Recruitment and organisation Flashcards
Points of a flat structure
- Quick communication
- less worker levels
- large control ability
What is a centralized structure
Where decision making is done exclusively by the business management
What are organizational structures used for?
They are used to organise levels of authority and freedom in a business and to keep control
Points of a tall organizational structure
- long chain of command
- worker freedom
What should a business be organized to sort out
- new stock / sold out replacement
- wages
- systems
- bills
- staff management / recruitment
What does the marketing department look after
- vital role in promotion
- reach out to customer
- research of market
- advertising
What type of centralization does a tall structure have
Centralized
Define functional areas
Parts of a business responsable for a specific part of the business / task
What does the sales department do
- look out for sales opportunities
- presentation to customers
- identifying target and budget
- identifying customer needs and requirements
- product knowledge
What type of centralization does a flat structure have
Decentralized
Advantages of job rotation
- helps employees to gain experience
- increases satisfaction
Advantages of job enrichment
- workers get more recognition
- increases motivation
What is a decentralized structure
Decision making is given to staff, giving them responsibility
What is the role of customer service departments
- establishes relationship between customers and the business itself
What may happen after applying
1) interviews
2) testing
3) group exercise
4) presentation
What is the IT department responsible for
- e-commerce
- m-commerce
- technological elements of the business like machines
What does the production department do
- sets standards and targets
- quantity and quality standards
- goods in the production line
- make the products
Define job enrichment
An attempt to give employees more responsibility and recognition by extending job control
Stages of recruiting
1) vacancy analysis
2) advertise the vacancy
3) applications
4) short listing
5) interviews
6) appointing the job
7) recruitment documents
How many stages are there in recruitment
There are 7 stages
What is human resources responsible for
- monitor employees
- recruiting
Define job rotation
Changing employee tasks occasionally to prevent boredness
Advantages of job enlargement
- improves work skills
- wider range of tasks
Define job enlargement
Giving employees work of similarities
