Appraisal and Workforce Performance Flashcards
Explain what is meant by appraisal
An appraisal is a formal assessment of an employee’s performance
What is the main purpose of an appraisal
The main purpose of an appraisal is to identify an employee’s strengths and weaknesses from this a judgement can be formed about whether the employee is effective in his current post, if not then the reason for this can be determined.
Explain 2 factors that make an appraisal effective
Senior managers ensure that all managers are committed to the process, and that sufficient resources are available.
Ensuring that employees understand the system and how it will affect and benefit them.
Explain the appraisal process
During an appraisal the employee is encouraged to reflect upon achievements, workload and development needs, and to agree targets to be achieved in the next year. The process should be a positive one, with any criticism being constructive rather than disparaging.
What is self-assessment?
A self-reflection on performance of yourself.
Explain one drawback to self-assessment
Questions are usually generic such as ‘how do I think I performed last year?’ is vague and therefore the response is meaningless.
What is 360 degree appraisal?
In a360 degree appraisal, a staff member’s work for a specific period of time, often a year, is discussed and critiqued by other employees. The360 degreeprocess is different, in that it obtains feedback from co-workers and subordinates, instead of just from the direct supervisor.
Explain one drawback of 360 degree appraisals
A concern that employees use the performance to get their own back if the appraisal comments are anonymous.
Explain peer assessment
Peer assessment involves workers taking responsibility for assessing the work of their peers against setassessment criteria.
Other than appraisal systems, state two other examples of ways to analyse employee performance
Absenteeism and Productivity
What is the calculation for labour turnover
No. of employees leaving during the year/Avg number employed during the year
What is the calculation for absenteeism?
Total days absent in the month*100/
Total available working days in the month
What is the calculation for worker productivity?
Output/Avg number of employees
