Remaining questions Flashcards
What are the three levels of assertiveness mentioned in the document?
- Basic assertiveness
- Empathetic assertiveness
- Escalating assertiveness
What term describes the natural boundary before adapting to a new situation?
Comfort zone
What term is used to define the difference between one’s original comfort zone and adapted comfort zone?
Culture gap
What term describes the alignment between an individual’s personal comfort zone and cultural adaptation?
Culture overlap
What is a key characteristic of emotional self-regulation?
The ability to control impulses, stay composed under stress, and adapt to changing situations
What is a key behavior to build trust?
- Making sure employees trust the manager
- Acting with integrity
- Being honest
- Keeping promises
- Aligning actions with
words
What is the recommendation for separating people from the problem?
Focus on the issue itself, not the individuals, to avoid personal conflicts and maintain objectivity.
- Perspective thinking
- Emotion
- Communication
- Prevention
What is meant by “Interests vs. Positions”?
- Interests: what you want (ex. Secure, reliable car)
- Position: what you are willing to give for it (10,000$ for car)
- Behind positions are interests - identity interest by asking why or why not
What is the primary goal of using objective criteria?
Fair standards and procedures
Do not give into pressure
- Look for fair standards and procedures to support your arguments
How does Individualized Consideration manifest in leadership?
- Genuine concern for the needs and feelings of followers
- Personal attention to get their best. Listen to their needs
- Coaches and mentors
- Followers treated differently
- Empowered and supported
- Understands motivation
- Delegation or direction
What is the primary purpose of the Octalysis Framework?
- Analysis on how gamified a system is and look how something already gamified can improve
- To analyze and design systems for engaging and motivating behavior.
What is the first rule Yves Morieux suggests for simplifying complex work environments?
Understand what others do
According to Morieux, what is the role of ‘integrators’ in an organization?
Facilitate collaboration across teams and ensure coordination.
Why does Morieux advocate for giving more power to employees?
To enable them to solve problems and take ownership of decisions.
What does Morieux mean by ‘increasing the shadow of the future’?
Creating accountability by linking current actions to future outcomes.
