Quiz Study

Question 1

1. The following actions will improve your performance

Answer 1

• Be familiar with and follow the Federal Aviations Regulations applicable to your job.
• Use the “Personal Minimums” Checklist.
• Be familiar with the Dirty Dozen and know how to minimize or control them.

Question 2

2. The “Personal Minimums” Checklist has 10 before the task and after.

Answer 2

true

Question 3

3. Which of the following is an example of Lack of Assertiveness.

Answer 3

• You agree to do an inspection even after the owner of the aircraft pressures you not to
  do request.

Question 4

4. When Pete experienced difficulty while attempting to inspect the pitch trim actuator

Answer 4

• Stop and ask for help.
• Stop and re-read the maintenance procedures.
• Stop and discuss the matter with his supervisor.

Question 5

5. You’re a rookie mechanic and are assigned to assist veteran co-worker to remove and
   you notice and mention that the maintenance manual procedures apply to a different this
   job before and remembers all the procedures. What should you do

Answer 5

• Speak up and voice your concerns about current actions

Question 6

6. If we minimize or control the 12 common causes of maintenance human error, we will
   maintenance related events.

Answer 6

true

Question 7

7. Pressure is defined as

Answer 7

• External or Internal forces demanding high-level job performance. It can be real or
  perceived.

Question 8

8. In addition to having technical data, other factors you should consider are.

Answer 8

• The data is understood
• The data is appropriate
• The data is current

Question 9

9. Which of the following would best illustrate complacency.

Answer 9

• Jill checks off an inspection checklist item she didn’t do because it is not a critical
  component inspection.

Question 10

10. The following is not one of the “Personal Minimums” Checklist, After the Task
    questions

Answer 10

• Was the job task performed to be better than the original.

Question 11

11. To mitigate Complacency, you should expect to find errors and don’t sign it if you
    didn’t.

Answer 11

true

Question 12

12. The requirement: “Each person maintaining or altering, or performing preventive
    maintenance and use materials of such quality, that the condition of the aircraft, airframe,
    aircraft engine, be at least equal to its original or properly altered condition (with regard
    to aerodynamic vibration and deterioration, and other qualities affecting airworthiness)”
    is stated in.

Answer 12

• Title 14 CFR 43 Section 43 13(b)

Question 13

13. Physical or mental conditions resulting from external forces which may affect health
    and.

Answer 13

stress

Question 14

14. In the accident scenario of this lesson, what was the first human error in the chain of
    events.

Answer 14

• Failure to record accurate, complete data into the shops AD database.

Question 15

15. In the Dirty Dozen calender, the following is/are stated as ways to mitigate distraction.

Answer 15

• Go back 3 steps when you return yo a job/use detailed checklist.

Question 16

16. Which of the following may contribute to failure to follow procedures

Answer 16

• Pressure
• Complacency
• Norms

Question 17

17. Sections 43.13(a) states requirements for each person performing.

Answer 17

• Maintenance, Alterations, or Preventive Maintenance

Question 18

18. Standard practices, usually unducumented, adopted by an organization or group is
    defined as.

Answer 18

Norms

Question 19

19. According to the Dirty Dozen calendar, which of the following action(s) can help
    mitigate Lac

Answer 19

• Put safety first/just say no.

Question 20

20. Which of the following is not one of the Dirty Dozen common causes of human error
    in maintenance.

Answer 20

• Security.

Question 21

21. The stated requirement, “Each person performing maintenance alteration, or
    preventive maintenance on propeller, or appliance shall use the methods, techniques,
    and practices prescribed in the current manual or instructions for continued
    airworthiness prepared by its manufacturer, or other methods acceptable to the
    administrator” is stated in.

Answer 21

Title 14 CFR 43, Section 43 13(a)

Question 22

22. In the lesson scenario, Pete failed to perform the task in accordance with appropriate
    data when and heed to the “Caution” stated in the:

Answer 22

• Service Bulletin

Question 23

23. The “Personal Minimums” Checklist is tool that will allow maintenance technician to

Answer 23

• Perform self assesment before and after the task.

Question 24

24. Distraction is defined as.

Answer 24

• An unlimited number of events or conditions that interrupt one’s ability to focus on a
  specific.

Question 25

25. “Am I mentally prepared to perform the job task?” is one of the questions on the “Pe

Answer 25

true

Question 26

1. A lack of resources would be represented by limited personnel, equipment
   documentation, time, money, and knowledge

Answer 26

true

Question 27

2. The more external and internal pressures are applied to an individual, the less likely
   they are to make a mistake

Answer 27

• False

Question 28

3. What is the typical attitude of a mechanic

Answer 28

• Can do attitude

Question 29

4. A moderate level of stress can be motivating

Answer 29

true

Question 30

5. All the following are “Safety Nets” for stress.

Answer 30

• Be aware of how stress can affect your work
• Discuss it with someone
• Exercise your body

Question 31

6. A common reaction to accidents resulting from human error is that you discount the
   “moral of the story” and think that YOU wouldn’t or couldn’t do something stupid!

Answer 31

true

Question 32

7. Getting applicable training, keeping your knowledge current, using current manuals/
   procedures, asking questions, and asking someone who knows are all “safety nets for.

Answer 32

• Lack of knowledge

Question 33

8. Team work exists when.

Answer 33

• Two or more individuals work together and put individual goals aside in order to
  achieve a group goal

Question 34

9. The Dirty Dozen is a list of preconditions for unsafe acts also referred to as factors
   which influence people to make mistakes.

Answer 34

true

Question 35

10. To not speak up when the actions of others concern you, or to not report the fact that
    procedures are poorly written or impractical represents.

Answer 35

• Lack of Assertiveness

Question 36

11. Which type of fatigue requires medical intervention.

Answer 36

• Chronic Fatigue

Question 37

12. Which answer is a “Safety Net” for Fatigue.

Answer 37

• Sleep and exercise regularly and ask others to check your work.
• Plan to avoid complex tasks at the bottom of your circadian rhythm.
• Be aware of the symptoms and look for them in yourself and others.

Question 38

13.The generic safety net for distraction which could be referenced and used in reducing
human error for each of the Dirty Dozen is.

Answer 38

• Double inspection by another or self.

Question 39

14. All of the following are safety nets for communication.

Answer 39

• Never assume anything
• Use logbooks, worksheets, etc. to communicate and remove doubt.
• Discuss work to be done or what has been completed.

Question 40

15. The 12 common causes of human errors have related “error capture strategies”
    called safety nets which.

Answer 40

• May prevent common errors from having tragic consequences

Question 41

16. The best people.

Answer 41

• Can make the worst mistakes

Question 42

17. Your coworkers can recognize that you are under stress before you notice it yourself.

Answer 42

true

Question 43

18. Which answer is the most correct for a safety net for lack of awareness.

Answer 43

• Ask another mechanic/worker to review work performed.

Question 44

19. Which one of the following answers describes the best safety net for lack of
    assertiveness.

Answer 44

• Refusing to compromise your standards

Question 45

20. Which of the following is the best safety net for stress.

Answer 45

• stop and look rationally at the problem.