Recruitment

Question 1

Why is recruitment important to a business?

Answer 1

Recruitment is important to a business as it can provide fresh ideas to a business to allow the business to continue to operate with new ideas from new employees. Recruitment can also be important to businesses as its expensive to recruit, as a result if they don’t recruit the right person then they will have wasted time and money on the recruitment process. (2)

Question 2

Explain the difference between a job description and a person specification.

Answer 2

A job description is a brief outlay of what the job involves and what they will do when they are at the business outlaying hours of work and general roles.

Whereas a person specification is the skills required to apply, it outlays the characteristics you need.

Question 3

List 3 things a job description might contain

Answer 3

Roles while at the business
Hours of work
Responsibilities

Question 4

List 3 characteristics a person specifications

Answer 4

Qualifications
Previous Experience
Skills

Question 5

Explain the difference between internal and external recruitment

Answer 5

Internal recruitment is recruiting a person from inside your business that is already an employee, whereas external recruitment is where you employ a person who currently doesn’t exist in the business.

Question 6

Explain 2 benefits of internal recruitment

Answer 6

A benefit of internal recruitment is that it can be motivational for staff as they are seen as having a chance of being promoted resulting in increased productivity as they will try to work harder to also try receive a chance of promotion.

Another benefit of internal recruitment is that the person already has experience in the business so will need less induction training as they already know the way around the business and how it operates.

Question 7

Explain 2 benefits of external recruitment

Answer 7

External recruitment can bring in fresh ideas to the business, causing innovation.
Allows you to specify exactly what skills you desire allowing you to get possibly more skilled staff than possible in internal recruitment.

Question 8

List 3 places where a business can advertise job positions externally

Answer 8

Job centre
Job board at local shops
Online job websites

Question 9

What information might be included in a job advert?

Answer 9

Hours of work
Skills required
Responsibilities (Rates of pay)

Question 10

Why might a business use an application form?

Answer 10

Less time consuming as they can filter down applicants that are not viable to apply.

Question 11

Explain a method of selection a business might use

Answer 11

Interviewing, used to see how the person is in person to see if they are suitable for the business.

Group tasks/role playing, put a potential employee in a role play to see how they perform similarly with group tasks to see how they perform with tasks.

Question 12

Explain two benefits of conducting interviews?

Answer 12

A benefit of conducting interviews is that it allows you filters down recruits that will not be suitable, as a result it will be less time consuming and cost less than employing wrong staff.

Another benefit of conducting interviews is that it allows the business to select the right staff for them what they believe they will need as a result it will allow them to ask more personal questions allowing them to gain a better overview of each candidate

Question 13

List 2 disadvantages of interviews

Answer 13

Time consuming

Costs

Question 14

What is induction training?

Answer 14

Introduction training is training for new employees, it allows them to understand the way the business operates and the layout of the business.

Question 15

What is the difference between on the job and off the job training?

Answer 15

On the job training is training done by your employees at your work, whereas off the job training is when the business hires a trainer to train your staff externally from the business premises.

Question 16

Explain 2 advantages of on the job training?

Answer 16

Lower cost compared to off the job training

This way they use those tools and equipment which they will be using in future to carry out their specific role in the organization will be different if they train externally compared to in the business on the job training where they will gain experience in using the tools and equipment at the business.

Question 17

Explain 2 advantages of off the job training?

Answer 17

Employees feel more valued and results in increased motivation for staff.

The employees can learn more skills from off the job training as they are being trained by a professional.

Question 18

List 3 other methods of training that can be used

Answer 18

• Learning by watching and doing (shadowing)
• Academic training
• E-learning

Question 19

Name one training initiative that the government is involved in?

Answer 19

Investors in people

Question 20

What is a training needs analysis?

Answer 20

Training Needs Analysis (TNA) is the process in which the company identifies training and development needs of its employees so that they can do their job effectively

Question 21

How might TNA be conducted?

Answer 21

Observing to staff to see if the development of their skills when they are at work

Question 22

State two factors that should be taking into account in a TNA?

Answer 22

What training has been given?

The costs already existing in the business to see if they can afford it.

Question 23

How could a business evaluate the training provided to its workforce?

Answer 23

Labour turnover/Absenteeism in the business.