Marketing Flashcards

1
Q

invention

A

introduction of a totally new idea

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2
Q

innovation

A

improvement of an original idea

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3
Q

design

A

important element in a number of different products , can be related to style or tech eg bigger phones

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4
Q

product life cycle

A

describes the stages a product goes through from when it was first thought of until it finally is removed from the market

introduction -> growth -> maturity -> decline

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5
Q

product life style - introduction

A

researching, developing and then launching the product

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6
Q

product life style - growth

A

when sales are increasing at their fastest rate

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7
Q

product life style - maturity

A

sales are near their highest, but the rate of growth is slowing down ; because of new competitors in the market

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8
Q

product life style - decline

A

final stage of the cycle, when sales begin to fall

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9
Q

product life style - extension strategies

A

extend the life of the product before it goes into decline, examples could be advertising, price reductions, new features, exploring new markets, new packaging

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10
Q

place definition

A

refers to where products and services are sold and how the business and services get to the consumer

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11
Q

distribution channels definition

A

how products and services get to the consumers or all the organisations through which a product must pass between its point of production and purchase by the consumer

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12
Q

2 example places

A
  • shopping malls ; more public transport links, greater choice of stores and protection from weather
  • retail parks ; less congestion, free/plentiful parking and more convenient to shop
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13
Q

the three distribution channels

A

producer -> consumer

producer -> retailer -> consumer

producer -> wholesaler -> retailer -> consumer

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14
Q

wholesalers main purpose

A

store and break bulk

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15
Q

wholesaler definition

A

large storage centre able to take in deliveries direct from producers, they break bulk

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16
Q

regional distribution centre definition

A

owned by the retailer and are used to store products they will later sell in their stores

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17
Q

physical distribution definition

A

movement of goods that we can see and touch

18
Q

digital distribution definition

A

distribution of goods digitally by downloading from a website or app

19
Q

marketing mix defintion

A

known as a mix because each ingredient affects the other and the mix must overall be suitable to the target customer

20
Q

market data definition

A

market data is information that will help a business make marketing decisions.

21
Q

market share definition

A

the percentage of total sales that a business has in the overall market.

22
Q

marketing definition

A

finding out the needs of consumers and demonstrating how a business fulfils those needs so that its sales increase

23
Q

market research definition

A

the collection of data on customer habits to help decision-making in marketing

24
Q

target market definition

A

group of customers to whom a business aims to sell its products, market could be other businesses or consumers

25
4p's of marketing
- price - product - place - promotion
26
primary research ~ 'field research'
data that is collected first hand, often in the form of questionnaires, interviews and focus groups.
27
secondary research ~ desk research
collection of data using research and information provided by others
28
primary research methods
- questionnaire - interview - trailing - focus group
29
qualitative data definition
data based on the opinions of those being asked
30
quantitative data definition
data collected that is based on facts or numbers; usually easier to analyse
31
ways of market segmentation
- age - gender - location - lifestyle - income
32
market segmentation definition
splitting the market for a product or service into different parts or segments
33
5 pricing methods
- skimming - cost-plus - penetration - promotional - competitor
34
price skimming definition
high price is charged for new better product, then reduced when competitor products are sold
35
cost-plus pricing definition
the margin of the product, so a percentage added on top which is calculated to decide the price
36
penetration pricing definition
low price for a new product to persuade, price will slowly increase as more people buy it
37
competitor pricing definition
looks at the prices charged by competitors, they may want it slightly cheaper or expensive. usually depending on quality of product
38
promotional pricing definition
price is lowered to persuade customer to buy stock that remains or a product that's slowing down
39
point of sale promotions definition
sales offers including - price reductions - competitions - free samples - loss leaders
40
loss leaders definition
some goods are sold at a loss to encourage customers in hope that they will do more shopping
41
5 advertising ways
- social media - websites - television - print media - radio