Random I/O notes Flashcards
Establishing goals and standards; developing rules and procedures; developing plans and forecasts
Planning
Giving each subordinate a specific task; establishing departments; delegating authority to subordinates; establishing channels of authority and communication; coordinating the work of subordinates
Organizing
Determining what type of people should be hired; recruiting prospective employees; selecting employees; setting performance standards; compensating employees; evaluating performance; counseling employees; training and developing employees
Staffing
Getting others to get the job done; maintaining morale; motivating subordinates
Leading
Setting standards such as sales quotas, quality standards, or production levels; checking to see how actual performance compares with these standards; taking corrective action as needed
Controlling
In _____, line managers may carry out all these personnel duties unassisted.—
small organizations
It refers to companies extending their sales, ownership, and/or manufacturing to new markets abroad.
Globalization
A systems use computer network technology to allow managers to monitor their employees’ computers. They allow managers to monitor the employees’ rate, accuracy, and time spent working online. EPM can improve productivity but also seems to raise employee stress.
Electronic performance monitoring (EPM)
It helps companies manage and automate core HR processes. These HR software systems support benefits administration, time and attendance, payroll, and other workflows, as well as the storage of employee data, such as personal, demographic, and compensation information.
Human resources information system (HRIS)
It is a software program that takes care of your employee training program.
Learning Management System, or LMS,
It provides new employees with the basic background information (such as computer passwords and company rules) they need to do their jobs; ideally it should also help them start becoming emotionally attached to and engaged in the firm
Employee orientation (or onboarding)
Meaning ADDIE training 5-step process meaning
● Analyze the training need.
● Design the overall training program.
● Develop the course (actually assembling/creating the training materials).
● Implement training, by actually training the targeted employee group using methods such as on-the-job or online training.
● Evaluate the course’s effectiveness.
It is the process of verifying that there is a performance deficiency and determining whether the employer should correct such deficiencies through training or some other means (like transferring the employee).
Performance analysis
It is the process of identifying the monetary worth of a job.
Job evaluation
It is an appraisal situation when the person’s performance is satisfactory and promotion looms. Your objective is to develop specific development plans.
Satisfactory—Promotable
It is an appraisal situation for employees whose performance is satisfactory but for whom promotion is not possible. The objective here is to maintain satisfactory performance. The best option is usually to find incentives that are important to the person and sufficient to maintain performance. These might include extra time off, a small bonus, or recognition.
● Satisfactory—Not promotable
It is an appraisal situation for employees to lay out an action/development plan for correcting unsatisfactory performance.
unsatisfactory but correctable,
It is an appraisal situation for employees where dismissal is often the preferred option.
unsatisfactory and the situation is uncorrectable
refers to feelings of anxiety, instability, and insufficiency experienced in the roles, responsibilities, relationships, knowledge, and expectations when moving to a new environment
Transition shock
a normal process of adapting to a new culture
- Culture shock
a phenomenon that occurs when a new employee’s high expectations and enthusiasm confront the reality of a boring, unchallenging job.
Reality shock
a state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress. It occurs when you feel overwhelmed, emotionally drained, and unable to meet constant demands.
Burnout
This happens when you’re forced to leave your job against your will because of your employer’s conduct. The reasons you leave your job must be serious, for example, they: do not pay you or suddenly demote you for no reason.
Constructive dismissal
It is the number of employees who quit the organization or are asked to leave and are replaced by new employees.
Employee Turnover
It is the temporary or permanent termination of employment by an employer for reasons unrelated to the employee’s performance
Layoff
- ______is when an employer may terminate employment at any time and without need of any cause or ground.
Employment-at-will
If there is a problem, the time to take action is____
right away
The learning curve goes down late in the day. ______ is generally superior to full-day training.
Partial-day training
It refers to workers’ knowledge, education, training, skills, and expertise
Human Capital
It is a popular performance appraisal method that involves evaluation input from multiple levels within the firm as well as external sources. In this method, people all around the rated employee may provide ratings including senior managers, the employee himself/herself, supervisors, subordinates, peers, team members, and internal and external factors
360-feedback evaluation methods
It is a performance appraisal method that rates employees according to defined factors. It has scales, normally in number and defined by objectives such as outstanding, meet expectations, or needs improvement and its process of rating is quick
Rating scales method
It is a performance appraisal method that requires keeping written records of highly favorable and unfavorable employee work actions. At the end of the appraisal period, the rater uses these records along with other data to evaluate employee performance
Critical Incident Method
It is a performance appraisal method in which the rater writes a brief narrative describing the employees’ performance
Essay Method
It is a performance appraisal method that compares each employee’s performance to a predetermined standard or expected level of output
Work standards method
It is a performance appraisal method in which the rater ranks all employees from groups in order of overall performance
Ranking Method
It is a variation of the ranking method in which the performance of each employee is compared with that of every other employee in that group
Paired comparison
It is a performance appraisal method that requires rater individuals in a workgroup to a limited number of categories. it tends to be based on three levels; best performers 20%, middle performers 70%, and poor performers 10%. This method keeps managers from being excessively lenient.
Force Distribution Method
It is a performance appraisal method that combines elements of the traditional rating scales and critical incident methods. Instead of using terms such as high, med, and low, it uses behavioral anchors related to the criterion being measured
Behaviorally Anchored Rating Scale Method
