Mrs Short Finals Review Human Behavior

Question 1

1. Model that illustrates bottled passive and active errors.

Answer 1

• “Swizz Cheese” Also known as “cumulative act effect” It’s a model that illustrates accidents
  are caused by many passive & active errors.
• Although many layers of defense are placed flaws if alligned can allow accidents to occur.

Question 2

2. Can noise affect performance.

Answer 2

• Noise is directly proportional to human error and performance.
• Accident rates in the work enviroment are related to noise levels.
• Temporary loss of hearing (noise-induced) can be due to prolonged exposure to noise above
  “90 Decibels”.
• The lower threshold of noise for long periods of time that causes permanent hearing damage
  is “75 Decibels”
• Symptoms of hearing loss are ringing in ears and increasing/lowering volumes.

Question 3

3. Having several events can transpire this

Answer 3

Accident.

Question 4

4. P.E.A.R.S.H.L.L.

Answer 4

• People, Enviroment, Action, Resources, Software, Hardware, Liveware you, Liveware others.

Question 5

5. How do we prevent fatigue.

Answer 5

• Exercise, Sleep, Diet.

Question 6

6. You are only as strong as your weakest link.

Question 7

7. Why do we have human factors

Answer 7

• To prevent human error

Question 8

8. Don’t Leave if you’re done with work without proper turn over/pass-down.

Question 9

What must you always have with you.

Answer 9

• Manual.

Question 10

10. Lack of this could create high cost of money and lives

Answer 10

Safety

Question 11

11. If moral is up productivity is up.

Question 12

12. What percent is human error.

Answer 12

• 80%

Question 13

13. What percent is mechanical error.

Answer 13

• 20%

Question 14

14. What is active and latent.

Answer 14

Active error is intentional error.
- Latent error is unknown error.

Question 15

15. How can we prevent losing nuts from a stud.

Answer 15

• Label & Organize.

Question 16

16. When are you at your deepest sleep.

Answer 16

• 1am to 3am

Question 17

17. If you feel somebody is pushing you what should you do

Answer 17

• Be assertive and speak to that person.

Question 18

18. Your signature is worth the price of gold.

Question 19

19. Why do we have safety nets.

Answer 19

To take precaution and place measurements.

Question 20

20. Match the Dirty Dozen.

Question 21

21. Murphy Law. What does it relate to

Answer 21

• Human Behaviour

Question 22

22. Can people with claustrophobia can work on jets.

Question 23

23. People with disabilities can work in aviation.

Question 24

24. Long work shifts cause stress.

Question 25

26. We can’t eliminate human error we need to focus on preventing and managing.

Question 26

27. What is the way of doing things.

Answer 26

• Organizational Culture.