MSE messaging

Question 1

Objection: Our observability tools already offer AI Ops

Answer 1

Domain-centric AIOps solutions just offer anomaly detection. We’re domain-agnostic, which means we offer value in more use cases

Question 2

Objection: We’re not big enough to need your solution yet

Answer 2

You’re growing, and already starting to feel the pain. We can deliver immediate value AND make future growth much easier to manage

Question 3

Objection: We don’t have funding available right now

Answer 3

Our new BigPanda Turbo Pack is designed specifically to offer a solid AIOps foundation to companies of your size and budget

Question 4

Objection: Our tool stack isn’t that complicated

Answer 4

We’ve delivered significant value to many customers who have just a few tools, due to our correlation across domains

Question 5

Objection: We have no resource available to evaluate this

Answer 5

Some of our largest customers only need half an FTE to manage full production deployments. Evaluating us will be a very low lift for you

Question 6

Why are midsize enterprises choosing BigPanda?

Answer 6

BigPanda can ensure service availability and control costs, freeing up IT to drive business growth

Assure performance and availability of apps and services
Control operating costs
Drive business growth

Question 7

What primary capabilities BigPanda delivers to MS enterprises

Answer 7

Event correlation (eliminate noise, detect incidents in real time, present incidents to all team members in a single pane of glass, provide OOTB reports and analytics dashboards)

Root Cause Analysis

Level-0 Automation (Automate the sharing of incidents across tools and teams including automatic ticketing, notifications, and war room creation)

Question 8

What’s included in the Turbo Pack for midsize enterprises

Answer 8

Integration and enrichment
Correlation
Real-time Topology Mesh
Autoshare
Incident 360 console
Core analytics