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Leadership > EXAM (pt 2) > Flashcards

EXAM (pt 2) Flashcards

1
Q

What is an important characteristic of teams according to the document?

A

Good performance

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2
Q

What is crucial for team accountability?

A

Commitment and trust

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3
Q

What is the purpose of setting specific goals in teams?

A
  • Facilitate clear communication and have constructive conflict
  • Helps maintain focus in the group and levelling effect (everyone is involved and achieving these goals)
  • Small wins along the way
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4
Q

What is the primary focus during the Forming stage?

A

Dependence on the leader

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5
Q

What characterizes the Storming stage?

A
  • Challenges to the leader and other members
  • Clarity of purpose increases
  • Cliques & factions may form
  • Questioning and conflict
  • Emotional and upsetting
  • Tolerance, compromise and focus on goals necessary
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6
Q

What happens in the Performing stage?

A
  • Team is performing well
  • Strategically aware
  • Synergy
  • High degree of autonomy
  • Team is highly motivated
  • Team members look after each other
  • Leader delegates tasks and provides personal support
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7
Q

What does the Adjourning stage involve?

A
  • Break up of the group
  • Purpose has been fulfilled
  • Recognition and sensitivity to people’s vulnerabilities
  • Leader moves on
  • Also known as mourning
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8
Q

What role does the “Plant” perform in a team?

A
  • Creators and innovators
  • They love praise
  • Have novel ideas
  • Work alone
  • Impractical
  • Can ignore constraints
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9
Q

What is a key trait of the “Teamworker”?

A
  • Provides support
  • Listener
  • Internal negotiator
  • Perceptive
  • Flexible
  • Diplomatic
  • Glue
  • Popular
  • Team cohesion
  • Indecisive
  • Uncommitted position
  • Avoid confrontation
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10
Q

What is the “Shaper” known for?

A
  • Challenge team to improve
  • See obstacles as challenges
  • Maintain focus and motivation
  • They are quite pushy
  • Pressure
  • Courage
  • Dynamic
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11
Q

What does the “Completer Finisher” focus on?

A
  • Make sure the project is completed
  • Perfectionist
  • Looking at detail
  • Focus on deadlines
  • Polished
  • Scrutinise
  • Avoid errors
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12
Q

What are the four social styles identified by Larry Wilson?

A
  • Expressive
  • Analytical
  • Driver
  • Amiable
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13
Q

What characterizes the “Analytical” style?

A
  • Asking questions and staying on task. Avoid
    small talk. Attention to detail
  • Be specific
  • Slow and careful
  • Do not dominate the conversation
  • Avoid stress and withdraws
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14
Q

What is the primary trait of the “Driver” style?

A
  • Businesslike, results oriented, control, confident without showing a lot of emotion, value power and options
  • Big picture and rational benefits
  • Quick pace, focus on benefits and outcomes
  • Clarify and prioritize
  • Not detail oriented but expect you to know the facts
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15
Q

What is a notable behavior of the “Expressive” style?

A
  • Energetic, intuitive, talkative, enthusiastic, ambitious risk-takers
  • Energize others, move fast, appreciate recognition
  • Big picture, collaborate, like to have their ideas values
  • Innovation and risk taking
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16
Q

What are the five main personality traits in the Big Five model?

A
  • Neuroticism
  • Openness to experience
  • Agreeableness
  • Extraversion
  • Conscientiousness
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17
Q

What does Neuroticism represent in the Big Five?

A
  • Depressed, anxious, insecure, vulnerable, hostile
  • Stable, calm, uninspiring
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18
Q

What is a characteristic of Agreeableness?

A
  • Accepting, conforming, trusting, nurturing
  • Competitive, argumentative, untrustworthy
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19
Q

How is Extraversion defined in the Big Five model?

A
  • Sociable, assertive, positive energy
  • Reserved, reflective, self-absorption
20
Q

Who is the author of The Five Dysfunctions of a Team?

A

Partick Lencioni

21
Q

What does Lencioni identify as a primary challenge for dysfunctional teams?

A
  • Absence of trust
  • Fear of conflict
  • Lack of commitment
  • Avoidance & accountability
  • Inattention to results
21
Q

What is the first step in Kotter’s 8-Step Model?

