Reservations

Question 1

Reservation Introduction

Answer 1

• Start of a reservation
• Go through introductions in rank order (Highest-lowest)
  
  • Bow
  • “Yoroshuu otanomoshimasu, (Geimei) dosu”
    
    • Please take care of me
• All in Japanese
• Allows patrons to know your name

Question 2

When & How to Toast

Answer 2

• Start of a reservation/sudden, after introductions
• One attending staff member will get out their microphone and explain the toast
  
  • OPT: 1-2 geisha will pass out sake if it has not been already
• Reservation: Host gives the toast
• Sudden: Volunteer gives the toast

Question 3

When & How to Toast (Explanation)

Answer 3

• Toast begins w/ host or volunteer sharing a few words
  
  • Gratitude, good wishes, purpose of res, ect.
• Mention of them receiving or having sake
• Hold it out but do not sip
• “Kampai” (cheers) said at the end of the toast
• Host may come up
  
  • OPT: Ask for a volunteer and thank them for doing so, ask them to come up
  • Everyone may hold out their sake if not already
• Geisha hold sake
• Toast finishes, all say “Kampai”, toast-giver goes back to their seat, reservation commences

Question 4

Reservation Steps (Before)

Answer 4

• Geisha discuss who will host
• Host plans out with other geisha who does what
• Geisha set up reservation room and (optional) waiting room.
• Patrons wait outside of reservation room/building or in waiting room.

Question 5

Reservation Steps (During)

Answer 5

• Patrons are escorted into room and geisha seiza bow as they enter.
• Door is closed, attendance is started, geisha line up in rank order
• Geisha enter, dogeza, ookini, + line up on stage in rank order.
• Host does welcoming
• Geisha do introductions
• One geisha explains toast, other pass out sake if not already provided
• Patron does toast, kampai, reservation starts.
• Geisha talk to patrons.
• One geisha provides first course if a Chaya Attendant is not present.
• Performance or game or continued conversation.
• One geisha provides second course if a Chaya Attendant is not present. *OPT
• Performance or game or continued conversation.
• One geisha provides dessert if a Chaya Attendant is not present.
• Performance or game or continued conversation.
• Host does ending
• Geisha escort patrons out of reservation room and seiza bow as they exit.

Question 6

Reservation Steps (After)

Answer 6

• Geisha walk into room after closing the door to clean up left over food and set-up.
• One geisha submits attendance (Maiko+).
• Geisha leave chaya.

Question 7

Taking & Filing Reservations (Suddens)

Answer 7

• Visit the phone and create a reservation with according info to file it into the system
• Click the phone and say “Request a reservation”
• Phone doesnt understand japanese
• Things to enter;
  
  • Guest number (Patrons attending)
  • Occasion (Sudden)
  • Guest of Honor (n/a)
  • Date & time (Slot closest to the sudden time)
  • Particular geisha (Geisha attending sudden)

Question 8

Taking & Filing Reservations (Viewing)

Answer 8

• Click on phone “Check reservations”
• Will appear in the following format
  
  • Host - Date - Time - Reservation number
• To view a res, say “play (reservation number)”
  
  • Gives a detailed view of res info
• Information displayed in the following order:
  
  • Username
  • Guest amount
  • Occasion (sudden, anything else)
  • Guest of honor
  • Scheduled Date & Time
  • Particular geisha (Sudden, scheduled - prefer a geisha)

Question 9

Taking & Filing Reservations (Commands)

Answer 9

• Delete; deletes a reservation (event passed)
• Play; see reservation details
• Approve; Approve a reservation + opt. location (w/o a checkmark)
• Decline; Decline a reservation

Question 10

Taking & Filing Reservations (Extras)

Answer 10

• If person who requested is in the discord, (Geisha) host will ping them a bit before the res as a reminder
• If not in discord, wait for them to join game for the res and invite them ingame

Question 11

Taking & Filing Reservations (Discord)

Answer 11

• “Reservations channel”
  
  • Shows approved reservations
• To show you will be attending, react with a 👍
  
  • Do not react to a reservation with the “Sudden” occasion
• If reservation has a ✅, that means it has been completed
• If reservation has a ❌, that means it did not happen
• Only react to events you attended or can attend
  
  • Do not react if the limit for geisha has been met. (1:1 geisha/patron)
  • If a geisha was requested, check if they can attend before reacting

Question 12

Hosting Events & Reservations

Answer 12

• Host oversees and gathers proper information for a successful event
• Ensures everything runs smoothly and everyone collaborates together

Question 13

Hosting Events & Reservations (Before)

Answer 13

• Ensure room is set up
• Make sure all geimaiko/taikomochi are present
• Ensure patrons can make it
• Makes sure all Juniors present have a Maiko/Taikomochi+ to watch them if non-independent
  
  • Will need a report

Question 14

Hosting Events & Reservations (During)

Answer 14

• Direct flow of event (When things happen, when event begins/concludes, etc.)
• Ensure staff do their tasks (performances, meals, etc.)
• Ensure event runs smoothly
• Handle staff leaving/entering late.
• Handle patrons leaving/entering late.
• Handle any other mishaps that may occur

Question 15

Hosting Events & Reservations (Gather Prior)

Answer 15

• Which staff does what (performaces, meals, etc.)
• Ensure all roles are taken
• If present: Ensure Chaya Attendants are prepared with meal plans.