quizes Flashcards

1
Q

Rewards of risk taking

A

Financial , independence, self satisfaction

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2
Q

purposes of business planning

A

to help get finance
identify the resources needed for a business to operate
to help achieve aims and objectives

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3
Q

not doing a business plan is risky

A

plan may reveal that the target market may not want the product at the prices it’s being sold

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4
Q

to increase ones market share one must

A

improve product quality
lowing prices
increasing the amount of advertising

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5
Q

business objectives may change due to

A

new rivals entering the market
previous objectives being reached
ambitions of the owner

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6
Q

customers effect the business because

A

a business cannot service without their spending

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7
Q

governments can affect business activity by

A

increasing taxation

giving grants out to businesses

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8
Q

backwards vertical merger

A

joining up with your supplier

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9
Q

distribution channel

A

method of getting hoods and services to a customer

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10
Q

secondary research

A

research already done

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11
Q

market segmentation

A

splitting market into segments , eg one gets cheap cars and one gets expensive cars

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12
Q

point of sale promotions include

A

price reductions
competitions
free samples

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13
Q

marketing purpose

A

to increase sales

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14
Q

product life cycle

A

Introduction - growth - maturity - decline

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15
Q

price skimming

A

initial high price

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16
Q

qualitative research assist with the analysis of quantitative

A

by providing explanations

17
Q

marketing mix

A

product place price promotion

18
Q

discrimination laws

A

equalities act

  • age
  • disability
  • gender
  • marriage
  • race
19
Q

long chain of command makes

A

decisions slower

20
Q

professional development includes

A

vocational studies, practical

21
Q

financial methods of motivating workers

A

profit sharing
fringe benefits
bonus
pay rise

22
Q

methods of selection

A
CV
application form
letter of application
interviews
tests
group activities
references
23
Q

recruitment documents include

A

person specification and a job description

24
Q

reduce recruitment costs

A

improve employee retention

good reputation -> better quality and quantity of applicants

25
Q

benefits of using a telephone

A

personal and flexible communication

faster than sending a letter

26
Q

bad things about telephone

A

no record of the conversation

people may misinterpret what you say

27
Q

digital communication has unfortunately

A

not benefitted all workers as some may feel stressed therefore less productive
can go down or have faults which may stop business operations instantly

28
Q

digital communication fortunately

A

works can work from home
new business opportunities
Increased completion leading g to lower prices and more r & d

29
Q

part time is when

A

person worker fewer than 35 hours per week

30
Q

Human Resources are

A

people who work for a business