A

Create urgency

22
Q

What is a central theme in The Five Dysfunctions of a Team?

A

Kathryn Peterson new CEO who is trying to organize the management team and they have many dysfunction in the team and her job is to get them working as a team

23
Q

What is emphasized in Step 2: Form a Powerful Coalition?

A
  • Identify and convince key change leaders
  • Lead the change
  • Get emotional investment
  • Variety of sources/areas/skills
  • Team building
24
Q

What is the goal of Step 6: Create Short-Term Wins?

A

Motivate the people after completing short an easy goals and rewarding them with a prize

25
Q

What does Step 8: Anchor Change in Corporate Culture focus on?

A
  • Make the changes become part of the organization’s core
  • Make the change appear everywhere
  • Ensure continued support
  • Talk about progress and success every chance you get
  • Communicate to new hires
  • Recognition of original members
26
Q

What are the 4 I’s of Transformational Leadership?

A
  • Idealized influence
  • Inspirational motivation
  • Intellectual stimulation
  • Individualized
    consideration
27
Q

What does Idealized Influence emphasize?

A
  • Ideal role model
  • “Walk the talk”
  • “Practice what they preach”
  • Win trust through actions
  • Follower’s needs above their own
  • High standards and ethical principles
27
Q

How does Individualized Consideration manifest in leadership?

A
  • Genuine concert for the needs and feelings of followers
  • Personal attention to get their best. Listen to their needs
  • Coaches and mentors
  • Followers treated differently
  • Empowered and supported
  • Understands motivation
  • Delegation or direction
27
Q

What is a key feature of Intellectual Stimulation?

A
  • Challenges followers to be innovative & creative
  • New ideas
  • Avoid criticism for mistakes
  • Change and learn
  • Encourage autonomy
  • Provides big picture and challenges assumptions
  • Engage in problem solving
27
Q

What is the core principle of Simon Sinek’s Start with Why?

A
  • The golden circle
  • Great leaders inspire action by focusing on their purpose or “why.”
28
Q

What are the three layers of the Golden Circle?

A
  • What (product/service)
  • How (process)
  • Why (purpose)
29
Q

What is a key focus of the “Why” in the Golden Circle?

A

Highlighting the motivation or belief behind actions

30
Q

What does Sinek highlight about great leaders?

A

All great leaders have charisma because they have clarity of why

31
Q

According to David JP Phillips, which neurotransmitter is associated with increased focus, motivation, and better memory when released during storytelling?

A

Dopamine

32
Q

In his talk, David JP Phillips refers to a cocktail of neurotransmitters he aims to induce in the audience. What does he call this combination?

A

Angel’s cocktail which includes dopamine, oxytocin, endorphins

33
Q

What is one method David JP Phillips suggests to increase dopamine levels in storytelling?

A

Build suspense, launch a cliffhanger

34
Q

What is the primary purpose of the Octalysis Framework?

A

Analysis on how gamified a system is and look how something already gamified can improve

35
Q

How many Core Drives are identified in the Octalysis Framework?

A

8

36
Q

Which Core Drive in the Octalysis Framework is associated with the motivation to achieve mastery and overcome challenges?

A

Development and accomplishment

37
Q

In the Octalysis Framework, which side of the octagon represents extrinsic motivation?

A

Black hat gamification, right side

38
Q

What leadership approach did Captain David Marquet implement aboard the USS Santa Fe?

A

Intent based leadership

39
Q

What was the primary goal of adopting an intent-based leadership model on the USS Santa Fe?

A
  • Psychological ownership, if you want your people to think, give control
  • Empower the crew and foster accountability at all levels
40
Q

How did Captain Marquet’s leadership style impact the crew’s performance?

A

Improved engagement, performance, and decision making among the crew

41
Q

What is a key principle of intent-based leadership as demonstrated in the video?

A

Give control through competence and clarity

42
Q

Which one of the following is one of Cialdini’s Principles of Persuasion

A
  • Reciprocity
  • Authority
  • Liking
  • Social proof
  • Scarcity
  • Consistency
  • Unity

Leadership (3 decks)

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