Relationships Unit 2 Flashcards

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0
Q

Roles

A

Parts you play when you interact with others

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1
Q

Relationships

A

The connections you have with other people

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2
Q

Expectations

A

Wants and needs that each person believes the relationship will fulfill

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3
Q

Stereotypes

A

Set of traits that every person in a particular group is assumed to have

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4
Q

Communication

A

Sending and receiving messages between people

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5
Q

Verbal

A

When words are used

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6
Q

Nonverbal

A

Communication without words

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7
Q

Internal pressure

A

Those that come from within you

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8
Q

External pressure

A

Comes from media, family, and peers

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9
Q

Peer pressure

A

Influence from friends and people your age to act in a certain way

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10
Q

Assertiveness

A

Ability to make your own decisions and carry them out with confidence

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11
Q

Refusal skills

A

Techniques used to resist negative pressure effectively

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12
Q

6 steps in the conflict resolution process

A
Identify the problem
Identify possible solutions
Evaluate each suggested solution
Pick the best solution
See if the solution is working
If necessary, agree to disagree
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13
Q

8 qualities of a strong relationship

A
Understanding 
Acceptance
Willingness to compromise 
Willingness to communicate
Patience
Trust and honesty
Respect
Humor
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14
Q

Sending messages qualities

A
Sending i messages
Using the right tone
Using body language 
Managing your image 
Choosing time and place
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16
Q

Qualities to listen better

A
Concentrate
Keep an open mind 
Listen with a purpose 
Be positive
Make eye contact
Control your emotions
Don't interrupt
17
Q

You are more likely to understand someone else’s point of view by looking at through there eyes.
(8 qualities strong relationship)

A

Understanding

18
Q

Accept other people as they are. You are more likely to accept peoples differences if you learn more about them
(8 qualities strong relationship)

A

Acceptance

19
Q

When you disagree, be prepared to compromise by working together to reach an agreement that satisfies each of you.
(8 qualities strong relationship)

A

compromise

20
Q

These skills enable you to share your thoughts, ideas, and feelings with others.
(8 qualities strong relationship)

A

communicate

21
Q

Nobody is perfect. Being patient with another persons habits and faults shows that you care and helps prevent conflict.
(8 qualities strong relationship)

A

Patience

22
Q

Be honest with other people by telling the truth and behaving in a trustworthy manner.
(8 qualities strong relationship)

A

Trust and honesty

23
Q

Show respect by being polite and considerate

8 qualities strong relationship

A

respect

24
Q

you need to be able to see the funny side of things and to be ready to laugh at yourself.
(8 qualities strong relationship)

A

sense of humor

25
Q

Eliminate distractions so that you can listen more fully. For example stop looking at you phone
(how to listen better)

A

concentrate

26
Q

Be prepared to accept the other person’s point of view

how to listen better

A

keep an open mind

27
Q

– Identify why you are listening. For example, you listen to your friends problems to let them express their feelings
(how to listen better)

A

listen with a purpose

28
Q

Assuming a positive attitude before a person starts talking will help motivate you to listen and remember.
(how to listen better)

A

be positive

29
Q

Look the speaker in the eye, and keep your expression open and interested.
(how to listen better)

A

make eye contact

30
Q

If the speakers message affects you emotionally, stay calm and listen
(how to listen better)

A

control your emotions

31
Q

Let the person who is talking finish speaking at his or her own pace.
(how to listen better)

A

don’t interrupt

32
Q

you say how you feel and what you think, rather than criticizing someone else
(sending messages)

A

sending I messages

33
Q

Knowing how you sound helps you ensure that you send the messages you intend to send
(sending messages)

A

using the right tone

34
Q

refers to a person’s posture, facial expressions, gestures, and way of moving
(sending messages)

A

using body language

35
Q

Good grooming plays an important role in image. Washing your face, brushing your hair, and wearing clean clothes contribute to a neat, healthy image. These actions communicate to others that you respect and care about yourself
(sending messages)

A

managing your image

36
Q

– Knowing when and where to communicate can make communication positive as well. Tips: make sure the person is willing and capable of listening, avoid times when emotions will conflict with the message. Make sure the other person isn’t distracted.
(sending messages)

A

choosing time and place