Quiz Prep

Question 1

Step# 5 consultation

6points

FAC CiRM

Answer 1

1. Fair representation of all stake holders
2. Answer stakeholder questions and provide promised information
3. Content focused, transparency
4. Complete information
5. Realistic
6. Material (readable, accessible)

Question 2

Step #7 monitor and evaluate 4 points

Answer 2

Documentation Transparency Report back to stakeholders Revaluation and introspection

Question 3

IAP2 increasing impact

i c i c e

Answer 3

1. Inform - —(letter, blog, newspaper ad)
2. Consult - (surveys)
3. Involve - (meetings)
4. Collaborate — (eg advisory committee)
5. Empower - Citizen Juries

Question 4

Step #2 understand Four square - describe

Answer 4

Keep satisfied. — manage closely

Monitor _——– Keep informed

Question 5

Step 1 Plan; Who are the stakeholders SWANS and OWANS and the gap between the two 3 key points regard step1

Answer 5

Know organizations plans and objective - usually requires change which may be resisted Key issues - perspectives - no surprises Identify Stakeholders most likely to be affected

Question 6

Sherry Arnstein ladder of participation Describe it Tokenism etc…

Answer 6

Pic Tokenism

Question 7

List all steps is stakeholder engagement

Answer 7

Question 8

Step 1

Three main points

BO/G o O

I to A

Identify SHs … Affected

Answer 8

Basic objectives/goals of organization

usually requires “change” which organizations and people in general tend to resist or be negative about

Issues to address

• perspectives
• no surprises

Identify “stakeholders” that are most likely to be affected

Question 9

PLAN

SWANS and OWANS and the gaps between the 2.

What are SWANS AND OWENS?

Answer 9

Stakeholder wants and needs

Organisations wants and needs from stakeholders

Question 10

WHAT STEP IS THIS?

wants and needs

values

urgency of issues for them

power STAKEHOLDER’S have to impact your organization

Answer 10

STEP 2 UNDERSTAND

Question 11

STEP 2

STAKEHOLDER ANALYSIS

DESCRIBE / EXPLAIN

Answer 11

Question 12

Step #3 Internal Preparation & Alignment

Getting ready to engage…

• T
• RESOURCES.
• F W-W
• INDENTIFY INTERNAL ADVOCATES

Answer 12

• time
• resources
• Find win-win
• identify internal advocates

Question 13

DESCRIBE ARNSTEIN’S LADDER

Answer 13

(1) Manipulation and (2) Therapy.

Levels of “non-participation” that have been contrived by some to substitute for genuine participation.

(3) Informing and (4) Consultation.

Levels of “tokenism” that allow the have-nots to hear and to have a voice BUT lack the power to insure that their views will be heeded. Rung (5) Placation is simply a higher level tokenism because the ground rules allow have-nots to advise, but retain for the powerholders the continued right to decide.

“CITIZEN POWER”

(7) Delegated Power and (8) Citizen Control, have-not citizens obtain the majority of decision-making seats, or full managerial power.

Question 14

IAP2’s Spectrum of Public Participation was designed to assist with the selection of the level of participation that defines the public’s role in any public participation process.

The Spectrum is used internationally, and it is found in public participation plans around the world.

Answer 14

Question 15

Rung 7 Delegated Power Arnstein’s ladder

Negotiations between citizens and public officials can also result in citizens achieving dominant decision-making authority over a particular plan or program.

eg CAA delegate agencies on which citizens have a clear majority

Answer 15

8 Citizen Control

Demands for community controlled schools, black control, and neighborhood control are on the increase. Though no one in the nation has absolute control, it is very important that the rhetoric not be confused with intent. People are simply demanding that degree of power (or control) which guarantees that participants or residents can govern a program or an institution, be in full charge of policy and managerial aspects, and be able to negotiate the conditions under which “outsiders” may change them.

