Recruitment and Training Flashcards
What is recruitment?
it is the filling of job vacancies by defining the job, attracting suitable candidates and selecting those best suited to fill it.
What is selection?
is the process of narrowing down candidates to identity the most ideal person for the job
What is the difference between recruitment and selection?
Recruitment = attracting multiple potential customers
- a positive process
Selection = narrowing down from a bigger group to a small portion
- a negative process
Why is recruitment needed?
- because..
Business expanding - increasing sales of existing products, new products, new markets
Existing employees leaving - work for competitors, personal factors (retirement, maternity, leave or sick leave), being fired/made redundant/fired
The business need employees with new skills - more products, new production line
Business is relocating - not everyone wants to move to the new location
What is redundancy and how is it different from being fired?
- Redundancy is when the job position doesn’t exist anymore and is no longer viable and useful
- This is different as being fired is due to lack of job fulfilment and inefficiency but the job still exists
What is the recruitment process?
1) identify vacancy
2) write up a job description
3) write a person specification
4) advertising the vacancy
5) receiving applications
6) candidates are shortlisted
7) assessing candidates
8) offering the position
What is identify the vacancy?
- start of the process
- directly related to why recruitment is needed
- business needs to identify the number of vacancies and what type of vacancy (Job)
What is write up a job description?
- involves all responsibilities and workload of a position
- directly related to the role on offer, rather than the qualities of a person
- duties and what potential line manager
What is a person specification?
- identifies: abilities, qualifications, qualities required for the role
- what kind of skills are required
- ## transferable skills requried
What are transferable skills?
highly sought after skills and abilities that are helpful across different areas of life: socially, professionally and at school eg Organisation, customer service, confidence
What is advertising the vacancy?
- dependant whether internal or external, but legally requires some form of external and internal advert
- the process of communicating with potential candidates about a job opening
What is candidate application?
- many jobs attract more customers that can be possibly interviewed
- shortlisting involves narrowing down the total pool of applicants into a smaller number of suitable applicants which meet person specification and job description
- shortlisting is judged based upon person requirements and performance in selection methods
- this is repeated until a suitable candidate is identified
What is assessing candidates?
- where the candidates are judged through a variety of methods to determine whether they are the best candidate for the jobs
What are some methods for judging the potential candidates?
Assessment centres = candidates are subjected to real life situations and test, role plays over a long term
In-tray exercises = candidates have to complete a task in a certain amount time
Psychometric testing = candidates may have to complete a test to see if their personality and attitude fit with the business culturally
Aptitude testing = test a candidates ability/skills/intelligence - usually tests of number, literacy and logic
What is offering the position?
The most suitable candidate is identified and the business decides to hire them for the role
What is used in shortlisting to find the perfect candidates?
a scoring grid is used to find out the potential employees with the highest scores that fit job best.
What are positives and negatives of the assessing methods of candidates?
interviews = \+ recruiting right staff - may be over influenced by charisma assessment centre = \+ test leadership and team working - quiet people but capable people can slip through tests = \+ test aptitude and attitudes - only know what they know now references = \+ check elsewhere/ secondary source - writer might not be open
What is internal recruitment?
occurs when candidates apply for a job from within the organisation
What is external recruitment?
occurs when a candidate apply for a position outside the business
What are positives and negatives of internally recruiting
+ improved promotion aspects, known abilities of candidates, quicker process, shorter induction period, lower cost
- reduces talent available, limits applicant numbers, can cause friction between employees
What are positives and negatives of externally recruiting?
+ increases talent available, increases pool of candidates, provide new source of ideas
- may upset internal candidates that aren’t selected, not able to see candidates in working conditions, higher costs, cause friction if new people are in organisation
Why does a business need to recruit staff?
Expansion
Increasing sales
New products
New markets
What are costs of recruitment and selection?
Lost output Logistical cost (time lost during the process) Cost of advert Cost of agency fees for temporary employees Cost of new wages Loss of productivity Loss of management Hidden costs, New employees leave No suitable candidates
What are factors influencing the recruitment method?
Cost of the recruitment method
Human resource planning
Size of organisation
What is the most expensive method of advertising?
Expensive - use of recruitment agency
Least expensive - emailing staff
What are methods of recruitment?
Emailing Advertising on company website Job centre advert Local newspaper advertising Job advert on an online job site Assessment centre Recruitment agency
What is training?
Process of equipping employees with skills and knowledge necessary to carry out their job effectively
How does training fulfil roles in a business?
Incentivise applicants to apply for a role
Result in trained employees seeking alternative jobs elsewhere
Lead to promotions internally as skills levels increase
What is the importance of training?
Ensure they have the skills needed to conduct their job effectively
Provide a sense of motivation
What are the costs of training?
Productivity time lost by an employee receiving training
Productivity time lost by trainer
Fees paid to an external training provided and employees travel costs
What is induction training?
The initial training a new employee receives that covers the location of facilities and the day-to-day tasks of the employee
What are positives and negatives of induction training ?
+ gives employees an insight into their roles and responsibilities
+ allows the employee to become aware
- does not broaden skills of the employee
- if the training is not effective the business could expect high employee turnover
What is on-the-job training?
The training an employee receives whilst completing tasks inside the business
What are positives and negatives of on-the-job training?
+ cost effective
+ output is created during training
- quality depends on the trainer
- bad habits may be passed on
What is off-the-job training?
Training that an employee receives outside the business in an educational institution
What are the positives and negatives of off-the-job?
+ a wide range of skills and qualifications is obtained
+ skills obtained by specialists
- expensive
- lost time and output from an employee
What are the methods of on-the-job training?
Demonstrating instruction
Coaching
Job rotation
Projects
What are methods of off-the-job training?
Day release Distance learning Block release courses Sandwich courses Sponsored study Self-study
What are projects?
Employees in a team given them to expose to other parts of the business and to take advantages in a team best works in multi-functional
