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Aiden Kahn > Random Terms > Flashcards

Random Terms Flashcards

1
Q

Above the line / Below the line

A

Business Champion / Technical Champion

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2
Q

APM

A

Application Performance Monitoring

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3
Q

Auto-remediation

A

Automated actions to resolve a problem

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4
Q

BGP

A

Border Gateway Protocol

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5
Q

Bi-directional sync

A

Connection where a change in one application reflects in the other

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6
Q

BPQL

A

BigPanda Query Language

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7
Q

BVA

A

Business Value Assessment

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8
Q

BVD

A

Business Value Discussion

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9
Q

BVDD

A

Business Value Deep Dive

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10
Q

CAB (BigPanda)

A

Customer Advisory Board

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11
Q

CAB (Industry)

A

Change Advisory Board - Many large companies will
hold weekly meetings, sometimes more frequently
where they will discuss changes that need to occur
and approve/deny them based on risk, resources,
etc.

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12
Q

CDI

A

Computer Design & Integration

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13
Q

Check (industry)

A

A specific monitor, i.e. “ping”

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14
Q

Cloudwatch

A

AWS App/Infra monitoring tool

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15
Q

CMDB

A

Configuration management database

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16
Q

Composition tag (BigPanda term)

A

Tags that are computed as a function of different tags

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17
Q

Compression Rate (industry term)

A

The consolidation of alerts into an incident

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18
Q

Correlation Pattern (BigPanda term)

A

When alerts are being grouped together by a common field within the alert

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19
Q

Custom Tags (BigPanda term)

A

Tags that exist beyond the scope of BigPanda Tags.
Normalizes alert data from integrated monitoring systems into standard key-value pairs

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20
Q

Deduplication (BigPanda term)

A

Preventing duplicate events from being processed by BigPanda

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21
Q

EC2

A

AWS Elastic Compute Cloud

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22
Q

ECA (Industry term)

A

Event Correlation and Automation

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23
Q

EKS

A

AWS Elastic Kubernetes Service

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24
Q

Enrichment (BigPanda)

A

Incorporate additional relevant info/metadata to incoming alerts to help correlate

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25
Enrichment Mapping (BigPanda term)
"vlookup" table that can provide additional info for certain incoming tags
26
Envy (BigPanda term)
Microservice that manages environments and what incidents are part of which environments
27
Event (industry term)
Data sent from an integrated monitoring system about your infrastructure at a specific point in time
28
Extraction Tag (BigPanda)
Tags that are generated by string manipulating other tags
29
FCI (Industry term)
Failed Customer Interactions/Logins
30
Flapping (industry term)
When an alert switches back and forth from one status to another
31
FQDM (Industry)
Fully Qualified Domain Name
32
GOC
Global Operations Center
33
Golden Signals (industry)
Another way of saying "good alerts" which are essentially alerts that are actionable that have good data to determine what will be required to resolve the issue
34
HAL (industry term)
Heuristically programmed algorithmic computer
35
Headless
An application that runs without a user interface Only accessible using the command line or a different API
36
High Signal
Means high actionability for the operations team This is as opposed to high noise, where a lot of the events/alerts coming in aren't actionable
37
HPOO / HPSM
HP Operations Orchestration / HP Service Manager
38
IMOC (industry term)
Incident Manager on Call
39
Incident (industry) vs Incident (BigPanda)
What clients call a ticket / Group of alerts that have been correlated or a single alert within the BigPanda console
40
Incident Commander/Manager
A member of the IT or DevOps team who is responsible for managing incident response
41
Incident Feed (BigPanda)
Consolidated view of all active incidents from any integrated monitoring systems
42
INOC/IOC
Integrated Network Ops Center
43
Intercom (BigPanda)
Powers the chat menu that appears in the bottom right of the BigPanda UI
44
Jenkins
CI/CD management tool
45
JIT (Industry)
Just in Time provisioning
46
Keepalive (KA)
Signal that prevents a link from being broken
47
Lambda Function (industry)
AWS, like a translator. Can take what is brought from one field and change, modify, or map to another field
48
Logs
A record of events that occur in an operating system or software
49
Maintenance Plan (BigPanda)
A maintenance plan dictates which alerts will be silenced during a scheduled system maintenance
50
Marshaling (BigPanda)
When multiple events for the same alert/entity are sent to BigPanda, they are marshalled into the sam alert/entity
51
MI/MIM/MIR (industry)
Major Incident / Major Incident Management / Major Incident record
52
MOR (industry)
Monthly Operations Report
53
MTBF (Metrics)
Mean Time Between Failures
54
MTRS (Metrics)
Mean Time to Restore Service
55
MTT(R/A/D) (Metrics)
Mean Time to Repair/Resolve/Restore, Assign, Detect
56
MTTA (Metrics)
Mean Time to Acknowledge
57
MTTI (Metrics)
Mean Time to Innocence
58
MTTM (Metrics)
Mean Time to Mobilize
59
MTTx (Metrics)
Mean Time to ____
60
MUDA (industry term)
Wastefulness, uselessness and futility Contradicting value-addition
61
NetMRI
CMDB, provides topology information
62
Normalizer (BigPanda)
Tool that helps to standardize incoming alerts from common sources
63
NTP (Industry)
Network Time Protocol
64
P0-P5
Priority Levels 0-5
65
Payload (industry)
The actual information or message in transmitted data, as opposed to automatically generated metadata
66
PBO (Sales)
Positive Business Outcomes
67
Phoenix Project
Book based upon an automotive parts manufacturer and retails which are challenged with BigPanda value drivers
68
Pingdom
Solarwinds monitoring offering
69
Postman
API management tool
70
PRTG
Paessler, a network monitoring solution
71
RBAC
Role Based Access Control
72
RCC/RCA
Root Cause Changes/Root Cause Analysis
73
Reserved Word (BigPanda)
A tag that cannot be updated or changed by a user or admin
74
RTM (BigPanda)
Realtime Topology Mesh
75
Runbook (Industry)
List of steps to be taken to resolve or mitigate a certain category of incident
76
SCOM
System Center Ops Manager (Microsoft product)
77
ServiceNow (SNOW)
Ticketing/ITSM tool
78
SNMP
Simple Network Management Protocol
79
Snooze (BigPanda)
Delaying an alert for a certain period until it's reactivated
80
SQS
AWS Simple Queue Service that supports hosting a queue of messages from a variety of distributed services
81
SWAG (Industry term)
Scientific Wild-Ass Guess
82
Synthetic Alerts (Industry)
Synthetic alert monitors operate on a three-strike basis, registering a failure only after three monitor attempts from a single location return an error
83
TDD (Sales)
Technical Deep Dive
84
TED (Sales)
Tell, Explain, Describe (why?)
85
Throttler (BigPanda)
A service to help protect the BigPanda pipeline from abnormal spikes in data
86
Timber (industry)
Transforms raw log data from Kafka, etc by structuring, sampling, and aggregating to make ready for consumption in S3, Kibana, etc
87
TOC (Industry)
Technical Operations Center
88
Topology (Industry)
The way in which constituent parts of a computer network are interrelated or arranged
89
Topology (BigPanda)
Topology integrations ingest data from configuration management, cloud and virtualization management, service discovery, APM, and CMDB tools for enriching alerts in BigPanda

Aiden Kahn (4 decks)

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