RCM 409 Midterm Terms Flashcards

1
Q

Anchoring

A

An initial offer is made to ground the rest of the negotiation

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2
Q

Aspiration Point

A

The offer a negotiator hopes to achieve from a negotiation

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3
Q

Attribution Error

A

The tendency to ascribe someone’s behavior or the occurrence of an event to the wrong cause

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4
Q

Dispositionalism (Apart of Attribution Error)

A

Situational factors influence behaviour instead of personal characteristics (e.g., road rage)

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5
Q

Situationalism (Apart of Attribution Error)

A

External circumstances outside of the person’s control influence person’s behaviour (e.g., snowstorm making a person late to class)

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6
Q

Bargaining Range

A

The value between reservation point and aspiration point

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7
Q

BATNA

A

Best Alternative to a negotiated agreement - a plan that still leaves the person happy

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8
Q

Confirmation Bias

A

Tendency of people to see what they want to see when appraising their own performance

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9
Q

Affiliation Bias

A

Tendency to evaluate others’ actions based on their affiliations rather than the actual merit of their behaviour

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10
Q

Common Ground

A

Finding shared interests, values, or goals between negotiating parties that can serve as a foundation for reaching an agreement

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11
Q

Conflict Resolution

A

(1) Mediation: encourages voluntary problem-solving, arbitration
(2) Arbitration: provides a binding, enforceable decision

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12
Q

Contribution Bias

A

The tendency to overestimate their own contributions to a collective task or project while underestimating or overlooking the contributions of others.

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13
Q

Individualism

A

a social theory favoring freedom of actions for individuals over collective or state control

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14
Q

Culturalism

A

The central importance of culture as an organizing force in human events

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15
Q

Ad Hominem

A

Attacking the oppositions character or ethos instead of their argument

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16
Q

Red Herring

A

Attempts to subvert attention away from the context of the original argument

17
Q

Interest/Integrative Based Negotiation

A

The process of finding/creating inventive solutions so that both parties’ needs a re met

18
Q

What are ad hominem and red herring apart of?

A

Fallacy: a failure in reasoning

19
Q

Kairos

A

The opportune time to preform an action

20
Q

Mixed-motive Negotiation

A

Anytime you cannot get what you want without the cooperation of others

21
Q

Persuasion

A

A form of influence where one person intends to produce change in the behaviour or opinions of another using word to convey info, feelings, and/or reasoning while leaving enough freedom to choose otherwise

22
Q

Power based approach

A

Focuses on using power and influence to intimidate the other power

23
Q

Reservation Point

A

Least valuable offer a negotiator is willing to accept

24
Q

Rhetorical Framing

A

Positive and negative framing, time framing, alternative and value framing, cause and effect

25
Q

Zone of Possible Agreement

A

The overlap between the differing sides’ reservation points

26
Q

Concessions/Log Rolling

A