business Morning if not a holiday 2-If out of the facility within 5 days.
32
What happens to the FUNDS if there is a change of OWNERSHIP?
Texas Only - 19.405-p- 1-Old Owner must transfer Bank Balance to the NEW owner with a list of RESIDNTS and BALANCES 2-OLD OWNER must get a receipt of transfer.
33
When does the residents RIGHT to refuse release of medical records not apply?
1-Transfer - Both 483.10 / 19.407 2-Release is required by LAW - Both 483.10 / 19.405 3-Durring Surveys- Texas Only
34
What types of RIGHT to privacy is given to the residents?
Texas Only - 19.407 1-Must have a pull sheet that goes around the bed 2-Private Space when receiving treatment, examinations, consultations 3- Area for personal Care 4-Family Meetings and groups
35
How soon must a facility attempt to resolve grievances?
Both - 483.10 / 19.408 | 1-Promptly
36
When must a facility investigate a grievance, or complaint?
Both F-166/19.408 1-Grievances will be delt with promptly and 2-All will be investigated weather ORAL, or WRITTEN
37
Is it the right of the resident to be able to see the LAST survey?
Both - 483.10 / 19.409 | YEs, in fact results must be in a place where the residents can get to them
38
If a resident is private pay , and later becomes Medicaid, if there is a refund due, how long does the facility have to pay back the money owed to the resident?
Texas Only - 19.4010 1-30 days refund must be available Once: the facility become aware of the amount DUE
39
If a Resident is employed by the facility , what must his rate be?
Both - 483.10 / 19.411 | It must be at the prevailing RATE
40
If the resident has a need for work where must it be documented?
Both- 483.10 / 19.411 If resident has need for work (voluntary or paid) must be documented in the care plan In the CARE PLAN
41
When and how must a resident recive his mail?
Both- 483.10 / 19.412 1-Must be Received Promptly (24 hours) and 2-Un-Opened Apdx PP - *promptly means 24 hours.
42
If a resident wants to send a letter, who's responsibility is it to PAY for stationary, postage, and writing?
Both- 483.10 / 19.412 | 1- It is the responsibility of the RESIDENT to pay for these things.
43
If a resident wants a private phone for private use, who is to pay for that service?
Texas Only 1-The resident **The facility Must have a PUBLIC phone that is non Pay-Phone , and MUST allow for a private space, - Both - 483.10 / 19.414 2-But if resident wants a private phone , it is not the responsibility of the Facility. -- Texas Only - 19.414
44
When is it not OK for a RESIDENTS personal property to be in the room?
Both - 483.10 / 19.416 | it infringes on the rights, health and safety of others.
45
If a resident Dies and the personal property is sold to the FACILITY, what must happen?
Texas Only - 19.416- | 1-The Transaction must be documented
46
What happens to the personal property of a resident when they die when they have no family?
-Texas Only - 19.416 - | 1-The items must be disposed of.
47
How soon after being admitted, must the facility talk and review -end of life care- advanced directives
-Texas Only - 19.419-b-2-b 14 Days AND Once a year when there has been a SIG CHANGE
48
If the resident is COMATOSE and can not inable an ADVANCED directive , what is the ORDER of people to enact an ANVANCED directive?
``` Texas Only - 19.419 1-Legal Guardian 2-Person Responsible for healthcare decisions 3-Spouse 4-Adult Child 5-parents 6-Person Admitting the Resident ```
49
What is the penalty for not providing the policies for advanced directives.
Texas Only- 19.419-c- | 1-$500
50
Who must Request AEM? and Who must give consent?
Texas Only -19.422 1-The Resident 2-The Residents ROOMMATE
51
What are the Posting REQUIREMENTS for AEM?
Texas Only -19.422 All facilities must post outside the FACILITY Every resident room that has AEM must post outside the door.
52
Who pays for AEM?
Texas Only -19.422 | The Resident or Residents family pay for all the costs , except electricity
53
The AEM posting outside the facility must be what size?
Texas Only -19.422 | 8x11 inch
54
What happens if covert AEM is taking place?
Texas Only -19.422 IF discovered, must then comply to all AEM policies and law, Resident cant be discharged
55
What is the penalty for AEM failure?
Texas Only -19.422 | $500
56
If a person is CONDUCTING AEM, when are they assumed to have viewed the AEM?
Texas Only -19.422 | 14 Days after the recording
57
If the person conducting AEM gives a Tape to a third party, when is the Third party assumed to have viewed the AEM?
Texas Only -19.422 | 7 days after being givin the recording
58
If it is discovered that an employee has a drug or alcohol problem , they are given how many changes to enter a rehab program?
Texas Only -19.422 | a one time chance
59
If a employee completes a Rehab Program, and returns to work, how long are they subject to drug testing?
``` Texas Only -19.422 A year ( 12 months), at the expense of the employee. ```
60
When must a facility require advanced directives ?
The resident must be informed of rights | facility must have written policies
61
Requirements for Advanced Directives? | Participation in Medicare/Medicaid Services
1-Facility Must have Policies and Procedures regarding advanced Directives (Resident must be informed) 2-If no Advanced Directives Facility must NOTE that No A.D. exists on the Medical Record. 3-Ensure staff and Community are educated on advanced Directives.
62
When must facility give access to clinical Records? Have a copy of Records? After Written or Oral Request.
1-24 hours 2-2 Working Days ** F-153- Clinical Records request pertains to all RECORDS: Trust Fund / Ledgers / Contracts