Question 16

rung 1. Manipulation

In the name of citizen participation, people are placed on rubberstamp advisory committees or advisory boards for the express purpose of “educating” them or engineering their support.

Answer 16

2. Therapy

In some respects group therapy, masked as citizen participation, should be on the lowest rung of the ladder because it is both dishonest and arrogant.

curing them of their “pathology”

Question 17

rung 3. Informing

Informing citizens of their rights, responsibilities, and options can be the most important first step toward legitimate citizen participation. However, too frequently the emphasis is placed on a one-way flow of information - from officials to citizens

Answer 17

4. Consultation

Inviting citizens’ opinions, like informing them, can be a legitimate step toward their full participation if used with other P2 methods. But by itself, this rung of the ladder is still a sham since it offers no assurance that citizen concerns and ideas will be taken into account. The most frequent methods used for consulting people are attitude surveys, neighborhood meetings, and public hearings.

Question 18

R5. Placation

It is at this level that citizens begin to have some degree of influence though tokenism is still apparent. An example of placation strategy is to place a few hand-picked “worthy” poor on _boards_ of Community Action Agencies or on public bodies like the board of education, police commission, or housing authority.

Answer 18

6. Partnership

At this rung of the ladder, power is in fact redistributed through negotiation between citizens and powerholders. They agree to share planning and decision-making responsibilities through such structures as joint policy boards, planning committees and mechanisms for resolving impasses. After the groundrules have been established through some form of give-and-take, they are not subject to unilateral change.

Question 19

7. Delegated Power

Negotiations between citizens and public officials can also result in citizens achieving dominant decision-making authority over a particular plan or program.

Answer 19

Model City policy boards or CAA delegate agencies on which citizens have a clear majority of seats and genuine specified powers are typical examples. At this level, the ladder has been scaled to the point where citizens hold the significant cards to assure accountability of the program to them. To resolve differences, powerholders need to start the bargaining process rather than respond to pressure from the other end.

Question 21

IRP2

inform

To provide the public with balanced and objective information

to assist them in understanding the problem, alternatives, opportunities and/or solutions.

Public; We will keep you informed.

Answer 21

Consult

Goal: To obtain public feedback on analysis, alternatives and/or decisions.

Promise to public:
We will keep you informed, listen to and acknowledge concerns and aspirations, and provide feedback on how public input influenced the decision

Question 22

Involve

To work directly with the public throughout the process to ensure that public concerns and aspirations are consistently understood and considered

Promise :

Answer 22

We will work with you to ensure that your concerns and aspirations are directly reflected in the alternatives developed and provide feedback on how public input influenced the decision.

Question 23

collaboration

To partner with the public in each aspect of the decision including the development of alternatives and the identification of the preferred solution.

Answer 23

We will look to you for advice and innovation in formulating solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible

Question 24

IRP2 EMPOWER

To place final decision making in the hands of the public.

Answer 24

We will implement what you decide.

Question 25

Core Values for the Practice of Public Participation

Public participation is based on the belief that those who are affected by a decision have a right to be involved in the decision-making process.

Public participation includes the promise that the public’s contribution will influence the decision.

Public participation promotes sustainable decisions by recognizing and communicating the needs and interests of all participants, including decision makers.

Answer 25

Public participation seeks out and facilitates the involvement of those potentially affected by or interested in a decision.

Public participation seeks input from participants in designing how they participate.

Public participation provides participants with the information they need to participate in a meaningful way.

Public participation communicates to participants how their input affected the decision.

Question 26

IAP2

IAP2 is an international association of members who seek to promote and improve the practice of public participation / public engagement in relation to individuals, governments, institutions, and other entities that affect the public interest in nations throughout the world. Our mission is to t? hrough professional development, certification, standards of practice, core values, advocacy and key initiatives with strategic partners around the world.

Answer 26

advance and extend the practice of public participation

Question 27

Difference among engagrment stratigies

Answer 27