5 Barriers and Solutions

Question 1

Ill-Conceived Goals

Answer 1

Example: Pressure to Max billable hours in acc, consulting, law firms leads to unconscious padding.

Remedy: Brainstorm unintended consequences when devising goals and incentives. Consider alternatives goals that may be more important to reward.

Question 2

Motivated Blindness

Answer 2

Ex: Baseball officials failed to notice that they’d created conditioned that encouraged steroid use.

Remedy: Root out conflicts of intererest. Simple being aware of them may not reduce their effect

Question 3

Indirect Blindness

Answer 3

Examples: Drug comp deflects attenion from price increase by selling rights to another company.

Remedy: When outsourcing work, ask if assignment might invite unethical behavior and take ownership of implications.

Question 4

Slippery Slope

Answer 4

Ex: Auditors may accept financials if infractions have accrued over time.

Remedy: Address trivial ethical infractions immediately, then look for a change.

Question 5

Overvaluing Outcomes

Answer 5

Examples: Made up research considered more ethical if saves lives

Remedies: Examine GOOD and BAD decisions for their ethical implication. Reward solidi decision processes, not just good outcomes.

Question 6

Understand the Zimbardo Study

Answer 6

How susceptible we can be to authority figures, roles and cultural influences that can result in the Agentic Shift