quizzes Flashcards

1
Q

T/F:
Compared to other hiring practices, a well designed personality test is good at predicting whether someone will be a strong performer in their job

A

False
“Compared to other hiring selection practices, personality assessments are among the least effective in predicting job performance”

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2
Q

T/F:

Research shows that faking has a major impact on the use of personality testing for hiring

A

False
One criticism of self-report personality assessments is that job applicants will provide responses that they think the employer wants. In other words, applicants can fake the answers. But research shows they usually don’t—and even when they do, it doesn’t affect the ranking of the top applicants in a significant way, Ones says.

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3
Q

T/F:
In selecting a personality assessment, one common mistake employers make is failing to focus on what they are trying to achieve. Some choose an assessment based on what other organizations are using rather than on their own company’s goals

A

True

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4
Q

T/F:

Employers can be held liable if the personality tests they use inadvertently discriminate against protected groups

A

True
Employers also can be held liable if the tests they use inadvertently exclude groups protected under Title VII of the Civil Rights Act of 1964.

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5
Q

Which of the following personality tests would be best to use in the hiring process:

  • Five Factor Model
  • Meyers Briggs Type Indicator
A

Five Factor Model
One of the best-known personality assessments, the Myers-Briggs Type Indicator, isn’t intended to be used in the hiring process at all, according to the publisher of the test.

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6
Q

T/F:
One method of shifting decision makers from System 1 thinking to System 2 thinking involves taking an outsider’s perspective.

A

True

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7
Q

T/F:

System 2 thinking always leads to superior decision making when compared to System 1 thinking.

A

False

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8
Q

T/F:

System 2 refers to our intuitive system, which is typically fast, automatic, effortless, implicit, and emotional.

A

False

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9
Q

T/F:
One strategy to overcome biases involves changing the environment so that System 1 thinking provides better results, rather than trying to change from System 1 to System 2.

A

True

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10
Q

T/F:
“Consider the Opposite” should not be used to promote System 2 thinking as it can often lead to biases such as: overconfidence, the hindsight bias, and anchoring.

A

False

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11
Q

T/F:

The three core aspects of work that you may change through job crafting are tasks, relationships, and the environment.

A

False

Tasks, relationships, and perceptions

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12
Q

T/F:

Dr Thompson suggests that when you find your calling, work will be bliss.

A

False

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13
Q

T/F:

Job crafting involves visualizing your job, mapping its elements, and reorganizing them to better suit you.

A

True

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14
Q

T/F:
Richard St. John suggests that you should spend at least 80% of the time doing things you love about your job, and 20% of the time doing thinks you dislike about your job, or you might be in the wrong job.

A

True

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15
Q

T/F:

For 81% of 18-25 year olds, their #1 life goal is to recreate as much as possible.

A

False

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16
Q

T/F:

The principles of persuasion are best applied in isolation so that others don’t begin to mistrust your motives.

A

False

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17
Q

T/F:

The 6 principles of persuasion are: liking, reciprocity, social proof, consistency, authority, and scarcity.

18
Q

T/F:

The principle of consistency suggests that people have consistent preferences that shape their choices.

19
Q

T/F:

The principle of social proof stipulates that influence is often best exerted vertically rather than horizontally.

20
Q

T/F:

The principle of authority suggests that people often defer to experts when looking for answers.

21
Q

T/F:
You should start a negotiation off with the most important issue and then work your way sequentially to less important issues.

22
Q

T/F:

Unrealistic demands should usually be ignored in a negotiation.

23
Q

T/F:
After being rejected, an investigative negotiator should immediately ask, “What would it have taken for us to reach agreement?”

24
Q

T/F:

You should rarely cooperate with competitors because they will likely take advantage of you

25
T/F: Investigative negotiation involves learning as much as possible about the situation and the people involved in the negotiation.
True
26
Decision Traps: | Self Enhancement
``` the tendency to overestimate our performance and capabilities and see ourselves in a more positive light than others see us. ```
27
Decision Traps: | Stereotypes and self-fulfilling prophecy
generalizations based on group characteristics treating someone differently based on a social peception, causing them to act differently and become different
28
Decision Traps: | Attribution
The causal explanation we give | for an observed behavior
29
Decision Traps: | Self-Serving Bias
``` Tendency to attribute OWN success to internal factors and to blame failures on external factors. ```
30
Decision Traps: | Fundamental Attribution Error
``` Tendency to attribute OTHER peoples’ behavior to internal or dispositional causes and to downplay situational causes. ```
31
Decision Traps: | Availability Heuristic
``` Tendency to perceive the frequency or likelihood of an event by the ease with which relevant instances come to mind. • Ease of recall • Retrievability • Presumed associations ```
32
Decision Traps: | Regression to the Mean
• Midterm grade =?= Grade on final • The Sports Illustrated Jinx team struggles --> fires coach --> team does better team struggles --> team does better
33
Decision Traps: | Anchoring & Adjustment
• Tendency to rely too heavily on an initial piece of information. • Occurs even when the value is meaningless
34
Decision Traps: | Framing Effects
``` The tendency of decision makers to be influenced by the way that a situation or problem is presented ```
35
Evaluation Traps: | Confirmation Bias
Tendency to notice and search for information that confirms one’s decision (and to ignore information that disconfirms one’s decision).
36
Evaluation Traps: | Hindsight Bias
The inclination to see events that have occurred as more predictable than they in fact were before they took place.
37
Evaluation Traps: | Escalation of Commitment
a.k.a. psychology of entrapment, sunk-cost effect, “too-much-invested-to-quit” syndrome • Tendency for individuals & organizations to persist in a failing course of action Examples ~ R&D projects ~ Relationships!
38
What can we do about decision and evaluation traps?
• Regression Analysis • Take an outsider’s perspective (or ask an outsider, future CEO) • Consider the opposite (i.e., devil’s advocate, worst case scenario) • Get input from the group • Undermine the cognitive mechanism (e.g., self-serving bias: have people evaluate the contributions of others) • Design so System 1 thinking will lead to good results. ~ i.e., what is the default option?
39
Rational Decision Making
``` For truly rational decision making, one must: • Know goal/problem • Clear preferences & values • Know all options • Predict which alternative maximizes outcome ```
40
Bounded Rational Decision Making
``` • Choose "good enough" rather than maximizing outcome (Satisfice) • Assumes bounded rationality ~ Imperfect information ~ Cognitive limits ```
41
Performance =
Motivation * Ability * Environment