quizes Flashcards

1
Q

Rewards of risk taking

A

Financial , independence, self satisfaction

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2
Q

purposes of business planning

A

to help get finance
identify the resources needed for a business to operate
to help achieve aims and objectives

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3
Q

not doing a business plan is risky

A

plan may reveal that the target market may not want the product at the prices it’s being sold

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4
Q

to increase ones market share one must

A

improve product quality
lowing prices
increasing the amount of advertising

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5
Q

business objectives may change due to

A

new rivals entering the market
previous objectives being reached
ambitions of the owner

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6
Q

customers effect the business because

A

a business cannot service without their spending

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7
Q

governments can affect business activity by

A

increasing taxation

giving grants out to businesses

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8
Q

backwards vertical merger

A

joining up with your supplier

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9
Q

distribution channel

A

method of getting hoods and services to a customer

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10
Q

secondary research

A

research already done

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11
Q

market segmentation

A

splitting market into segments , eg one gets cheap cars and one gets expensive cars

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12
Q

point of sale promotions include

A

price reductions
competitions
free samples

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13
Q

marketing purpose

A

to increase sales

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14
Q

product life cycle

A

Introduction - growth - maturity - decline

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15
Q

price skimming

A

initial high price

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16
Q

qualitative research assist with the analysis of quantitative

A

by providing explanations

17
Q

marketing mix

A

product place price promotion

18
Q

discrimination laws

A

equalities act

  • age
  • disability
  • gender
  • marriage
  • race
19
Q

long chain of command makes

A

decisions slower

20
Q

professional development includes

A

vocational studies, practical

21
Q

financial methods of motivating workers

A

profit sharing
fringe benefits
bonus
pay rise

22
Q

methods of selection

A
CV
application form
letter of application
interviews
tests
group activities
references
23
Q

recruitment documents include

A

person specification and a job description

24
Q

reduce recruitment costs

A

improve employee retention

good reputation -> better quality and quantity of applicants

25
benefits of using a telephone
personal and flexible communication | faster than sending a letter
26
bad things about telephone
no record of the conversation | people may misinterpret what you say
27
digital communication has unfortunately
not benefitted all workers as some may feel stressed therefore less productive can go down or have faults which may stop business operations instantly
28
digital communication fortunately
works can work from home new business opportunities Increased completion leading g to lower prices and more r & d
29
part time is when
person worker fewer than 35 hours per week
30
Human Resources are
people who work for a business